Classic Honda Orlando

A Great Dealership My wife and I just purchased a used vehicle from Classic Honda. What a great experience we had, the people were very helpful and friendly. No pressure My wife and I just purchased a used vehicle from Classic Honda. What a great experience we had, the people were very helpful and friendly. No pressure sales at this dealership! I would recommend Classic Honda and our salesperson Gary Bowen to everyone out there! Next time I purchase another vehicle I'm going back to Classic Honda! More

Great service Service adviser, Maribel Franco, was waiting for us to arrive at our appointed time. Since this was a product recall, the check in went smoothly. The Service adviser, Maribel Franco, was waiting for us to arrive at our appointed time. Since this was a product recall, the check in went smoothly. The service would take approximately 3 1/2 hours we went to do shopping. We received a call of work completed on time. When we picked up the car we found that it had been washed. I only use the location for service since we are a Honda family. More

GREAT SERVICE Service appointment was on time and nice waiting . Roof rack was installed on my 2016 CRV in a very timely manner . Appreciated the car was . Thanks Service appointment was on time and nice waiting . Roof rack was installed on my 2016 CRV in a very timely manner . Appreciated the car was . Thanks More

Beware of Lease End Turn In Beware when turning in a lease, especially if you take advantage of the pull ahead program from Honda Financial. There were several paperwork blunders Beware when turning in a lease, especially if you take advantage of the pull ahead program from Honda Financial. There were several paperwork blunders from an unsigned form that I had to come back the day after to sign, mis-aligned paperwork sent to Honda Financial that was not acceptable by Honda Financial, I had to meet a representative to resign that paperwork. The original document I had to come back to sign had an incorrect item checked off which has delayed the closing of my old lease account by 5 weeks and still open as of today. Finally after calling Honda Financial 3 or 4 times they made sure that someone at Classic sent it over to them. I made them do this while I held on the phone because you cannot trust what anyone says there. This is after I received a phone call from someone at Classic the week before assuring me that this would be taken care of. Apparently it was not. This falls on Classic and not Honda Financial. It's too bad because the actual buying experience was not that bad. This is now bad due to a delinquent old account that is not my issue. Also, the old car still has not been inspected. Here it is 5 weeks later and the old car is somewhere. Where is the old car at? Your guess is as good as mine. I received an automated call from the lease inspection company yesterday asking for me to setup an appointment for an inspection on a car I no longer have. I am not one to usually complain but this experience should not cause aggravation. It is ok to have a mistake here and there but this is one after the other. I'm done with the old car and moved on. Classic needs to take care of this issue. They do not seem concerned with reaching out to resolve the issue. More

Honest service evaluation I brought in my 2005 Honda Accord with 208,000 miles due to a sudden transmission problem. Jay Banks was very professional and the service personnel I brought in my 2005 Honda Accord with 208,000 miles due to a sudden transmission problem. Jay Banks was very professional and the service personnel efficient and thorough. They not only diagnosed my worn out transmission but several others problems that made it obvious not to throw good money after bad. I greatly appreciate their realistic appraisal. More

Oil change Thanks Dwight Dowe for your help an great Customer Service.. he was very friendly an never ignore me as a Customer. I WOULD refer a friend... Thanks Dwight Dowe for your help an great Customer Service.. he was very friendly an never ignore me as a Customer. I WOULD refer a friend... More

Review of service with Dwight Dowe as Service Advisor It has always been a pleasure to work with Dwight Dowe at Classic Honda. He is always personable, friendly and professional. This always helps me to It has always been a pleasure to work with Dwight Dowe at Classic Honda. He is always personable, friendly and professional. This always helps me to relax as my vehicle is getting the service it needs to remain operable. It is also important to know that I'm not just spending money but this knowledgeable associate informs me of my best options. Hats off to Dwight in this new career! More

Oil change Gerald Aleniz and maribel franco helped me both. They are very nice,friendly and approachable explained what my car needed to be service but I told t Gerald Aleniz and maribel franco helped me both. They are very nice,friendly and approachable explained what my car needed to be service but I told them next time co'z I was only intended to do oil changed that visit and they both understand me and the amount of time they promise was less so that was more favorable to me,less waiting.. More

Oil Change Jay Banks was my advisor. Very knowledgeable, quick, and easy. Can't ask for anything else. I will be coming to Jay again. Thank you! Jay Banks was my advisor. Very knowledgeable, quick, and easy. Can't ask for anything else. I will be coming to Jay again. Thank you! More

Excellent customer service experience! Joshua Swiernik is always a pleasure to work with! My husband and I only work with Joshua. He always goes above and beyond to helps his customers. He Joshua Swiernik is always a pleasure to work with! My husband and I only work with Joshua. He always goes above and beyond to helps his customers. He keeps you well informed from start to finish what is going on with your vehicle. He definitely makes you feel like he is there to serve you and your needs. Thank you Joshua for everything you do each and every day! More