Classic Honda Galveston

I ha an issue with my car a Honda Pilot. I have to leave my car parked every two weeks.On return the alarm had trained the battery.I had to call to get in jumped started with no success.I lef I have to leave my car parked every two weeks.On return the alarm had trained the battery.I had to call to get in jumped started with no success.I left it Thursday night.They Tod me to bring it Monday as I had it towed.Told them underlying issue.I wanted a full diagnostic.They did nothing till Wednesday.Told me battery was dead.On Thursday I rang hadn’t done anything.Told them put in a battery I will collect it.Took it to local garage I use.They did a doagnst.Charged my old battery which they said was dead.Very disappointed supposed to be proper Honda techs.Never use a dealership again More

sales is basic. do your homework first, know what you want & you should be fine. NOW THE MAIN REASON FOR THIS REVIEW IS THE TERRIBLE SERVICE EXPERIENCE MY WIFE HAD. do your homework first, know what you want & you should be fine. NOW THE MAIN REASON FOR THIS REVIEW IS THE TERRIBLE SERVICE EXPERIENCE MY WIFE HAD. their system is bring your car in on thursday and they told my wife to bring it back next week!!! this same philosophy is the same with their cadillac service. BEST THING TO DO IS BUY SOMEWHERE ELSE!!! I gave this dealership another try and is definitely over. from my standpoint I will go out of my way and buy from someone else More

this dealership provides BASIC SALES HELP & TERRIBLE SERVICE HELP! I bought a 2024 civic EX-L. my wife went in on a thiursday a.m. to get a couple of small things taken care of, what does the service ad SERVICE HELP! I bought a 2024 civic EX-L. my wife went in on a thiursday a.m. to get a couple of small things taken care of, what does the service advisor have the nerve to tell her! BRING THE CAR BACK NEXT MONDAY AND WE CAN HELP YOU!!!! DO NOT BUY FROM THIS DEALER IF YOU EXPECT ANY KIND OF SERVICE. THIS ALSO GOES FOR THE OTHER BRANDS THEY SELL. I SHOULD HAVE LEARNED MY LESSON THE LAST TIME. NEVER AGAIN. More

All Honda customers stay far away from thi rip off dealer ship 6 months ago I gave them 5000 dollars to fix a negative equity problem on my Honda account the general manager who swore to me that this would c ship 6 months ago I gave them 5000 dollars to fix a negative equity problem on my Honda account the general manager who swore to me that this would correct the situation only after reviewing my account from Honda iam still in negative equity these people are thieves and bullxxxxers they will lie to you with a smile and straight face Don’t be a fool like myself Run Far away they Robbed a senior citizen of 5000 dollars these people have no morals at all when you can rob a senior citizen on a fixed income you can’t get any lower in life you now have graduated to become a lower than life sewer rat More

I am a 39 year loyal Honda Owner. In my more than 2 years of research and contacts to purchase another new Honda, I found the most trustworthy and honorable Sales Team in Texas at Cl In my more than 2 years of research and contacts to purchase another new Honda, I found the most trustworthy and honorable Sales Team in Texas at Classic Honda of Galveston. I had contacted this dealership in 2022 and received a good response but due to the travel, dismissed it. In all the other research, the Honda Sales Teams were awful, greedy, deceitful and curt!!! Early this summer I contacted Classic again and with just one phone call, was able to order the Honda I wanted. Wow! I was courtesously given status checks – still skeptical, I peppered the very patient Sales personnel with questions/concerns – all of which they very graciously answered. Upon notice the car was in, I asked for the OTD price and was given just that - this price was on point and never waivered. I traveled to the Dealership, was met by everyone and even though I kept asking questions – they kept answering all my concerns. I owe a big thank you to Mr. Quiroz, Mr. Fraze, Mr. Bentley, and Mr. Gilbreath. Also thank you to Mr. Hems in finance – I gave him a hard time and he again very patiently explained everything. Congratualtions on a great Sales Team. Thank you to Mr. Quiroz for the extensive tech tutoring. I have piece of mind knowing I found the best Honda Dealership in Texas. CLASSIC HONDA OF GALVESTON YOU ROCK “OL SCHOOL” More

Unbelievable unbelievable dealership they are not only incredible they accurately work magic in the customers behalf I was buried under water with a 2022 Honda pilot and Mike the general sales manager an incredible they accurately work magic in the customers behalf I was buried under water with a 2022 Honda pilot and Mike the general sales manager and Jerrel the sales person threw me a life jacket and got me out free and clear with a deposit I now drive a 2024 crv that is fantastic I sAy to all car buyers everywhere even if you have to fly to Galveston texas shop only at classic Honda in Galveston and see jerrel or Mike and you will be glad you did More

Wonderful Experience! Mick McShane helped me all the way through from start to finish with my Honda purchase. He was very courteous and efficient. I definitely recommend Mick McShane helped me all the way through from start to finish with my Honda purchase. He was very courteous and efficient. I definitely recommend going to see Mick for all your car buying needs! More

Wonderful experience with the purchase! One of the easiest vehicle purchases I have ever made. One of the easiest vehicle purchases I have ever made. More

I had the best experience purchasing a new Honda through Classic Honda. They were courteous and efficient, and did not take up excessive amounts of our precious time to get the job done like other dealershi Classic Honda. They were courteous and efficient, and did not take up excessive amounts of our precious time to get the job done like other dealerships do. Mike Fraze the manager was very friendly and helpful, and he did a great job assisting us in our initial and recent visit. He also assisted greatly in all of our questions and provided detailed information. Jerald Penrice was our point of contact as well and he was very helpful too as he updated us frequently on the cars status over phone call and text. Jerald is very patient and communicated very well with us during the entire purchasing process. He was also very friendly and sweet, I would definitely refer all of my friends and family to visit Classic Honda! More

I had a terrific experience buying a new automobile at Galveston Classic Honda. There is no pressure, and buying a car is extremely simple. I appreciate Jerald, my salesman, for keeping me informed of the Galveston Classic Honda. There is no pressure, and buying a car is extremely simple. I appreciate Jerald, my salesman, for keeping me informed of the progress of my new 2023HRV, which was on the way. He continues to check in with me even after I've bought the car to make sure I'm happy with it. Thank you as well to Mike, who was very courteous and professional. I highly recommend using this dealership if you need a new automobile. -Belinda O More