Classic Honda Orlando

Vehicle repair After a smash and grab break in I called Classic Honda to replace the broken window of my 2008Pilot. Jeff Turja, the Parts Manager located the part an After a smash and grab break in I called Classic Honda to replace the broken window of my 2008Pilot. Jeff Turja, the Parts Manager located the part and arranged overnight delivery for next day repair. More

Purchased Used I purchased a used vehicle from Classic Honda This is the best experience I ever had from a dealership Sales person Rafael Lugo was very knowledgeab I purchased a used vehicle from Classic Honda This is the best experience I ever had from a dealership Sales person Rafael Lugo was very knowledgeable of all the cars features and treated me like a friend I walked out of a couple of other dealerships (other brands) because of the way I was treated....all they wanted was a check did not care about the customer Classic Honda is all about customer service no pressure to purchase After test driving a couple of cars I decided on one and returned the next day to purchase it If you want a hassle free experience go to Classic and ask for Rafael you will not regret it More

Excellent customer service!! Super easy laid back no hassle experience. I've bought from dealships before and Qui Duong made it so easy for me to walk in pick out the car I wanted Super easy laid back no hassle experience. I've bought from dealships before and Qui Duong made it so easy for me to walk in pick out the car I wanted and walk out with ease. Very respectful and they are really looking out for your best interest. I would definitely recommend this dealship and Qui Duong to my friends and family More

Great Service I brought my car in and as usual Maribel Franco was very helpful and got me in and out as quickly as possible as well as arranged for a ride home inst I brought my car in and as usual Maribel Franco was very helpful and got me in and out as quickly as possible as well as arranged for a ride home instead of waiting. Great Service as usual More

Excellent Service I purchased my 2013 Honda Touring in October 2013 at Classic Honda and have been taking my car there every since for my service. All of the service st I purchased my 2013 Honda Touring in October 2013 at Classic Honda and have been taking my car there every since for my service. All of the service staff (Dervin Carty, Jay Banks, Dustin Pearson, Yoelny Cisnero) have been wonderful in attending to my car needs. The service department is clean and they always have water and snacks for the customers. More

Don't waste your time. About a year ago we had our (lifetime guarantee) tint done here and days later noticed a scratch in the tint. They didn't want to fix it, so I just le About a year ago we had our (lifetime guarantee) tint done here and days later noticed a scratch in the tint. They didn't want to fix it, so I just let it slide since such a minor thing... But recently we have had multiple negative experiences with the Service Dept here. I was told 4 different things by a service advisor named Josh, when a different advisor told me a completely seperate thing needed on the phone, before bringing our car in to be serviced. They also never want to take the coupons provided and try to sell you unnecessary services. When you decline additional services, they tell you it wasn't really needed anyway....? Had an appointment for a simple oil change and it still took 2 hours. While waiting during the oil change I sat in a room alone watching tv. About an hour into it a salesman sits a woman (who was purchasing a car from him) down next to me and hands her the remote, encouraging her to change the channel I was watching, offering her a drink and making sure she was comfortable and taken care of. I definitely got the feeling that if you aren't planning on buying a car that day, you mean nothing to them. Even though you purchased a car from them already.. Also this company offers rebate checks for your next oil change. Good luck getting those. And if you try talking to the Service manager Dervin about the checks, he will flat out tell you that you are "wasting his time".. I recommend Headquarter Honda to anyone looking for a new or used car. We bought our other Honda from them and have had nothing but a great experience! More

Needed service for a recall on the air bags Fernando Nunez was friendly, attentive and very much interested in the time it would take for the service to be completed. He maintained communication Fernando Nunez was friendly, attentive and very much interested in the time it would take for the service to be completed. He maintained communication and the service took exactly the time that he predicted. More

LIGHTS, NUMBERS AND WRENCH ON THE DASH Maribel Franco was assigned my service call last week for a routine oil change and tire balance as indicated by my dashboard indicators; 2014 Honda Ac Maribel Franco was assigned my service call last week for a routine oil change and tire balance as indicated by my dashboard indicators; 2014 Honda Accord. I procrastinated longer than I possibly could because of the inconvenience of sitting at the dealership, coming in early to get a decent appointment, etc. However, when I called at noon, I was given a 2pm appointment with no wait, same day. Maribel reviewed my service needs, advised me of 1.5 hour interval and no charges due to my current service plan in place. I settled down at a table with a project due for the weekend, worked diligently and as I was finishing up, Maribel approached me...it was 3:30pm to give me the 'all ready' notice. She also advised me of what to expect for my next visit in service costs. Maribel Franco's professionalism and accuracy is greatly appreciated. It made this visit painless. I wish all such visits could go so well. More

Pleasantly surprised!!! It has been a few years since I've been to an auto dealer to purchase a car. I was prepared for a hassle and haggle experience. However that was not t It has been a few years since I've been to an auto dealer to purchase a car. I was prepared for a hassle and haggle experience. However that was not the case. Mr. Qui D was exceptional in the entire transaction. I was pleasantly surprised and totally satisfied with the whole experience. I would also like to thank Mr. Ozzie Torres for his professionalism during the financial transaction. Job well done Classic Honda! Thank you!!! More

"SIMPLY AMAZING!" Mr. Dane Binger who we enjoyed calling Mr. Binger was simply an amazing person. His patience, tolerance level, soft spoken, professionalism, mannerism Mr. Dane Binger who we enjoyed calling Mr. Binger was simply an amazing person. His patience, tolerance level, soft spoken, professionalism, mannerism, knowledge of field, nicely attired and not to mentioned his exceptional customer service is something my husband and I will continue to talk about for along time to come. We have recently migrated to the United States of America and was recomended by a family member to talk directly to Dane. We were not at all disappointed. Mr. Binger after carefully listening to my husband and I go on and on with our expectations of buying a vehicle in a new country was all met. Simply Amazing is the fact that Mr. Binger met ALL our objectives, we got the colour, price, year model and make vehicle we told him we were looking for, he was certainly paying attention to our list of needs. He kept us informed each step of the process as he worked diligently to accomplished our objectives. His numerous advises, knowledge and guidance made it all happened in the shortest possible time and the process was easier than we had anticipated. Plus his follow-up calls after we had completed our purchase was magnificent. Thank you so much Mr. Binger for making us have an evident-free, pleasant and fantastic experience as we adjust nicely in our new environment with our new vehicle. All the very best to our BINGER in his future endeavours! "GOD MADE YOU SO SPECIAL!" More