Classic Honda Orlando - Service Center

Great service Service adviser, Maribel Franco, was waiting for us to arrive at our appointed time. Since this was a product recall, the check in went smoothly. The Service adviser, Maribel Franco, was waiting for us to arrive at our appointed time. Since this was a product recall, the check in went smoothly. The service would take approximately 3 1/2 hours we went to do shopping. We received a call of work completed on time. When we picked up the car we found that it had been washed. I only use the location for service since we are a Honda family. More

GREAT SERVICE Service appointment was on time and nice waiting . Roof rack was installed on my 2016 CRV in a very timely manner . Appreciated the car was . Thanks Service appointment was on time and nice waiting . Roof rack was installed on my 2016 CRV in a very timely manner . Appreciated the car was . Thanks More

Honest service evaluation I brought in my 2005 Honda Accord with 208,000 miles due to a sudden transmission problem. Jay Banks was very professional and the service personnel I brought in my 2005 Honda Accord with 208,000 miles due to a sudden transmission problem. Jay Banks was very professional and the service personnel efficient and thorough. They not only diagnosed my worn out transmission but several others problems that made it obvious not to throw good money after bad. I greatly appreciate their realistic appraisal. More

Review of service with Dwight Dowe as Service Advisor It has always been a pleasure to work with Dwight Dowe at Classic Honda. He is always personable, friendly and professional. This always helps me to It has always been a pleasure to work with Dwight Dowe at Classic Honda. He is always personable, friendly and professional. This always helps me to relax as my vehicle is getting the service it needs to remain operable. It is also important to know that I'm not just spending money but this knowledgeable associate informs me of my best options. Hats off to Dwight in this new career! More

Oil change Gerald Aleniz and maribel franco helped me both. They are very nice,friendly and approachable explained what my car needed to be service but I told t Gerald Aleniz and maribel franco helped me both. They are very nice,friendly and approachable explained what my car needed to be service but I told them next time co'z I was only intended to do oil changed that visit and they both understand me and the amount of time they promise was less so that was more favorable to me,less waiting.. More

Oil Change Jay Banks was my advisor. Very knowledgeable, quick, and easy. Can't ask for anything else. I will be coming to Jay again. Thank you! Jay Banks was my advisor. Very knowledgeable, quick, and easy. Can't ask for anything else. I will be coming to Jay again. Thank you! More

Excellent customer service experience! Joshua Swiernik is always a pleasure to work with! My husband and I only work with Joshua. He always goes above and beyond to helps his customers. He Joshua Swiernik is always a pleasure to work with! My husband and I only work with Joshua. He always goes above and beyond to helps his customers. He keeps you well informed from start to finish what is going on with your vehicle. He definitely makes you feel like he is there to serve you and your needs. Thank you Joshua for everything you do each and every day! More

Gerald Alanez Service Advisor This dealerships service department is efficient. The upfront pricing and courteous employees keeps me coming back for service. Gerald Alanez and Expr This dealerships service department is efficient. The upfront pricing and courteous employees keeps me coming back for service. Gerald Alanez and Express Service made it easy to get an oil change on my schedule. More

Service Advisers at Classic Honda I don't go to dealerships often. I actually try to avoid them if at all possible. But I will say that I actually enjoy going to Classic Honda on Wes I don't go to dealerships often. I actually try to avoid them if at all possible. But I will say that I actually enjoy going to Classic Honda on West Colonial, and that is because of the service writers/advisers. Maribel, Josh, and Jay have always been easy to work with, pleasant and patient. Customers need to remember that it takes a lot of patience to deal with the public coming to you for work on their automobiles. These three have the personality and patience to do this job very well. In addition, their relationships with the techs is another key factor why I go to Classic Honda. They know their techs well and they communicate well with them. I especially appreciate it when they escort me back to the shop to make sure I understand what's going on with my car. Jay Banks recently did this with me to discuss (between customer-service adviser-tech) an issue with my suspension. This is how customer service should be! More

Fair prices They are very friendly and helpful. I don't feel like I am being gouged. They made HUGE accomodations for my issues. Also gave me a good proce to inst They are very friendly and helpful. I don't feel like I am being gouged. They made HUGE accomodations for my issues. Also gave me a good proce to install an ABS module. Great value! More