Classic Honda Orlando - Service Center

The mechanic did fix my car. However, communication is gravely lacking with the advisor/agent. There are 3 ways offered to get updates. They were all useless. 1) service tracker However, communication is gravely lacking with the advisor/agent. There are 3 ways offered to get updates. They were all useless. 1) service tracker board was not being updated. 2) you can text your agent but you won’t get any answers. 3) you can call customer service but even they won’t be able to get in contact with the agent. My car was late. I was promised the car at 1 PM. After calling for 4 hours, the agent finally answered his phone and told me the car wasn’t ready. Why not tell me sooner??? I found out at 5 PM after calling for hours. I work 12 hour shifts so I couldn’t pick up my car the next day and had to uber to work (40 minutes away). The following day, I literally had to show up at his desk because I never got an update. So no, I will never go back there! Save myself the headache. More

Efficient Timely & Professional Care organized application to service providers Relaxed Environment, so while they take care of your car you can carry on with your day. application to service providers Relaxed Environment, so while they take care of your car you can carry on with your day. More

My last visit was a disaster from beginning to end. I MISS JOSH a lot I MISS JOSH a lot More

Angelo was my advisor who answered my many questions. He’s very friendly, low key, and knowledgeable. Scott, too, is very helpful. I’ve Never had a survey asking for a “minimum” numb He’s very friendly, low key, and knowledgeable. Scott, too, is very helpful. I’ve Never had a survey asking for a “minimum” number of words. What? You’re kidding! I find this very irritating and demeaning. How about I say a minimum cost that I’ll pay? Had I not wished to thank Angelo and Scott, I wouldn’t have even submitted your survey. More

I went to get my car serviced for an oil change and Luis was my service technician. I had some concerns about my coolant, possibly being low as I could not see the lines on the side. Instead of him only ver was my service technician. I had some concerns about my coolant, possibly being low as I could not see the lines on the side. Instead of him only verbally telling me that they were filled as high as possible, he went out of his way to show me Where the lines were hidden for me to be able to find it. He also gave me a cheat code paper to help me understand the codes for my car as this is my first Honda. Perfect customer service :) More

The service advisors were friendly and quick to check in my car. It was done when they said it would be and all work was completed properly. my car. It was done when they said it would be and all work was completed properly. More

First time using Classic Honda for service and may I say Hakeem is the only person you should be dealing with in service. I came in with a coupon and Hakeem was quick to get me checked in going over how the Hakeem is the only person you should be dealing with in service. I came in with a coupon and Hakeem was quick to get me checked in going over how they performed their services step by step very detailed. Dealership has video MPI and Hakeem was very honest and gave really good advice on taking care of my vehicle. Will be my GO TO PERSON. More

I’ve been going to Classic Honda for over 18hrs and I’ll continue for another 18! Shania was the absolute best service person I’ve ever had…she was professional, my car was ready when she said it would be continue for another 18! Shania was the absolute best service person I’ve ever had…she was professional, my car was ready when she said it would be and just truly a delightful employee! More

Me pareció que hicieron muy buen servicio y la persona que me atendió fue muy amable. que me atendió fue muy amable. More