Classic Honda Orlando

Staff was amazing and supportive. I recommend everyone to try this dealership. Unique experience. 🤩. Fantastic service. I recommend everyone to try this dealership. Unique experience. 🤩. Fantastic service. More

The mechanic did fix my car. However, communication is gravely lacking with the advisor/agent. There are 3 ways offered to get updates. They were all useless. 1) service tracker However, communication is gravely lacking with the advisor/agent. There are 3 ways offered to get updates. They were all useless. 1) service tracker board was not being updated. 2) you can text your agent but you won’t get any answers. 3) you can call customer service but even they won’t be able to get in contact with the agent. My car was late. I was promised the car at 1 PM. After calling for 4 hours, the agent finally answered his phone and told me the car wasn’t ready. Why not tell me sooner??? I found out at 5 PM after calling for hours. I work 12 hour shifts so I couldn’t pick up my car the next day and had to uber to work (40 minutes away). The following day, I literally had to show up at his desk because I never got an update. So no, I will never go back there! Save myself the headache. More

Efficient Timely & Professional Care organized application to service providers Relaxed Environment, so while they take care of your car you can carry on with your day. application to service providers Relaxed Environment, so while they take care of your car you can carry on with your day. More

The customer service during the purchase process was very good, it was fast and everyone was friendly. But during the after-sales process, unfortunately, I had an unpleasant experience. We were texting to tr good, it was fast and everyone was friendly. But during the after-sales process, unfortunately, I had an unpleasant experience. We were texting to try to resolve a situation regarding a document and because I couldn't answer some calls while I was busy, my car was towed and I will have to pay for it. When we went to have a personal conversation at the dealership, everything was resolved. However, this whole embarrassing situation should have been avoided because the same resolution proposal was given on my part more than once and I was ignored. Now I will have to spend more extra money, around $500 for a situation that was easy to resolve. It was definitely a disappointment. More

My last visit was a disaster from beginning to end. I MISS JOSH a lot I MISS JOSH a lot More

I had an exceptional experience at Classic Honda! Dane was absolutely fantastic, making the entire process quick and effortless. He answered all my questions with utmost politeness. Every staff membe Dane was absolutely fantastic, making the entire process quick and effortless. He answered all my questions with utmost politeness. Every staff member I interacted with was both pleasant and professional. I look forward to continuing my relationship with Classic Honda for many years to come! More

Excellent customer service and good price, very happy with my purchase. Sales associate very nice and helpful same as the managers with my purchase. Sales associate very nice and helpful same as the managers More

Very good experience. Nice persons. Especiaaly the sales associate, Nilo, I worked with, was a pleasure to deal with all throughout my experience. Nice persons. Especiaaly the sales associate, Nilo, I worked with, was a pleasure to deal with all throughout my experience. More

Excellent customer service. Angelo answered all the questions and made sure I was satisfied with the service. Angelo answered all the questions and made sure I was satisfied with the service. More

Angelo was my advisor who answered my many questions. He’s very friendly, low key, and knowledgeable. Scott, too, is very helpful. I’ve Never had a survey asking for a “minimum” numb He’s very friendly, low key, and knowledgeable. Scott, too, is very helpful. I’ve Never had a survey asking for a “minimum” number of words. What? You’re kidding! I find this very irritating and demeaning. How about I say a minimum cost that I’ll pay? Had I not wished to thank Angelo and Scott, I wouldn’t have even submitted your survey. More