
Classic Hampton Auto Mall
Hampton, VA

Filter Reviews by Keyword
By Type
Showing 1,430 reviews
Hadrian Apoderado was terrific: professional, friendly, and really knows his product. He was generous with his time and with his lovely spirit. The whole dealership made this experience really terrific, and really knows his product. He was generous with his time and with his lovely spirit. The whole dealership made this experience really terrific, from good product knowledge to taking care of the DMV process, etc., which resulted in much less hassle for me. Thank you! Thank you! More
I had a great experience because everyone was very friendly, and delivered everything that they said they would. I was introduced to service managers and everyone was very knowledgeable in regards to friendly, and delivered everything that they said they would. I was introduced to service managers and everyone was very knowledgeable in regards to the answers to the questions I had. The price of my vehicle was very close to what I had expected to pay. More
Great purchase. The process was easy and fun. Mitch was super knowledgeable with the product line and made the process easy. I got a great deal and exactly the car we wanted. super knowledgeable with the product line and made the process easy. I got a great deal and exactly the car we wanted. More
My Husband received a call from Beth about trading our 2012 Tucson in. We were very apprehensive about going in but when we got there it was very laid back and not pushy to get us into a different car. 2012 Tucson in. We were very apprehensive about going in but when we got there it was very laid back and not pushy to get us into a different car. We were looking for a bigger vehicle and they had a Chevrolet Traverse on the lot. We fell in love! We were getting ready to take it out on a test drive and someone else had already pulled it up to look at it. We let Steven know that was the car we were interested in and if it was meant to be then it would be. We left that day and received a call from Steven later saying that they did not take the Traverse. We went in on Monday night and got it. Steven was awesome and very patient with us. Bobby was the same. We told them where we wanted to be with price and they made it happen! Thomas got us the best rate and was very friendly. It did take a really long time to get everything done. We do understand it takes a while to get everything in line but we were there for what seemed like forever. I will say we were there after closing and never felt like they were in a hurry with us! We bought our Tucson from this dealership and we were not near as impressed with the sales team we dealt with then but we will defiantly send people Steven's way. Very happy with our choice! More
By far Mitch was most helpful in my purchase at Tysinger. I would recommend him to anyone looking to buy an automobile because I feel like he was honest about the automobile and that's hard to find. What iss I would recommend him to anyone looking to buy an automobile because I feel like he was honest about the automobile and that's hard to find. What issues I did have he took care of. So if you are looking an automobile at Tysinger Mitch Sears is the salemans you need to talk to. More
Peter was a joy to work with. He went above and beyond my expectations, and made every effort to ensure I got the car that suits my needs/wants. I truly felt like I was #1 and would not have changed a thing expectations, and made every effort to ensure I got the car that suits my needs/wants. I truly felt like I was #1 and would not have changed a thing about my experience. I definitely recommend Tysinger Hyundai and Peter to everyone I know who is looking to get a vehicle. More
My experience with both Mitch Sears an Matt Davis was stellar to say the least. I look forward to a long and prosperous relationship with the two of these gentleman as long as I own the vehicle that we p stellar to say the least. I look forward to a long and prosperous relationship with the two of these gentleman as long as I own the vehicle that we purchased from them. I have purchased a vehicle from Matt Davis in the past, and it was a pleasurable as it was this time. Save yourself the inconvenience and heartache and just go to Tysinger as it will surely be worth it. I will definitely be a Tysinger customer as long as I am bale to do so. Thank you Mr. Davis and Mr Sears. WORD !!!!!!!!!!!! More
I found a car online I really liked and contacted Tysinger for more information. Peter Domaino was the salesperson I dealt with. Peter went above and beyond my expectations, especially considering th Tysinger for more information. Peter Domaino was the salesperson I dealt with. Peter went above and beyond my expectations, especially considering this to be an online contact. I live in Tennessee but distance didn't matter to the Tysinger team. Peter answered any questions I had, represented the car accurately, and had the financing ready for my visit. He met me at the airport in the car and had almost everything ready to sign when we got back to the dealership. Thomas Duckwall, the finance manager, was friendly, knowledgeable, and efficient. I could not ask for a better or more stress-free buying experience. The Tysinger Auto complex is extremely clean and well kept. Everyone I met that day seemed genuinely happy to be there. Based on my experience, I would recommend Tysinger. More
On November 16, 2013, my vehicle was serviced at Tysinger On November 16, 2013, my vehicle was serviced at Tysinger Motors for a maintenance oil change. After two hours I was told my vehicle was ready and On November 16, 2013, my vehicle was serviced at Tysinger Motors for a maintenance oil change. After two hours I was told my vehicle was ready and I proceeded to return home. Within one mile I observed heavy smoke from my engine. I immediately turn the engine off and found a large amount of oil in my drive-way and inside the garage. Filled with anxiety and disappointment, I contacted the Service Manager, Crystal Dunn, to discuss what occurred. I visited Tysinger because of its reputation for high quality service and assurance that something as simple as an oil change could be performed without incident. My day was filled with anxiety and now reservations because the service was not performed properly on a vehicle that I trusted and now having to feel unsure of the extended damages incurred to the vehicle in the future as a result of the negligence of Tysinger Motors. Tysinger Motors failed to properly install the oil plug after the oil change which affected the oil level in addition to the oil pressure of the vehicle. Oil drop in oil pressure, may in turn have an adverse effect on lubrication elsewhere in the engine (such as the camshaft and upper valve train, especially in overhead cam engines. An oil change seems like a pretty simple procedure, at least as far as automotive maintenance is concerned. Furthermore, the long term affect of this incident is unknown at this time and could result in additional distress and financial burden. Compensation for my inconvience, Tysinger changed the oil and offered me 15% discount on the next service. This 15% discount is offered to any customer by simply going on Tysinger’s website and printing the coupon. I am very disappointed with my experience. More
This is my second vehicle purchase from Tysinger. My first was in 2001 and twelve years later, I’m back (still driving my ’01 that I purchased from them). This time my sales advisor was Steven Foreman. first was in 2001 and twelve years later, I’m back (still driving my ’01 that I purchased from them). This time my sales advisor was Steven Foreman. My first encounter with Steven was over the phone after an internet inquiry. I wasn’t able to go into the dealership right away, but Steven stayed in touch with me following-up. His accent was charming and he was polite, attentive and well informed. He listened to my wish list of must-haves and wants for a car. He worked with Jonathan Hunt (sales manager), who was straightforward, charismatic with excellent people skills. Jonathan and Steven were a dynamic team and went beyond measure to ensuring I was happy. Tysinger is a very welcoming environment. Everyone was very friendly with warm smiling faces. When it comes time to buy again, Tysinger will be the place I purchase! More