Classic Hampton Auto Mall
Hampton, VA
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Customer Service Oriented My whole experience with Tysinger was great and worth the drive from Virginia Beach. The pricing was great but even more important was the sales team My whole experience with Tysinger was great and worth the drive from Virginia Beach. The pricing was great but even more important was the sales team focus on customer service. Never did I feel like I was being pressured by the team. I asked for more time to think through the offer and they obliged without the hint of annoyance. Instead they were accommodating and offered an overnight test-drive if I needed it. The team shows full respect for the customers time. Joe offered the option of completing paperwork the next day with less of a wait which was great. When their own finance staff was backed up Minu walked me across the parking lot to see Keita at Mercedes Benz who completed my finance paperwork. While not working with Demetrius he was a big help too when I needed to get the loan company's address for insurance information. Minu made sure the delivery experience was great and answered all questions and showed the basics before I left the lot. Overall the team is very open and is a great example of staff working together as a team to provide superb customer service. Without a doubt I happily recommend Tysinger Hyundai. More
Very pleasant experience! I just carried my 2017 Hyundai Ioniq in for the first service. The only thing wrong with the car was that the button on the mirror to access informat I just carried my 2017 Hyundai Ioniq in for the first service. The only thing wrong with the car was that the button on the mirror to access information was extremely difficult to engage. The first visit they changed the oil, rotated the tires and checked the car over. Mark Stephens, the service manager, informed me that they would have to replace the mirror which contained the information buttons and he would order one. Two days later the mirror came in and I had it installed today. Everything works fine, and Frank (mechanic) took the time to show me how to get into the car should the battery in the Key FOB die. I was most impressed with Mark Stephens. He has a great attitude and made the service experience most pleasurable. I thank him for his attentiveness and willingness to get the mirror problem resolved in a most efficient and most timely manner! More
Excellent Experience. Karone Johnson was great to work with. I got the car for a great price, the dealership was super helpful. Everyone went out of their way to be helpf Karone Johnson was great to work with. I got the car for a great price, the dealership was super helpful. Everyone went out of their way to be helpful but not pushy. I would definitely recommend to someone looking for a new car! More
The real deal I went to Tysinger with one car in mind. He showed me the car and I fell in love with it. I’m so happy and pleased with the decision to buy from Tysin I went to Tysinger with one car in mind. He showed me the car and I fell in love with it. I’m so happy and pleased with the decision to buy from Tysinger. Mr. Towe was easy to conduct busy with and professional the entire time. He made buying a car super easy and enjoyable. He has gained a customer for life and I would recommend anyone who is looking into buying a car to go to Tysinger and request Mr. Towe! More
Great Experience for my first purchase Corey and Mrs. Farmer were great guiding me through this experience of purchasing my new 2018 Sonata! I did my research on the car and dealership and Corey and Mrs. Farmer were great guiding me through this experience of purchasing my new 2018 Sonata! I did my research on the car and dealership and the tysinger team. Everything was professional and exciting. More
Good Demetrius was very personable and very fun to work with. Lloyd Francis knew his stuff when it came to the cars very helpful overall good work. Demetrius was very personable and very fun to work with. Lloyd Francis knew his stuff when it came to the cars very helpful overall good work. More
Awesome Tysinger Hyundai is a great place to buy! Best customer service and sales team in Hampton Roads! You will not be disappointed! Thank You to the entire Tysinger Hyundai is a great place to buy! Best customer service and sales team in Hampton Roads! You will not be disappointed! Thank You to the entire team! More
Customer satisfaction Chase helped me trade in two vehicles towards the purchase of a new one. I found him to be courteous and his knowledge of the product convinced me I Chase helped me trade in two vehicles towards the purchase of a new one. I found him to be courteous and his knowledge of the product convinced me I was making the right choice. I look forward to working with him in the future. More
Best experience so far Loved our experience at Tysinger! Drew, our salesman was exceptional and fun to work with. The staff made us feel like family and we will definitely u Loved our experience at Tysinger! Drew, our salesman was exceptional and fun to work with. The staff made us feel like family and we will definitely use Tysinger for all our vehicle needs in the future. P.S. LOVE my new Tuscon!!! More
2nd time around I purchased a used Hyudai Tucson from Tysinger 4 years ago, and I loved it so much that I traded it in for another new 2017 model. It drives like a dr I purchased a used Hyudai Tucson from Tysinger 4 years ago, and I loved it so much that I traded it in for another new 2017 model. It drives like a dream, and they've made some streamline and space improvements. The sales (Karone) and finance (Demetrius) staff were courteous and professional. I bought the prepaid maintenance even though you can drive a Hyundai 100K miles with no worries. Now I never have to worry about oil changes, inspections, tire rotations or a car wash. That adds peace of mind for people who rack up a lot of mileage. We got an incredibly sweet follow up note from Karone as well. Also, kudos to Tysinger for a diverse and inclusive staff. It makes a difference. When it's time to trade in our second car, I'll be heading back up to Tysinger. More