Classic Hampton Auto Mall

We both had an excellent experience from minutes of arrival. Mitch Sears was so personable and easy to talk with. My husband and I went to Tysinger on the spur of the moment. We did not plan it at all arrival. Mitch Sears was so personable and easy to talk with. My husband and I went to Tysinger on the spur of the moment. We did not plan it at all. So when we arrived we felt we were not dressed the best for what appeared to be a top of the line car dealership. However, as soon as we arrived and Mitch introduced himself, he went straight to work by asking us what we were interested in, and quickly established rapport with both of us. He was so knowledgeable and pleasant, we felt right at home. He truly wants the customer to know all that he knows about the vehicle! When we went inside for the paperwork, everyone there seemed to be just as nice and attentive! Even other employees would greet us! When Thomas Duckwall came in to speak with us, he too spoke business in terms that are easily understood, and professional and so down to earth. My husband and I truly had a fantastic hassle-free experience! We are already planning to get another vehicle there! More

Friendly Staff, Superb customer service and ease of purchasing our used Mercedes! We couldn't have asked for a better experience. Thank you Courtney and Jeff! purchasing our used Mercedes! We couldn't have asked for a better experience. Thank you Courtney and Jeff! More

This is my 2nd vehicle that I have purchased from Tysinger Hyundai. Mitch Sears was the salesman both times. My experience with Mitch was nothing but excellent. He is very professional and friendly. Tysinger Hyundai. Mitch Sears was the salesman both times. My experience with Mitch was nothing but excellent. He is very professional and friendly. Mitch goes above and beyond to make sure the customers needs are met. He is very easy to work with and easy to talk to. When I purchase my next vehicle I will only work with Mitch Sears. Thank you for your excellent service! Also I would like to add the Jonathan Hunt was to the point and straight forward from the start (which I like) and was able to get the vehicle to Tysinger in a timely matter. Thank you! More

I just wanted to recognize Courtney Tatum and Bobby Walters for the exceptional customer service that they showed to me and my family with purchasing my car. Also, Chris Reynolds was very helpful and f Walters for the exceptional customer service that they showed to me and my family with purchasing my car. Also, Chris Reynolds was very helpful and friendly to me as well! I was completely satisfied and will definitely recommend them to my family and friends! Thank you! More

Angel Noel provided incredible service and information that allowed me to make the best possible choice in my decision to purchase an E350 from Tysinger Mercedes Benz. Angel Noel was AMAZING from point of that allowed me to make the best possible choice in my decision to purchase an E350 from Tysinger Mercedes Benz. Angel Noel was AMAZING from point of contact. She went above and beyond to make this the BEST car buying experience ever and exceeded my expectations. Everyone from the receptionist to the finance department to the service department, played a major role in exceptional customer service and I cannot thank you all enough for my experience. Angel Noel, I thank you personally for all your hard work and again making this a wonderful experience for me. I cannot brag enough to friends and family about your customer service ethics & Tysinger Motors is lucky to have you :) More

I thoroughly enjoyed my experience with Tysinger Motor Company! Sam and Alan were wonderful to work with and explained everything clearly and concisely. Was very happy with the price I paid for my car and Company! Sam and Alan were wonderful to work with and explained everything clearly and concisely. Was very happy with the price I paid for my car and it was in wonderful condition! More

Gary went out of his way to be helpful throughout the whole process and ensured all our questions were answered. We are very happy with our purchase! whole process and ensured all our questions were answered. We are very happy with our purchase! More

Exceptional attention to details that made our experience fun and rewarding!! I will encourage all my friends looking for a car to visit Tysinger. How great to drive away in my new car with a full tank of fun and rewarding!! I will encourage all my friends looking for a car to visit Tysinger. How great to drive away in my new car with a full tank of gas, permanent tags, free state inspections and knowing I will have the best of care for any future servicing. Thanks to all at Tysinger that made this happen. Ann More

I was looking for a car for my daughter and came across this MX-5. Mike and Thomas knew that I was looking at another car and worked to get me the financing I needed to fit another car in the budget. For m this MX-5. Mike and Thomas knew that I was looking at another car and worked to get me the financing I needed to fit another car in the budget. For my daughter, Mike showed us numerous cars available and took us on test drives. Though my daughter was not "sold" on the cars available at that time, Mike kept his eye out and contacted me when something came along using our criteria. We made multiple trips and Mike was always as helpful as possible. He made my daughter comfortable during the rides and discussing her wants. Didn't buy a car yet but are still looking. More

I purchased my S550 Sept 5, 2013. My sales person was Ms Angel Noel and she is awesome. I am grateful for her patience, professionalism, and her time during the entire sales process. Ms. Noel conducted nu Angel Noel and she is awesome. I am grateful for her patience, professionalism, and her time during the entire sales process. Ms. Noel conducted numerous follow up calls to ensure customer satisfaction. There is an issue with my automobile for the malfunction indicator light is reoccurring. I have paid for this service and there have been two unsuccessful attempts for repair with the service dept, therefore I have to submit a 3rd service appointment. Mr. Andy Trowbridge is my service advisor and he is the best with scheduling valet services and updating me with recommendations, cost for repairs, etc. Mr Trowbridge has excellent communication skills, caring, mannerism, and great public relations skills. I had to submit. Certified Letter to Mr. Bob Rombs due to the fact there were underlying malfunctions issues with the CD and DVD players when I purchased my automobile, and Mr. Andy and Ms Noel were instrumental with ensuring that issue was resolved. It was brought to Mr Rombs attention that my invoice read Complimentary Valet and I, the Customer informed him that I purchased the Valet Package. Mr. Rombs sent an email informing me that i misread and that I DID NOT purchased the Valet and it was Complimentary. Therefore, I had to contact Ms Noel and she hand delivered my Valet service packet to the Service Manager. Perhaps, the Vice President of Tysinger, Mr Rombs was the person that misread and not the Customer. Tysinger valet staff delivered my car to my home with my front license plate hanging off my car due to the fact that Tysinger service dept put one screw on my car tag. My license plate was damaged and bent. I, customer verbalized to the Valet Staff that my tag was hanging on front of my car for it has one screw. Tysinger valet staff responded to me that it was a lot of construction on the highway and screw probably came off. I was so upset I could not respond. The valet staff was constant repeating herself about gas for the rental car. I have supporting pictures to accompany this issue and copy of pictures were sent certified to Mr. Rombs, My staff removed a screw from my E350 that I purchased from Philips Automotive for they out 4 screws on my front tag and 4 screws on my back tag with a Phillips Automotive display on front and back. I received an email from Tysinger on Oct 31, 2013 for a complimentary car wash and CLOCK change due to time change. I personally gave a copy of the email to the valet individual on Nov 1, 2013 in my driveway and he informed me that he would put copy of email with my paperwork. My automobile was returned to me on Nov Nov 6, 2013, car clean OK and clock NOT changed. Perhaps service dept failed to read or acknowledge the email. Tysinger and I financed my automobile through BayPort Credit Union at 4.25 interest rate per Tysinger. BayPort Credit Union noticed me few days later that my interest rate was 3.25, my monthly payment would remain the same, however duration of loan will have lesser months, reduced by 2 car payments. I, the Customer also advised Mr. Rombs of the change and in his email he informed me that it was a BayPort error. Thanks for allowing to share my experience, for this has not been a pleasant journey for me . Hopefully the malfunction with the re-occurring light will be resolved soon Tysinger will continuing satisfying customers since 1926. Dr Marie H Davis More