Classic Hampton Auto Mall

World-Class Customer Service We've purchased several Hyundais from Mitch Sears and Tysinger, however my wife's Santa Fe was purchased at another dealership and we always took it t We've purchased several Hyundais from Mitch Sears and Tysinger, however my wife's Santa Fe was purchased at another dealership and we always took it there for service. Mitch convinced us to bring it to Tysinger for our next regular maintenance, which happened to be the morning before we left for a road trip to Boston. I thought we'd just get an oil change and "trip check" and be on our way. Fortunately, their team discovered a very worn lower ball joint - something that was missed at the "other" dealership when they had it for an oil change and state inspection. I'm convinced the technicians at Tysinger prevented what could have been a very bad experience for our family on this thousand mile round trip. Jon Wallace, the service advisor, quickly made sure they had the part and had the Santa Fe ready within a few hours. We were able to leave on time, travel with peace of mind, and most importantly, returned home safely. Thank you Tysinger! - Mark & Patty Salisbury More

Good people selling a good car at a good price and thats it Title says it all, overall very good experience. Feel that both parties benefited in the transaction. Would recommend them to friends, family, cowork Title says it all, overall very good experience. Feel that both parties benefited in the transaction. Would recommend them to friends, family, coworkers and associates. Edit Monday Sept 1st 2014: Now I have to change this review. Once sale was done, it seemed like no one really cared about what happened after. The original sale happened on August 11th and my bank still does not have the payoff check for my trade in due to Tysinger not telling me that the bank issuing the new loan did not have all of the paperwork they needed. It has taken 2 phone calls and 1 physical visit spread over 1 1/2 weeks for this issue to start to get resolved but I still do not have the tracking number from the payoff check being mailed off that was promised to me this past Friday so I have doubts whether or not it got sent off. This means that not only will i have to visit Mike again on Tuesday as that is the only way that I can make them take care of the business I paid them for but I will also have to make the payment on my old car to avoid damage to my credit. Still stand behind my original statement of it being a good deal but now I wish I would have gone somewhere else because things started to go downhill once I signed the contract. More

Mr. Foreman I had the pleasure to deal with Melissa Gray when I purchased my car. I could feel her honesty and trust over the phone. We never met because I found I had the pleasure to deal with Melissa Gray when I purchased my car. I could feel her honesty and trust over the phone. We never met because I found the car online and we're some 2 hours away. I felt very comfortable dealing with her via phone. She described the car to me as she was test driving it for me. When I seen the car I was impressed at how accurate she was. Class act all the way and I would definitely refer Ms. Gray to my coworkers and friends. Thanks Melissa for putting up with me. Lol More

Purchasing a new Mercedes Received a call from Khaled Abi-Saab reference an online inquiry to purchase a new Mercedes. I send Khaled an email on exactly what I wanted trade an Received a call from Khaled Abi-Saab reference an online inquiry to purchase a new Mercedes. I send Khaled an email on exactly what I wanted trade and what new vehicle I wanted. When I went to the dealership I was greeted by a professional salesman interested I giving me the deal I wanted. I would remind Khaled to anyone interested in buying a new Mercedes. Great experience. More

First time buyer, great experience Received a referral from a long time friend to go see Mitch, and it was well worth it. He talked to me and understood that I had a set budget and what Received a referral from a long time friend to go see Mitch, and it was well worth it. He talked to me and understood that I had a set budget and what was important to me in a new vehicle. He definitely pointed me in the right direction and made sure it was well in my budget. Very personable and treated me like I was a long time friend and made sure that any question's I had were answered, and very patient with me. Great guy, great car, I definitely will send anyone I know looking for a new car to see him. More

Chai Douanglee made it Happen ! Wonderful job by Chai Douanglee ....... The follow up in every step , the helpfulness and degree of a " true professional " needs to be noted ! My w Wonderful job by Chai Douanglee ....... The follow up in every step , the helpfulness and degree of a " true professional " needs to be noted ! My wife luv's her new used Mini Roadster ! More

Bad Streak of Luck Turned Good My wife had been in an accident and our car totaled. Mitch Sears found us the perfect replacement in a timely and respectful manner. He walked with My wife had been in an accident and our car totaled. Mitch Sears found us the perfect replacement in a timely and respectful manner. He walked with us on the lot, helped us track down the car my wife wanted, and made the car buying process a breeze. If you are in Hampton Roads and need a new car, go to Tysinger and ask for Mitch Sears. More

First Purchase in Eight Years! Great experience and Mr. Upton truly went above and beyond in his customer service. I will definitely be recommending him to my associates and family Great experience and Mr. Upton truly went above and beyond in his customer service. I will definitely be recommending him to my associates and family More

!00% Satisfied!!! Barry Gary is a perfect example of the type of employee that Tysinger Motor Company should strive to employ; he is outstanding. By far, my purchasing Barry Gary is a perfect example of the type of employee that Tysinger Motor Company should strive to employ; he is outstanding. By far, my purchasing experience with Tysinger has been the best I've ever had. I experienced no xx from anyone. I appreciated the integrity of your entire operation. It was truly a no-hassle purchase. I have and will continue to recommend Tysinger to friends, family and colleagues. More

Excellent New Car Experience at Tysinger's After doing my 'homework', reading consumer reviews and looking & comparing 2014 year cars, I felt comfortable with my choice to purchase a new 2014 H After doing my 'homework', reading consumer reviews and looking & comparing 2014 year cars, I felt comfortable with my choice to purchase a new 2014 Hundai Sonata. Reliability, precise engineering, standard & optional features, warranties, passenger comforts and interior & exterior quality were all factors used in establishing my selection. The next step was to select a Hundai dealer from whom to make my purchase. Based on my daughter's satisfactory experience with Tysinger involving her new 'Smart' car, I decided to give them a call. I went to their website to find a phone number and while I was waiting to be connected with a salesperson, I was reading a review of a lady who had bought her new Hundai from Mitch Sears - she commented regarding what a pleasant experience it was - and I thought "Wow! That sounds like a good place to buy a new car!" To my surprise, the salesperson answering said "Hello, this is Mitch Sears." I had the feeling I'd be in good hands - and I was. I explained to Mitch what I wanted, style, color and options and the approximate price I felt comfortable with. He agreed to look through the possible inventory to see if my selection was available and said he'd call right back. He called back in about a half-hour and had not only found the exact combination I'd asked for, he quoted an 'out-of-the-door' price that was significantly lower than I expected! We agreed on a sales price and a sales date (a couple of days later) and did an over-the-phone handshake to seal the deal. During the following days I called/emailed Mitch 2 or 3 times to ask if he could have done some small specific dealer-prep items I thought of and was always met with a 'no problem' response. On the sales day I finally met Mitch (by then we were already friends), essentially, handed over my check, got the car I wanted at the price I was very satisfied with and drove my new Venetian Red Hundai Sonata home!!I don't think there could have been anything Mitch could have done to make this new car buying experience any easier, less complicated, friendlier or more satisfying. There was no hassle or pressure - everyone involved in the sales process was friendly, efficient and courteous. This was truly the ultimate in car-buying experiences!!!! Based on my experiences I can unequivocally endorse car buying at Tysinger's and my new friend, Mitch Sears, as the ultimate salesperson. More