
Classic Hampton Auto Mall
Hampton, VA

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Sales Manager Incredibly positive buying experience + great quality inventory made buying a car at Tysinger an easy choice. I left totally satisfied with my used ca Incredibly positive buying experience + great quality inventory made buying a car at Tysinger an easy choice. I left totally satisfied with my used car purchase. More
Fantastic Experience! This was the best car buying experience I have ever had...the Audi team was professional, knowledgable, caring and kept us laughing. The team was focu This was the best car buying experience I have ever had...the Audi team was professional, knowledgable, caring and kept us laughing. The team was focused in educating us as customers and making sure this was the best choice for us. There was no pressure at all! The follow-up from everyone has been exceptional. Ace, Mike & Ernie make a great team...LaDonna is the best service manager possible. I am proud to be a Tysinger customer! More
Horrible Customer Service! Highly unprofessional team....And when I complained to the service manager, La Donna Staton about the service I had received, she laughed about it thr Highly unprofessional team....And when I complained to the service manager, La Donna Staton about the service I had received, she laughed about it throughout. She also spoke over me as I tried to explain the problem, and when I informed her of her rude behavior, she denied it repeatedly, and informed me that her staff has impeccable customer service skills. However, she did admit the receptionist who ate her plate lunch at the counter while checking me out, was indeed out of line. When I asked her to give me the name of the Hyundai Adviser I left my car with, she never told me his name, so I had to go to the website to locate that information. I was quoted a 2 hour wait, but the service went over that by 1-1/2 hours. Jeff never came to the lounge for periodic updates on the service, and later when he saw how upset I was at having to wait for my car that long, he lied that he'd tried to call me. There is no record of a call on my phone, and why would he call when I was seated in the lounge? It was a horrible experience that I hope no one has to endure. More
2012 Mercedes Benz E350 Purchase Experience My vehicle purchase experience was great for the following reasons: (1) My sales consultant wasn't pushy or aggressive, but patient. 2) When we were r My vehicle purchase experience was great for the following reasons: (1) My sales consultant wasn't pushy or aggressive, but patient. 2) When we were ready for our test drive, he was quite knowledgeable about the features of the vehicle. (3) He didn't overwhelm us with information about the car but instead, he pointed out features that coincided with the features used during the test drive. (4) When we made the decision to purchase the vehicle, he introduced me to the Finance Mgr, and while the paperwork was being processed, he sat in the lobby with me and we conversed about a variety of interesting topics. Once the paperwork was complete, he escorted me to my vehicle and pointed out several other features that would be beneficial to us. In addition, he took me to the Servicing Dept to meet the Green Team rep followed by an appointment for exterior / interior treatments. Lastly - my sales consultant took the time to help us understand the difference between Certified Pre-Owned Mercedes Benz's and those that are not. More
They will do all they can for their customers Thanks for your business. I came in to do a trade in and My salesman James Barge took care of my needs, I was approved for a brand new car. I highly r Thanks for your business. I came in to do a trade in and My salesman James Barge took care of my needs, I was approved for a brand new car. I highly recommend Tysinger Dealership to family and friends. More
New car Excellent service. Very cooperative staff and very attentive to my needs. Tysingers is the best place to purchase a car. Allen staub sales was excepti Excellent service. Very cooperative staff and very attentive to my needs. Tysingers is the best place to purchase a car. Allen staub sales was exceptional to deal with. More
Purchase experience MB GL with Khaled I can't say enough positives about working with Khaled. He was patient and never the least bit pushy- in fact I would say he was one of the few NO-pr I can't say enough positives about working with Khaled. He was patient and never the least bit pushy- in fact I would say he was one of the few NO-pressure sales people I've ever worked with. As important- he helped me get the price I needed on my trade in and on the GL we wanted. My thanks to Khaled and for those looking for a mercedes, you need to call Khaled! I will also add that the manager Keith was great to work with as well. More
Top shelf experience! Buying a car can be troublesome or even painful, but buying from Tysinger was an amazing experience. I had the whole family with me, and we felt like Buying a car can be troublesome or even painful, but buying from Tysinger was an amazing experience. I had the whole family with me, and we felt like we were the reason they were in business- not an inconvenience to their dealership. I felt I was personally catered to in the whole process from selecting the vehicle of my choice (which I'd been looking for), to the trade-in of my wife's car, to the final delivery and financing. Painless and pleasant all the way through- the way car buying should be! More
Awesome Experience! This has been the best dealership I have ever been to. The customer service was outstanding. Every employee in the dealership were so kind, made me This has been the best dealership I have ever been to. The customer service was outstanding. Every employee in the dealership were so kind, made me feel at home. Went out of their way to make sure I was being taken care of. More
Best Car Salesperson Melissa was great, this was the first time I ever had to purchase a vehicle and she made the experience extremely easy. She explained everything from Melissa was great, this was the first time I ever had to purchase a vehicle and she made the experience extremely easy. She explained everything from beginning to end and was honest and straight forward the whole time. I had visited a rival company before coming to her and comparing the two would do injustice to Melissa. She was so much better than the other dealership and I knew leaving that I had received a great deal. She took care of everything not only during the sale but also after the sale when I had a few minor things that needed to be addressed. I will definitely come back to see her in the future and will recommend anyone I know to her if they are looking for a vehicle. More