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Classic Honda Orlando
Orlando, FL
713 Reviews
It's easy for us to say that our Honda dealership near Kissimmee, FL, isn't like the rest. After all, Classic Honda has been reinventing the dealership experience for decades, thanks to our founder, William E. "Bill" Holler. Since we first opened our doors, we've based our business around his principles, building lasting customer relationships first and sales quotas second. We're proud to say we're still going strong because of it!
Classic Honda is a part of the successful Holler-Classic Automotive Group, which has been serving the Orlando community with quality auto service and streamlined vehicle sales for 80 years! Our group motto is "Never Forget Your Customer - Never Let Your Customer Forget You!" That credo came straight from the lips of Bill Holler himself, first of the Holler clan to enter the automotive industry. Bill was a motivational speaker ahead of his time, referred to by Automotive News as an evangelist, table-pounder and spellbinder. But it was his deep understanding of customer wants and needs that guided him to success as General Sales Manager of Chevrolet and Vice President of General Motors, and it was his energetic demeanor and keen business savvy that enabled him to create innovative programs designed to motivate dealerships to break sales records. He even established the General Motors Dealers' Son School to guide the children of dealership staff as they prepare to inherit the family business. Bill's son, grandson and great-grandchildren all went on to graduate from this very school.
With such inspiring leadership and a history full of automotive triumphs, Classic Honda was well-equipped for success when it was established in 1978. Thanks to our adherence to Bill Holler's motto and our commitment to upholding these 5 Promises, we've shown customers how to truly Buy Smart and Be Happy. We've created the perfect environment for shoppers looking to buy a Honda Accord, seeking service for their Honda Odyssey or who are just interested in learning more about what it takes to obtain the car their lifestyle calls for. We also have access to extensive inventory across the Holer Classic Family of Dealerships, including dealerships serving Genesis Orlando, Audi Orlando, Hyundai Orlando, Mazda Orlando, Mazda Lakeland, and our sister store for the Honda Orlando area. As well as additional inventory at Driver's Mart for Used Cars Orlando.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 713 reviews
September 08, 2011
This dealership have dishonest salesmen and rude service staff. Salesman had high pressure sales technique. We bought a 2007 Honda Odyssey "Certified Pre-Owned" that was the farthest from certified quality. staff. Salesman had high pressure sales technique. We bought a 2007 Honda Odyssey "Certified Pre-Owned" that was the farthest from certified quality. A/C gave us trouble by blowing dust and smelling bad the day after we drove it home. Our passenger side front door will randomly not open even when all doors are unlocked, dealer refuses to fix it and says to use the other 3 doors if it happens again, although it has happened more that twice. Our battery that had a 100 moth warranty died around 18 months and dealer refused to replace it at no cost because "the warranty only applies to the dealer, not the owner." Salesman lied about Carfax. Of course he showed it to us, but since any carfax is difficult to decipher, we mistook the information he gave us. Later, as we look at the carfax in detail, the 'one owner car' was registered as a personal vehicle even before the first purchase was reported. Do not go here, they are lying crooks. More
by madodysseywow
Employees Worked With
Salesman, finance, sales
February 03, 2011
I just bought a brand new Honda Accord Crosstour from Classic Honda. There 1 Price concept is genius. No Negotion necessary as I got a GREAT DEAL without the Haggle. I highly recommend Mo Almbaied as Classic Honda. There 1 Price concept is genius. No Negotion necessary as I got a GREAT DEAL without the Haggle. I highly recommend Mo Almbaied as he was very professional and courteous. If you are looking for a New car than I would give Mo a call. More
by RTG
Employees Worked With
Mo Almbaied
January 27, 2011
My wife took our 2010 Honda in for service and warranty work to Classic Honda.After we picked up the vehicle and returned home I noticed grease all over the carpet in the front and in the second row seatin work to Classic Honda.After we picked up the vehicle and returned home I noticed grease all over the carpet in the front and in the second row seating area.I called Maribel she transfered me to the service manager Dervin.He told me to bring it up and he would take care of it.After getting to Honda I spoke with Dervin and he had someone look at the carpet.As I was in the waiting area I walked back to where the shop is where the cars are worked on.Oh my lord this is by far the worst looking shop I have ever seen in my life,this shop looks like something from the 60's the floors are black with dirt and grease.Dervin came up to me and said he would clean the carpet and told him no thanks I would just like my vehicle back.We paid over $40,000.00 for this vehicle and it was only 6 months old.I am calling American Honda to complain about the condition of this shop.The showroom looks very nice but their shop has got to go.If you have a nice Honda this is NOT the dealer to go to. More
by hondas2000
Employees Worked With
Maribel franco/Dervin Carty
