Classic Honda Orlando

great. My car was towed to the dealership due to the fact it wouldn't start. Mr. Jay Banks called me with in a few hours to tell me the issue and the cos My car was towed to the dealership due to the fact it wouldn't start. Mr. Jay Banks called me with in a few hours to tell me the issue and the cost. Due to the price I was considering moving the car elsewhere for repair. The car has been serviced at this facility for over 10 yrs. Mr. Banks went above and beyond to assist with reconsidering the repair there. THANKS!! Mr. Banks. More

Yoeiny Cisnero was OUTSTANDING! The last 3 cars that I have purchased have been Hondas and I always have my cars serviced at Classic Honda. The service has always been excellent, an The last 3 cars that I have purchased have been Hondas and I always have my cars serviced at Classic Honda. The service has always been excellent, and my last visit was not an exception. This was the first time that I have met with Yoeiny Cisnero and her customer service skills were exceptional. She was very knowledgeable about the dealership services and was diligent in assuring that my request were met and in a timely manner. She checked my prior service history to see if I was up to date on my car maintenance schedule. She kept me updated on the services being completed on my car, throughout my visit. You are fortunate to have such a great employee! More

Dwight Dowe was excellent I came for an oil change, and Dwight told me my Pilot had a recall that I didn't know about. He took care of the problem the same day. I came for an oil change, and Dwight told me my Pilot had a recall that I didn't know about. He took care of the problem the same day. More

EXCELLENCE! and MARIBEL FRANCO I have been taking my 2011 Honda Pilot to Classic Honda for servicing ever since I bought it. Almost every time I go Maribel Franco takes care of me. I have been taking my 2011 Honda Pilot to Classic Honda for servicing ever since I bought it. Almost every time I go Maribel Franco takes care of me. Maribel is very courteous and knowledgeable and always makes me feel like I am in very capable hands. She is very clear in explaining to me the issues involved and always keeps me aware of what is going on when I wait for the maintenance or repairs to be completed. More

Jay Banks the best Jay Banks is great to deal with. He advises me of only what I ask, he never tries to over sale. I really appreciate him and all he does. Jay Banks is great to deal with. He advises me of only what I ask, he never tries to over sale. I really appreciate him and all he does. More

WORST JOB DONE ON THURSDAY 01/07/2016 I DROPPED MY VEHICLE INF FOR A SAFTY RECALL AND ISSUE WITH MY TIRES. I PURCHASED THE VEHICLE FROM CLASSIC HONDA 10/31/2014 WITH ON THURSDAY 01/07/2016 I DROPPED MY VEHICLE INF FOR A SAFTY RECALL AND ISSUE WITH MY TIRES. I PURCHASED THE VEHICLE FROM CLASSIC HONDA 10/31/2014 WITH 27,XXX MILES ON IT, I NOTICE WHEN I TOOK IT IN FOR IT FIRST OIL CHANGES THAT THEY TOLD ME I NEED TIRES SOON. FROM THE TIME I PURCHASED THE VEHILCE FROM ITS FIRST SERVICE WAS ABOUT 47XX MILES LATER. BUT WHATEVER THE SITUATION WAS CLASSIC HONDA SALES MANGER DECIDE TO REPLACE THE TWO FRONT ONE WHICH I WAS FINE WITH. ONCE THEY REPLACE THE TWO FRONT TIRES I DECIDE SINCE THEY WHERE NICE TO REPLACE THE TWO FRONT TIRES, THAT I WILL PURCHASE THE TWO BACK TIRES FROM THEM THAT WAY MY VEHICLE HAS MATCHING TIRES. PICKED THE VEHICLE UP THE NEXT DAY NOTICE ON MY WAY HOME I STARTED TO HEAR LOT OF ROAD NOISE. NOISE GET REAL LOUDER ONCE YOU ACCELERATE. ALSO NOTICE THE NEXT MORNING WHEN I WAS INSPECTING THE TIRES I NOTICE ALL OF MY RIMS HAD A SCRATCH AROUND THE WHOLE RIM. WHICH HAD TO COME FROM THE TIRE MACHINE GOOSE NECK WHICH WAS PROBABLY A METAL GOOSE NECK INSTEAD OF PLASTIC ONE. VERY HORRIBLE SERVICE FROM THE TECH GABRIEL, BEFORE THE SALE MANGER AGREED TO REPLCAE THE TIRES TECH. GABRIEL TRY TO SAY THAT MY TIRES WHERE GOOD AND NOTING WAS WRONG WITH THEM WHICH WAS A LIE. FRONT TIRES WHERE BOLD. I WONT RECCOMAND THIS DELAERSHIP TO NOBODY. ALL I WANT IS THIS ISSUE TO BE FIX More

very pleasant experience Jay Banks was very helpful when I came in for an oil change, and also explained to me some of the things that needs service on my truck as well. Jay Banks was very helpful when I came in for an oil change, and also explained to me some of the things that needs service on my truck as well. More

oil change tire rotation Always receive top rated service from Maribel Franco at your service department, car is always ready when promised. Maribel knows what she is talking Always receive top rated service from Maribel Franco at your service department, car is always ready when promised. Maribel knows what she is talking about when it comes to service, and helps with every instance. Thank you. More

Excellent Service i had a pleasant experience at honda classic and my service advisor jay banks was very helpful , knowledgeable and friendly I definitely reccomend thi i had a pleasant experience at honda classic and my service advisor jay banks was very helpful , knowledgeable and friendly I definitely reccomend this place , the service I received was fast , customer service exactly how a customer wants to be treated More

Great Experience My wife and I had a great experience purchasing with Classic Honda. From our initial telephone contact with the dealership, through our presentation a My wife and I had a great experience purchasing with Classic Honda. From our initial telephone contact with the dealership, through our presentation and test drive with Gary Bowen and the paperwork process with Sal, we were treated with courtesy and professionalism. Our questions were attentively answered and as a lifelong BMW owner I was pleasantly surprised with quality and purchase of our CR-V EX-L as our second vehicle. What can be a very stressful experience was made stress-free and pleasurable by the team at Classic Honda. More