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Classic Honda Orlando
Orlando, FL
699 Reviews
It's easy for us to say that our Honda dealership near Kissimmee, FL, isn't like the rest. After all, Classic Honda has been reinventing the dealership experience for decades, thanks to our founder, William E. "Bill" Holler. Since we first opened our doors, we've based our business around his principles, building lasting customer relationships first and sales quotas second. We're proud to say we're still going strong because of it!
Classic Honda is a part of the successful Holler-Classic Automotive Group, which has been serving the Orlando community with quality auto service and streamlined vehicle sales for 80 years! Our group motto is "Never Forget Your Customer - Never Let Your Customer Forget You!" That credo came straight from the lips of Bill Holler himself, first of the Holler clan to enter the automotive industry. Bill was a motivational speaker ahead of his time, referred to by Automotive News as an evangelist, table-pounder and spellbinder. But it was his deep understanding of customer wants and needs that guided him to success as General Sales Manager of Chevrolet and Vice President of General Motors, and it was his energetic demeanor and keen business savvy that enabled him to create innovative programs designed to motivate dealerships to break sales records. He even established the General Motors Dealers' Son School to guide the children of dealership staff as they prepare to inherit the family business. Bill's son, grandson and great-grandchildren all went on to graduate from this very school.
With such inspiring leadership and a history full of automotive triumphs, Classic Honda was well-equipped for success when it was established in 1978. Thanks to our adherence to Bill Holler's motto and our commitment to upholding these 5 Promises, we've shown customers how to truly Buy Smart and Be Happy. We've created the perfect environment for shoppers looking to buy a Honda Accord, seeking service for their Honda Odyssey or who are just interested in learning more about what it takes to obtain the car their lifestyle calls for. We also have access to extensive inventory across the Holer Classic Family of Dealerships, including dealerships serving Genesis Orlando, Audi Orlando, Hyundai Orlando, Mazda Orlando, Mazda Lakeland, and our sister store for the Honda Orlando area. As well as additional inventory at Driver's Mart for Used Cars Orlando.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 699 reviews
May 01, 2020
This is my second purchase with Qui Duong, and it was a This is my second purchase with Qui Duong, and it was a very smooth process. They worked with my credit union and took the time to let us thoroughly This is my second purchase with Qui Duong, and it was a very smooth process. They worked with my credit union and took the time to let us thoroughly learn the vehicle. More
by ctruluck99
Employees Worked With
Qui Duong
April 22, 2020
Terrible customer service Trash customer service experience with Classic. We agreed on a price with Qui Duong via email, and scheduled a purchase appointment. One hour before t Trash customer service experience with Classic. We agreed on a price with Qui Duong via email, and scheduled a purchase appointment. One hour before the schedule appointment, Qui emailed me to say that it was between us and another customer, and whoever showed up first got the car. We showed up to the appointment, only for Qui and William McKelvey to tell us they sold the car. They failed to tell us that they do not "hold" or "reserve" cars, even after agreements have been made. Qui never mentioned that "anything goes", and even told us the scheduled appointment was fine. If they told me that from the beginning, I'd be fine - I'm happy to play by someone else's rules, as long as they tell me what they are. However, the way Classic acted was pure, unadulterated trash. Trash dealership, trash people. Go somewhere else - you and your money deserve better. More
by jsearch3
Employees Worked With
Qui Duong and William McKelvey
April 19, 2020
Dwight over at classic honda always make sure i’m taking care of when i come to service my vehicle. He is always polite and provides excellent customer service care of when i come to service my vehicle. He is always polite and provides excellent customer service More
by denishabridges42
Employees Worked With
dwight dowe
April 04, 2020
We have been dealing with Qui Doung at Classic Honda for several years and always a pleasure to work with a straight forward knowledgeable sales associate. We are always happy with the attention to detail. several years and always a pleasure to work with a straight forward knowledgeable sales associate. We are always happy with the attention to detail. Qui listens to what you need and delivers. I have also had the opportunity to work with Josh in service and he is another professional associate. I highly recommend Classis Honda and make sure you ask for Qui Doung. More
by Rfdfla
Employees Worked With
Qui Doung.
March 12, 2020
I Had A Great Visit Tyler Kinch Was Awsome he explained everything and was extremely polite He Was Very Professional The Service was Great I Highly recommend to Anyone I was Extremely Happy With Honda And everything and was extremely polite He Was Very Professional The Service was Great I Highly recommend to Anyone I was Extremely Happy With Honda And Tyler Kinch More
by WalterFlores7k
Employees Worked With
Tyler Krinch
March 09, 2020
The people at Honda Classic in Orlando were super helpful and professional. I got the car for me! It was such a long process going from dealership to dealership but my sales person did an amazing job of maki and professional. I got the car for me! It was such a long process going from dealership to dealership but my sales person did an amazing job of making me feel at ease ! More
by ablanc91
Employees Worked With
Abdony Vitalus
March 08, 2020
Maribel Franco rocks! I'm having an issue with a new vehicle and she is doing everything she can to help get it resolved. Her professionalism and determination assures me that I am in the best hands. We vehicle and she is doing everything she can to help get it resolved. Her professionalism and determination assures me that I am in the best hands. We have not fully figured out the isssue but I'm confident that Maribel will not stop until we do. Thank you so much, Maribel!!! More
by Varonas
Employees Worked With
Maribel Franco
March 07, 2020
Great service department. They explain everything up front and answer questions fully. Dervin Carty worked with me last visit - very professional and knowledgeable. I highly recommend!! front and answer questions fully. Dervin Carty worked with me last visit - very professional and knowledgeable. I highly recommend!! More
by timelisahug
Employees Worked With
Dervin Carty
February 16, 2020
Thank you so much David Gerena for helping me choose the car that I deserve... you are the very best at what you do. Your dedication towards your job is amazing, customer service is beyond words thanks and car that I deserve... you are the very best at what you do. Your dedication towards your job is amazing, customer service is beyond words thanks and many thanks... I’m in love with my car. More
by Shantell Bramwell Hardwick
Employees Worked With
David Gerena,Sonia Nassif
