Classic Hampton Auto Mall

Working with the sales department was a pleasure The sales staff knew the type of vehicle I was interested in, along with specific accessories I requested. They kept me informed of the progress they The sales staff knew the type of vehicle I was interested in, along with specific accessories I requested. They kept me informed of the progress they were making in securing such a vehicle. Trey-Lin Plute, salesman, was my primary point of contact during the buying process. He was professional. knowledgeable, and positive. I felt he had my best interest at hand and worked hard to make sure I was satisfied with my purchase. The vehicle and the necessary paperwork were waiting for me when I arrived, as he had promised. I also had several conversations, with JP Mancini II during the process of locating the appropriate vehicle. I felt that he, like Trey-Lin, was doing everything he could to locate a vehicle with which I would be satisfied. However, my experience with Finance was less than satisfactory. The finance employee would not discuss rates and payment options until I came to take delivery of the vehicle. Neither did he provide information I requested about extended warranty packages prior to delivery of the vehicle. Therefore, I secured the loan and extended warranty through my credit union. More

Great experience I previewed my Tucson on the Tysinger web site. I was contacted the next day, made an appointment and the vehicle was ready for me to test drive. My I previewed my Tucson on the Tysinger web site. I was contacted the next day, made an appointment and the vehicle was ready for me to test drive. My trade was inspected and a value given when the test was complete. It was a great experience with All the staff. More

LOVE MY CHALLENGER RT! Mitch Sears helped me get my dream car!!! He contacted me on a monday and I didnt walk into the dealership until Friday and my portfolio was ready soo Mitch Sears helped me get my dream car!!! He contacted me on a monday and I didnt walk into the dealership until Friday and my portfolio was ready soon as I walked in, Demetrius handled my finance portion and got us a great rate while I test drove the car and when we got back everything was ready. Mitch and Demetrius both did a great job making sure I drive away with my Challenger! More

Great Purchase Great experience on purchasing a new card. I would encourage others to purchase vehicle from this dealership. Can not wait to make my next purchase. Great experience on purchasing a new card. I would encourage others to purchase vehicle from this dealership. Can not wait to make my next purchase. More

Great experience ! I got the vehicle I wanted and the financing in needed. Staff was professional and courteous. Definitely a dealer worth going to again! ! I got the vehicle I wanted and the financing in needed. Staff was professional and courteous. Definitely a dealer worth going to again! More

excllent salespeople Had a great sales experience. No pressure. This is it. No more to say. 25 words no can do. Took longer than expected in the finance department. To l Had a great sales experience. No pressure. This is it. No more to say. 25 words no can do. Took longer than expected in the finance department. To long. More

Service Repair/Customer Service Wellllll, with the experience I just had, I am not certain if I would recommend the center but that Ty Pennix is a TOP SHELF professional since I move Wellllll, with the experience I just had, I am not certain if I would recommend the center but that Ty Pennix is a TOP SHELF professional since I moved in the area in 2013. That passion, "let me fix it attitude" and give me a reason to say, YES is quite infectious and I am glad to know that he is THE BEST in the land for providing just good, solid customer care. If he was not at Tysinger, I cannot say that I would return. Even when he does not take care of my auto repair needs, he will take the time to ask how I am and how things are going..When I just recently ran into a major snag at the dealership, he inquired and did not end our conversation until I walked to the loaner smiling...even after the Service Dept was closed. This guy is BIG CORPORATE in the city of Hampton. If I could convince him to transition to the medical world to take care of our military and their families, I'd grab him in a heartbeat. Is he the FACE OF MERCEDES? Yes, that and more! I salute you, Ty! Please continue to follow your dreams of "fixing" and hands on customer service. You deserve your own company! All the best to you as you serve well! More

Amazing! I usually would go to the Audi dealer in Virginia Beach. After many subpar experiences I decided to go to Tysinger Audi in Hampton. I am so glad I d I usually would go to the Audi dealer in Virginia Beach. After many subpar experiences I decided to go to Tysinger Audi in Hampton. I am so glad I did. The Customer service far surpassed anything I have experienced in a long time. Jeff Bedsaul has been amazing and his care, concern, and honesty in regard to me and my Audi vehicle has been nothing less than exceptional. Thank you! More

I Wish They Sold Trucks! My only complaint is that I couldn't buy my new truck from Tysinger... because they don't sell them. But when it came time to replace our 10-year old My only complaint is that I couldn't buy my new truck from Tysinger... because they don't sell them. But when it came time to replace our 10-year old Santa Fe, we knew where we were going. This was our fourth purchase from Tysinger and our fifth purchase from our salesman, Mitch Sears. We return to Mitch and Tysinger because we know we'll be treated right and we refer friends and family for the same reason. This purchase was no exception. We knew exactly what we wanted and the staff went the extra mile, literally, to find our new 2017 Hyundai Santa Fe Sport 2.0T Ultimate AWD in Marlin Blue! Mitch kept us posted on the dealer trade and ensured everything was in order. The entire experience reaffirmed our trust and confidence in Tysinger, Hyundai, and Mitch Sears. More

Excellent Experience I accompanied my 24 year old daughter to the dealership to purchase her first car. Kevin was very patient with her and treated her with the utmost res I accompanied my 24 year old daughter to the dealership to purchase her first car. Kevin was very patient with her and treated her with the utmost respect. My daughter had in mind what what she wanted and actually compared vehicles from other dealerships. Tysinger Hyundai was our last stop. Really, we should have made it our first stop. The prices and selections were excellent. After test driving the vehicle, we came back to finalize the deal. Kevin gave my daughter a great deal on a 2015 fully loaded Hyundai Sonata Limited. Pam got my daughter a great interest rate on the financing. Pam also patiently explained the additional warranty and insurance options available for the vehicle which my daughter had already researched and wanted to add. Kevin and Pam made the entire experience very pleasurable. I just enjoyed the fact that they treated my daughter as a valued customer. My daughter and I highly recommend the Tysinger dealership for a great car-buying experience. More