Classic Honda Orlando

replacing timing Belt, power steering pump and other seals I went in to service my 2007 Honda Coupe and Dwight Dowe took the time to explain in details the findings of the mechanics inspections. The repairs re I went in to service my 2007 Honda Coupe and Dwight Dowe took the time to explain in details the findings of the mechanics inspections. The repairs required leaving the car overnight and Dwight arranged for me to get a rental car while the mechanic took care of my car. The next day when my car was ready for pick up Dwight called me at work. He again reviewed with me the work that was done and the costs associated with each repair. Dwight really takes the time to make his customers feel welcome at the service department More

excellent service My first time in Classic Honda at service department was an excellent experience. I want to thanks Dwight Dowe for his excellent and professional serv My first time in Classic Honda at service department was an excellent experience. I want to thanks Dwight Dowe for his excellent and professional service, assisting me "Angel Navarro" with my Honda Accord. Sincerely want to thanks Dwith Dowe. More

Recall? No problem! I recently received a recall notice from Honda regarding power steering software that had to be updated. I called for and got a convenient appointmen I recently received a recall notice from Honda regarding power steering software that had to be updated. I called for and got a convenient appointment for early the following week. Upon my arrival I was cared for by the service team very quickly and want to again endorse especially the customer service skills displayed by Maribel Franco, who has been my service advisor for about 11 years now. She is superb - she always makes sure that you have excellent service, and comfort while waiting (which I usually do) or a rental car if you need to leave your car for the entire day. She's a keeper, and Classic Honda is VERY fortunate to have her. She is a very important part of the team providing service after the sale that makes this dealership, without question, the best one I have ever dealt with, Honda (for 30 years) or otherwise. Sincerely, Michael J. Lay More

Vehicle repair After a smash and grab break in I called Classic Honda to replace the broken window of my 2008Pilot. Jeff Turja, the Parts Manager located the part an After a smash and grab break in I called Classic Honda to replace the broken window of my 2008Pilot. Jeff Turja, the Parts Manager located the part and arranged overnight delivery for next day repair. More

Purchased Used I purchased a used vehicle from Classic Honda This is the best experience I ever had from a dealership Sales person Rafael Lugo was very knowledgeab I purchased a used vehicle from Classic Honda This is the best experience I ever had from a dealership Sales person Rafael Lugo was very knowledgeable of all the cars features and treated me like a friend I walked out of a couple of other dealerships (other brands) because of the way I was treated....all they wanted was a check did not care about the customer Classic Honda is all about customer service no pressure to purchase After test driving a couple of cars I decided on one and returned the next day to purchase it If you want a hassle free experience go to Classic and ask for Rafael you will not regret it More

Excellent customer service!! Super easy laid back no hassle experience. I've bought from dealships before and Qui Duong made it so easy for me to walk in pick out the car I wanted Super easy laid back no hassle experience. I've bought from dealships before and Qui Duong made it so easy for me to walk in pick out the car I wanted and walk out with ease. Very respectful and they are really looking out for your best interest. I would definitely recommend this dealship and Qui Duong to my friends and family More

Great Service I brought my car in and as usual Maribel Franco was very helpful and got me in and out as quickly as possible as well as arranged for a ride home inst I brought my car in and as usual Maribel Franco was very helpful and got me in and out as quickly as possible as well as arranged for a ride home instead of waiting. Great Service as usual More

Excellent Service I purchased my 2013 Honda Touring in October 2013 at Classic Honda and have been taking my car there every since for my service. All of the service st I purchased my 2013 Honda Touring in October 2013 at Classic Honda and have been taking my car there every since for my service. All of the service staff (Dervin Carty, Jay Banks, Dustin Pearson, Yoelny Cisnero) have been wonderful in attending to my car needs. The service department is clean and they always have water and snacks for the customers. More

Don't waste your time. About a year ago we had our (lifetime guarantee) tint done here and days later noticed a scratch in the tint. They didn't want to fix it, so I just le About a year ago we had our (lifetime guarantee) tint done here and days later noticed a scratch in the tint. They didn't want to fix it, so I just let it slide since such a minor thing... But recently we have had multiple negative experiences with the Service Dept here. I was told 4 different things by a service advisor named Josh, when a different advisor told me a completely seperate thing needed on the phone, before bringing our car in to be serviced. They also never want to take the coupons provided and try to sell you unnecessary services. When you decline additional services, they tell you it wasn't really needed anyway....? Had an appointment for a simple oil change and it still took 2 hours. While waiting during the oil change I sat in a room alone watching tv. About an hour into it a salesman sits a woman (who was purchasing a car from him) down next to me and hands her the remote, encouraging her to change the channel I was watching, offering her a drink and making sure she was comfortable and taken care of. I definitely got the feeling that if you aren't planning on buying a car that day, you mean nothing to them. Even though you purchased a car from them already.. Also this company offers rebate checks for your next oil change. Good luck getting those. And if you try talking to the Service manager Dervin about the checks, he will flat out tell you that you are "wasting his time".. I recommend Headquarter Honda to anyone looking for a new or used car. We bought our other Honda from them and have had nothing but a great experience! More

Needed service for a recall on the air bags Fernando Nunez was friendly, attentive and very much interested in the time it would take for the service to be completed. He maintained communication Fernando Nunez was friendly, attentive and very much interested in the time it would take for the service to be completed. He maintained communication and the service took exactly the time that he predicted. More