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Classic Honda Orlando - Service Center

Orlando, FL

4.5
411 Reviews

411 Reviews of Classic Honda Orlando - Service Center

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July 01, 2024

Phenomenal service very good service excellent service professional service friendly service helpful service needed service More

by birkedward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Soo Kim
Jul 02, 2024 -

Classic Honda Orlando responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Classic Honda Orlando

June 27, 2024

Service was fine, but took much longer than originally quoted: 4 hours vs. 1.5 hours estimated. More

by elfriar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
no
Jun 29, 2024 -

Classic Honda Orlando responded

Hi, we would like the opportunity to address your concerns. Please reach out to us directly at (407) 291-6090 when you have a chance. Thank you, and we look forward to hearing from you.

June 22, 2024

I appreciate that they value my time and don’t keep me waiting longer than expected. More

by kgchristian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cortney
Jun 28, 2024 -

Classic Honda Orlando responded

Hello, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 08, 2024

I recently had a fantastic experience at the Honda dealership, and I have to give a special shoutout to Shania Edwards for her exceptional customer service. Shania was incredibly nice and understandin More

by AriB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shania Edwards
Jun 28, 2024 -

Classic Honda Orlando responded

Hello, we're happy you found our staff to be so supportive during your experience here at Classic Honda Orlando. Please don't hesitate to reach out to us if there's anything more we can do!

June 04, 2024

Very poor service in maintenance department. Too much time even with scheduled appointment. 2 hours for oil change. More

by madhuoz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Do not remember.
Jun 28, 2024 -

Classic Honda Orlando responded

Hi Madhuoz, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Please reach out to us at (407) 291-6090 so we may assist you in moving forward towards a resolution.

May 22, 2024

My Honda Service Rep. was very professional, knowledgeable, and deliver five star service. I would certainly recommend him and look forward to working with him again. Cl More

by rnewkirk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Jun 28, 2024 -

Classic Honda Orlando responded

Hello, we really appreciate your feedback! Thanks for the recommendation, and have an amazing day!

May 22, 2024

The dealer that helped me was very professional at what he was doing. I appreciate all the help that he did for me. More

by Celeste
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Soo Kim
Jun 28, 2024 -

Classic Honda Orlando responded

Hi Celeste, we're so happy we were able to help you out! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 13, 2024

Cortney is an excellent service representative. He communicates well and keeps you posted as to status. More

by mgbrenner85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cortney
Jun 28, 2024 -

Classic Honda Orlando responded

Hello, we're happy you found our staff to be so supportive during your experience here at Classic Honda Orlando. We can't wait to see you again, have a great day.

May 07, 2024

As expected, the service was excellent. It was performed on time and to my complete satisfaction. More

by Santiago
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Chambers
Jun 28, 2024 -

Classic Honda Orlando responded

Hello Santiago, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 01, 2024

Had appointment at noon at classic honda orlando location. It had been more than 4 hours and still not done yet. It for oil change and Wheel alignments Not recommended anyone to go to this dearle More

by happysunday4321
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know the name of Service Advisor
Jun 28, 2024 -

Classic Honda Orlando responded

Hi, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Here at Classic Honda Orlando, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (407) 291-6090 to discuss ways we can better serve you in the future.

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