Classic Hampton Auto Mall

Matt Davis was very helpful to me and my wife when we purchased our Hyundai Sante Fe. He explained in detail the options on the vehicle and linked her phone to the cars blue tooth. He struck up a good purchased our Hyundai Sante Fe. He explained in detail the options on the vehicle and linked her phone to the cars blue tooth. He struck up a good conversation seeming to know just what our interests were. I would buy another car from him if we were in the market. More

I referred my stepdaughter and son-in-law to Tysinger when their old vehicle was totaled. As a young family with two babies and less than $5000 to replace their transportation they were left in a seriou when their old vehicle was totaled. As a young family with two babies and less than $5000 to replace their transportation they were left in a serious bind so I called my friend Mitch Sears for help. Mitch was able to get them in a pristine pre-owned 2007 Honda at a great price that literally saved the day. Mitch and the Tysinger team bent over backwards to help them and Mitch even kept me in the loop as progress was made toward solving their problem. Tysinger has pure gold in Mitch Sears. He is the most understanding, compassionate, and honest salesman I have ever encountered and I can’t say enough good things about him. Tysinger has been the best dealership I have ever dealt with since I bought a pre-owned 2007 Azera though Mitch. Though I've never bought a new vehicle from Tysinger, their service has never been less than platinum. Whatever you are doing, keep it up, you’ve got it right. I would highly recommend Tysinger to anyone for a new or used vehicle. Thank you Tysinger and thank you Mitch Sears! Mitch deserves a reward for what he has done to help me and my family members. Roger Herndon, Yorktown More

.GREAT CUSTOMER SERVICE COULD ONLY HAVE BEEN ENHANCED (BETTER) IN THE FOLLOWING AREAS: (1) BETTER DELIVERY - PROMPT ARRIVAL OF VEHICLE AS PROMISED WITH GAS, TAGS, & INSURANCE CERTIFICATIONS ATTENDED (BETTER) IN THE FOLLOWING AREAS: (1) BETTER DELIVERY - PROMPT ARRIVAL OF VEHICLE AS PROMISED WITH GAS, TAGS, & INSURANCE CERTIFICATIONS ATTENDED TO, E.G. NO INURANCE WHEN I LEFT THE LOT (2) PRESENTATION OF KEY FOBS WITH TYSINGER LOGO NOT MADE UNTIL REQUESTED ON SUBSEQUENT TRIP (3) HAD TO RETURN TO DEALERSHIP TO GET 2ND SET OF KEYS (4) SALESMAN SIDETRACKED BY OTHER CLIENTS AFTER THE SALE - NOT GOOD AFTERCARE PRACTICE... More

Ty Pennix was my service advisor at another dealership for several years, and I can't think of a single negative thing to say about him. He really is the greatest advisor I have ever worked with!! He is for several years, and I can't think of a single negative thing to say about him. He really is the greatest advisor I have ever worked with!! He is friendly, courteous, and helpful, always has a smile on his face, and takes the time to explain any work that may be necessary, why, and at what cost. He is also great at keeping me updated on the progress of my service and calling when anything unexpected is discovered. During check out, Ty is thorough in explaining what service was performed and what service may be needed in the future. One time, I needed some information about my service history and was having difficulty locating it in my records. I called Ty, and he was able to promptly get back to me with the information I needed. I trusted Ty implicitly with my vehicle service needs and was sad to learn he had left my area. Tysinger is lucky to have snagged such a pro!! More

Mitch Sears and the Tysinger sales group made this buying experience enjoyable. We bought a great car at an exceptional price and always felt that the Mitch and the dealer were being honest and straight for experience enjoyable. We bought a great car at an exceptional price and always felt that the Mitch and the dealer were being honest and straight forward. We would highly recommend Mitch and this dealership to anyone looking for a quality new or used car. More

Hadrian was very friendly, a great salesman . I would defienetly recommend everyone to come to this dealship to see him. Thank you again Hadrian you guys are the best! defienetly recommend everyone to come to this dealship to see him. Thank you again Hadrian you guys are the best! More

First off let me say Mitch Sears in sales is a phenomenal person and this guy deserves a promotion or a raise at minimum. He was straight to the point, honest, very professional, a no pressure attitude about person and this guy deserves a promotion or a raise at minimum. He was straight to the point, honest, very professional, a no pressure attitude about him, none of the b.s. that you would come to expect at a car dealership and even objective at times which I absolutely respect. He delivered all promises with a tenacious drive to satisfy my request and then some on the car I purchased as well as with other customers that he was working with at the time. He treated me the same throughout the complete car sale process up until the time I took it off the lot for the final time. He kept me up to date on work being done and seen to it that my car was done by the time promised. Tysinger automotive itself has a very professional atmosphere, an enormous selection with what seemed to be competitive pricing across the board along with it being probably the biggest dealership I've ever seen. The quality of work done by the service department was exceptional quality as well, as I had a little paint touched up on the trunk and rear bumper before I took my car home for good. I'd say the biggest negative was the detailing performed at Tysinger which left something to be desired, but it was still decent. If you stop by Tysinger to purchase a car, ask for Mitch Sears and you WILL NOT be disappointed. More

After 30 years of living in Manhattan without a car, I have had several car-buying experiences in the last year or so, once for myself and once for my elderly brother. Needless to say, over a 30-year peri have had several car-buying experiences in the last year or so, once for myself and once for my elderly brother. Needless to say, over a 30-year period, the process of buying a car had changed dramatically, and not for the better. Except for my Tysinger experience, the process has not been customer oriented. At one dealership in my area, the experience took 6 hours and smacked of psychological gamesmanship. My experience at Tysinger has convinced me that it is still possible in 2013 to have your business be treated as something of value. My salesman, Hadrian Apoderado, was particularly impressive . . . knowledgeable, patient, cheerful, and thorough. At one point, when I told him my time was growing short, he actually ran from his manager's office back to his own, where I was waiting. Never thought I'd see that kind of service at a dealership again in my lifetime! More

I recently purchased a 2007 Mercedes SLK 55 AMG from Ed Burrows. Ed was friendly, courteous, and very knowledgeable - he gave me a lot of good information regarding the AMG line of cars, gave me a fair pr Burrows. Ed was friendly, courteous, and very knowledgeable - he gave me a lot of good information regarding the AMG line of cars, gave me a fair price, and had the car in great shape when I picked it up. I would definitely recommend Ed and Tysinger to anyone looking for a Mercedes. Dr. David Lundahl More

I had a wonderful experience at Tysinger. Dhruv Barot was very professional and made me feel cared for. He was knowledgable and able to answer all of my questions. I absolutely love my 2012 GLK. I am was very professional and made me feel cared for. He was knowledgable and able to answer all of my questions. I absolutely love my 2012 GLK. I am very happy with the service I have received from Dhruv. I am also having a great experience with the service department. LaDonna Staton has been fantastic! I would highly recommend Tysinger for a place to purchase a vehicle. Dhruv and LaDonna's customer service has been superb! More