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421 Reviews of Classic Honda Orlando - Service Center
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December 19, 2024
The mechanic did fix my car. However, communication is gravely lacking with the advisor/agent. There are 3 ways offered to get updates. They were all useless. 1) service tracker However, communication is gravely lacking with the advisor/agent. There are 3 ways offered to get updates. They were all useless. 1) service tracker board was not being updated. 2) you can text your agent but you won’t get any answers. 3) you can call customer service but even they won’t be able to get in contact with the agent. My car was late. I was promised the car at 1 PM. After calling for 4 hours, the agent finally answered his phone and told me the car wasn’t ready. Why not tell me sooner??? I found out at 5 PM after calling for hours. I work 12 hour shifts so I couldn’t pick up my car the next day and had to uber to work (40 minutes away). The following day, I literally had to show up at his desk because I never got an update. So no, I will never go back there! Save myself the headache. More
by Gdora3603
Employees Worked With
Hakeem
December 18, 2024
Efficient Timely & Professional Care organized application to service providers Relaxed Environment, so while they take care of your car you can carry on with your day. application to service providers Relaxed Environment, so while they take care of your car you can carry on with your day. More
by prajeshpatel
Employees Worked With
Courtney
November 22, 2024
Angelo was my advisor who answered my many questions. He’s very friendly, low key, and knowledgeable. Scott, too, is very helpful. I’ve Never had a survey asking for a “minimum” numb He’s very friendly, low key, and knowledgeable. Scott, too, is very helpful. I’ve Never had a survey asking for a “minimum” number of words. What? You’re kidding! I find this very irritating and demeaning. How about I say a minimum cost that I’ll pay? Had I not wished to thank Angelo and Scott, I wouldn’t have even submitted your survey. More
by jgambrel1
Employees Worked With
Angelo, Scott
November 14, 2024
I went to get my car serviced for an oil change and Luis was my service technician. I had some concerns about my coolant, possibly being low as I could not see the lines on the side. Instead of him only ver was my service technician. I had some concerns about my coolant, possibly being low as I could not see the lines on the side. Instead of him only verbally telling me that they were filled as high as possible, he went out of his way to show me Where the lines were hidden for me to be able to find it. He also gave me a cheat code paper to help me understand the codes for my car as this is my first Honda. Perfect customer service :) More
by Tara Miersch
Employees Worked With
Luis
October 30, 2024
First time using Classic Honda for service and may I say Hakeem is the only person you should be dealing with in service. I came in with a coupon and Hakeem was quick to get me checked in going over how the Hakeem is the only person you should be dealing with in service. I came in with a coupon and Hakeem was quick to get me checked in going over how they performed their services step by step very detailed. Dealership has video MPI and Hakeem was very honest and gave really good advice on taking care of my vehicle. Will be my GO TO PERSON. More
by Zak
Employees Worked With
Hakeem subhan
October 21, 2024
I am very upset because I called by fone and make appointment to "RECALL" my Honda CRV. I waked up early and 7:30am I was at Classic Honda. My surprise was a big store don't have parts to make a r appointment to "RECALL" my Honda CRV. I waked up early and 7:30am I was at Classic Honda. My surprise was a big store don't have parts to make a recall. And more they will want make appointment two weeks after. In fact, I have doubt if I go back in this store! More
by issi
Employees Worked With
I dont know
October 21, 2024
I’ve been going to Classic Honda for over 18hrs and I’ll continue for another 18! Shania was the absolute best service person I’ve ever had…she was professional, my car was ready when she said it would be continue for another 18! Shania was the absolute best service person I’ve ever had…she was professional, my car was ready when she said it would be and just truly a delightful employee! More
by ruele
Employees Worked With
Shania
