
Classic Hampton Auto Mall
Hampton, VA

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An exceptional facility. Professional from every aspect. Each staff member went the extra mile to help with the sale, service questions, etc. Recommending to friends. Each staff member went the extra mile to help with the sale, service questions, etc. Recommending to friends. More
Very friendly staff. Sam Wali was especially helpful in meeting my requests. Dealership was easy to deal with. I found the exact used Mercedes Benz that I wanted due to their large inventory. meeting my requests. Dealership was easy to deal with. I found the exact used Mercedes Benz that I wanted due to their large inventory. More
This is my second purchase from Tysinger Hyundai but my first time working with Samantha T. I met Samantha when I walked through the door. She was friendly, polite and not a bit pushy!! We hit it off rig first time working with Samantha T. I met Samantha when I walked through the door. She was friendly, polite and not a bit pushy!! We hit it off right away due to her personality, style, and knowledge of the business. Every minute of the process from trade-in to purchase of my new Elantra - Samantha was by my side to guide, coach, and make me laugh. She is awesome! A real catch for Tysinger -- they are lucky to have such a smart and classy employee. BTW -- Johnathan is an amazing manager - wicked sense of style and humor! More
I was interested in trading in my Nissan Pathfinder for something much more gas friendly and something I wouldn't get sick of right away. I was partnered with Jesse due to submitting an on line inquiry. something much more gas friendly and something I wouldn't get sick of right away. I was partnered with Jesse due to submitting an on line inquiry. Jesse contacted me by phone and e mail, and we met up the same day. He listened, offered me several choices in vehicles and styles, and then finally educated me on the 2013 Hyundai Sonata Hybrid. He is a self-described gadget guru and was able to explain all the questions I had no matter how many different ways I asked them. He explained everything to me in detail and told me about why this was the car for me. When I told him I couldn't make a decision without letting my wife see and drive the car, he was completely understanding. He had the car cleaned and ready for her to see the next day, she had the same questions I did, and he was never pushy for the sale. He informed me of my choices, he got me the best price, and he helped me every step of the way. My only inconvenience that day was it took over 6 hours to finalize everything. Again at no time was Jesse anything but apologetic and used my waiting time to help me set everything up on my new car and with BlueLink. It was just a pretty long wait to sign off on the paperwork. I really appreciate the fact that this dealership has made the choice to be closed on Sundays as well, that definitely made a difference in in my mind. The whole staff was warm and pleasant and everyone made sure I was being assisted as well. Thanks to Jesse and Tom for making this car buying experience as painless as possible and thanks again. More
Mr. Sears was very knowledgeable, and genuinely wanted to ensure that the vehicle met my requirements. He provided an overview of the vehicle, and thoroughly explained the differences between the Hyundai So ensure that the vehicle met my requirements. He provided an overview of the vehicle, and thoroughly explained the differences between the Hyundai Sonata GLS that I had before and the SE model that I was considering. Mr. Duckwall was very efficient and effective at explaining the finance paperwork and the purpose of the documents that I signed. Everyone was professional, courteous, and helpful. The overall experience at this dealership was the best that I have had with any dealership and I will recommend Tysinger to any of my associates who need a vehicle. More
Samantha Terepka is the absolute best Advisor/Sales Associate I have ever had the pleasure in working with. She is not only incredibly knowledgeable about all the vehicles we viewed, but she is very pe Associate I have ever had the pleasure in working with. She is not only incredibly knowledgeable about all the vehicles we viewed, but she is very personable and and has made this the best experience I have ever had at a dealership. More
This was the first time buying from Tysinger, and I must say I was surprised at the professionalism that the dealership exemplified. I bought my Toyota from Andre Wallace and was completely satisfied with say I was surprised at the professionalism that the dealership exemplified. I bought my Toyota from Andre Wallace and was completely satisfied with the service that he provided. He was able to find a vehicle that fit my budget and the vehicle was in excellent condition. The process went smoothly and Andre was personable while maintaining a professional demeanor. Class act in my book. More
I was a walk-in customer searching for a smallish SUV. I was fortunate to meet Mike Collins off the bat. Mike is enthusiastic, extremely knowledgeable about the entire auto industry, and quickly tuned in t was fortunate to meet Mike Collins off the bat. Mike is enthusiastic, extremely knowledgeable about the entire auto industry, and quickly tuned in to the customer. he arranged a extended test drive so my wife in Williamsburg could experience the GLK and help find a car that exactly met our needs. Smooth transaction since Mike and Tysinger are well acquainted with USAA. We are off to a good start with Janice! More
Hadrien was wonderful. No pressure. Straightforward. Kim was great in finance too. Talked to Hadrien to order my new CLA and he guarded it with his life until I came to purchase it. I love the service they was great in finance too. Talked to Hadrien to order my new CLA and he guarded it with his life until I came to purchase it. I love the service they provide. I bought additional extended warrantee since service so good. I will purchase again with him More