Classic Honda Orlando

Efficiency. Great attention to my request. And all of my answers were resolved. I would back for maintenance on the first week of October. Like the new tires sign Great attention to my request. And all of my answers were resolved. I would back for maintenance on the first week of October. Like the new tires signs. I would get a news ones there as well. More

Great service from Marineland Franco She is always professional and explains all the details of the service. I take my van to this dealer to get serviced because of her great work. She is always professional and explains all the details of the service. I take my van to this dealer to get serviced because of her great work. More

would recommend I must admit, Im very pleased with my visit at classic honda , I had a problem with my car that I need not trust anyone else fixing so I brought it t I must admit, Im very pleased with my visit at classic honda , I had a problem with my car that I need not trust anyone else fixing so I brought it to the professionals. I was rapidly greeded by an advisor Fernando Nunez, very friendly and polite , went step by step with the diagnostic outcome and procedures gave me a piece of mind and put me at ease. The repairs where done at the time he said and they also cleaned my car which was great since Im always busy even to get a car wash.. More

No Service after the Sale just lies I can assure you that after my visit to the (dis)service center today, that I have bought the first and last Honda Automobile I will ever own. If I I can assure you that after my visit to the (dis)service center today, that I have bought the first and last Honda Automobile I will ever own. If I can get a reasonable trade in on this lemon I will be rid of it this week. I made an appointment because the HUD randomly goes black, the transmission will randomly pause going from reverse to drive and the tint seems to be pulling away from the back windshield. Of course the first thing I hear from the service xxxxxxx is that the fading is normal. Sure this happens to all cars in the first 2K miles. Funny, it never happened to my Toyota. It was clear to me then that the Classic Honda Policy is for the lies to begin as soon as the contract has been signed, I guess its "Normal" for the HUD to go black in a Honda, and it's normal for the transmission to slip in a new Honda. Well you can bet I will spread the word about the xxxx poor service after the sale, while I am out looking to buy a real car. More

This was our 3rd Honda but 1st from Classic Honda, Orlando dealer. We did our home work and approached the dealer. I have ONE suggestion and that is they need to update the Web page right-a-away when Orlando dealer. We did our home work and approached the dealer. I have ONE suggestion and that is they need to update the Web page right-a-away when they sell a car. I will say that "Michael M" from Financial Services was very good. This Outstanding Review is earned by "MO Almbaied" for his outstanding services and multiple options(yes, like advice) where we were able to make a better decision then the research work we did. Yes, we did get a new car from them. More

Ivo was great! He is very knowledgeable and took the time to listen to my issue and help figure out the problem. He was a pleasure to work with from step 1. The issue is I always feel like I am paying time to listen to my issue and help figure out the problem. He was a pleasure to work with from step 1. The issue is I always feel like I am paying too much there and when I quoted their price to a competitor they were shocked the repairs could cost that much. I will be driving 20 mins more to visit their competitor just because I felt I was treated better. More

I am a client for the last three years in classic honda in colonial Drive and I always go back to do my bussines with Cesar Blanco, because he is an excellent person and takes the time to help me. This tim in colonial Drive and I always go back to do my bussines with Cesar Blanco, because he is an excellent person and takes the time to help me. This time both Cesar Blanco and Micke (from finance) did an extraordinary job, however I go back home very happy and satisfied thank you to the best employees that the classic honda has. One again thank you to Cesar Blanco and Micke from finnance. Eliezer sanabria 407-760-3101 More

Absolutely the best service team I have ever dealt with. Very informative and helpful. I cannot say enough. I had both my 2003 Honda Pilot and my 2007 Honda Accord serviced : ) Very informative and helpful. I cannot say enough. I had both my 2003 Honda Pilot and my 2007 Honda Accord serviced : ) More

I recently visited Classic Honda to have my Honda Accord serviced. I have nothing but rave reviews for everyone I dealt with. From the time I drove up their drive-way, an attendant greeted me and directed m serviced. I have nothing but rave reviews for everyone I dealt with. From the time I drove up their drive-way, an attendant greeted me and directed me to my assigned service manager, Dave. Dave was very pleasant to deal with. He explained which service I needed at that time, how much it would cost and my expected wait time. They delivered on each one. It was a great, great experience and I'll recommend this dealer to anyone; afterall, this is my 4th card and I've bought and had serviced at this Honda dealer and I will never go anywhere else. Thanks Classic Honda! More

Well where to begin. The sales experience was good which I consider the hook. The pricing is set so no hassle haggling. Buyer beware on this though because it is likely that you will over pay. (unfortunatel I consider the hook. The pricing is set so no hassle haggling. Buyer beware on this though because it is likely that you will over pay. (unfortunately I did). I could almost swallow that if the service department wasn't so bad. I figured I'd buy certified, extend the bumper to bumper, and get a maintenance package to boot. Awesome then. I don't pay for tire rotations, oil changes, breakdowns(for things that are covered), and basically have worry free maintenance and coverage. WRONG. Everytime I have an issue it a huge hassle to get the warranty people to cover it. The service advisor has to call, the gotta get details, is it turns out that your issue isn't in the "bumper to bumper" extended coverage you pay the extra 1500 for then they stick you with a $70 (with taxes) diagnostic fee for each thing they try to diagnose. You have 3 things that aren't covered and you're looking at $210 before any work is DONE! Awesome right? Gets better though, I had to come back to the dealer 5 times to replace the same part. 3/4 times the installer actually broke to part and thought no one would notice. 1/5 the part actually failed. They kept trying to blame me or rather my 2 year old except when I finally caught the install in the bay kind of stopped blaming my kid. Got my oil changed on another occasion but wait they didn't, only the tire rotation because the info center was not reset (teck misread service request). You know how in the city they chalk your tire to make sure you don't exceed the parking time. I did this because I suspected that my tires were not being rotated. Well guess what....that time the oil was changed but the tires weren't rotated. Brought to the attention of the service manager...they must have not seen that on the service request. BTW it's $20 for a tire rotation. Mine was covered but who else is this happening too? Appointment or not you better get ready to wait..for a while. It doesn't matter what you are having done. While you wait you have the salesman coming to try and get you to trade the car in. Really, you can't make this stuff up. Bottomline is that the service absolutely without a doubt is outdated, complacent, inept at times depending on the tech and in gross need of Honda America coming down and checking them out for continue Honda Service and dealer authorization. The Honda name is what's suffering the most here in addition to the countless customers getting far less than the best Honda has to offer. It is sad because Honda is a great product. The 1 shining star in there is Maribel F (service adviser) in my many hours servicing the accord/pilot she works through the things as described above and while frustrated, she always tries to find the best solution for the customer. They should replace whoever is running that thing they call a service shop, close it down for a week (clean house and clean it up-it is extremely filthy and run down even for a service shop), and put her in charge of the whole thing. I can't imagine how many customers they've lost due to lousy service and repairs. This is why I no longer service the vehicle there. More