Classic Hampton Auto Mall

Great Buying experience. Let me start off by saying my salesman James Barge is such a valuable asset to Tysinger Motors. I sent an email on Thanksgiving day inquiring about a Let me start off by saying my salesman James Barge is such a valuable asset to Tysinger Motors. I sent an email on Thanksgiving day inquiring about a 2103 Ram 1500 and received an email and a call from James the following morning. James was a true professional and a gentleman that said he was going to earn my business. Well, that he did. Within 3 hours we was in the car heading to Hampton Va. from Baltimore. James was not pushy giving us plenty of time to look the vehicle over and answered every question we had about the truck. Our experience at Tysinger was a very good one and would not hesitate to make the drive again to purchase another vehicle from James Barge. Thank you for such a good buying experience. John Vinyard More

Fantastic Dealership For Military Families On A Budget! Let me start off by saying that if you want an easy car buying experience with no gimmicks, Mitch Sears is the go to guy. I went into the dealership t Let me start off by saying that if you want an easy car buying experience with no gimmicks, Mitch Sears is the go to guy. I went into the dealership this past Friday (11/21/2014) with a very long list and a short amount of time to get it all done. With that being said I was extremely stressed out and Mr. Sears could clearly tell that I was but he didn't let me feel like that for long. Instead he got right to work on my list and within the first five minutes of sitting down in his office, he found the car I wanted. It has everything that I needed and then some, on top of that it was under my budget! The topper though was not only was Mr. Sears quick and efficient at his job but so was the rest of the Tysinger team! And for that I will be coming back to this dealership when I'm ready to trade up my car. More

Great service Had an issue with a tire, but everything was fixed with patience and explanation from the team (I am not American) and good conditions. Recommend Tysi Had an issue with a tire, but everything was fixed with patience and explanation from the team (I am not American) and good conditions. Recommend Tysinger! More

100000 mile check up First, let me say that Brett of the gold team is fantastic. He always goes beyond the call of duty. The best service adviser I have ever dealt with. First, let me say that Brett of the gold team is fantastic. He always goes beyond the call of duty. The best service adviser I have ever dealt with. You service is not cheap, but it is worth it. I'll keep coming back More

Great Team! The Tysinger team is what keeps my husband and I coming back for vehicles and service. Alan Staub was my salesperson and he was great. He was know The Tysinger team is what keeps my husband and I coming back for vehicles and service. Alan Staub was my salesperson and he was great. He was knowledgeable and very helpful, but not pushy. I left the dealership in my new Hyundai Santa Fe. Thanks Tysinger team-keep up the good work. More

Great Service I first started going to Tysinger for service. The place is so great that when I wanted a new car, I didn't look anywhere else. Loved the service. I first started going to Tysinger for service. The place is so great that when I wanted a new car, I didn't look anywhere else. Loved the service. More

Finance Man of the Year Thomas Duckwall was extremely helpful through my purchase! He pulled out all the stops and made it happen!!!! Ozzy was very personable. I recommend th Thomas Duckwall was extremely helpful through my purchase! He pulled out all the stops and made it happen!!!! Ozzy was very personable. I recommend this dealership for used cars. More

I won't go anywhere else I have purchased 3 vehicles from tysinger our salesperson Keith, was friendly and helpful and our finance guy Mike made magic happen. Great dealership I have purchased 3 vehicles from tysinger our salesperson Keith, was friendly and helpful and our finance guy Mike made magic happen. Great dealership I will never go anywhere else! More

Couldn't imagine a better experience! Just bought my 1st Mercedes & looked at every luxury brand out there for the past 2 months. What brought me back to Tysinger Mercedes-Benz was how I w Just bought my 1st Mercedes & looked at every luxury brand out there for the past 2 months. What brought me back to Tysinger Mercedes-Benz was how I was treated from the moment I stepped out of my car that I was looking to trade. Khaled was waiting for me on the sidewalk & had a selling style that I appreciated. He was professional, listened to my needs to fit me in the proper vehicle & worked with my budget. He never tried to get me in something outside of what I could spend, nor pushed the leasing option on me in order to get a "lower payment" like many others try to do. I was clear that I would be trading & buying....he heard that the 1st time. I was taken on a brief tour to see the service dept & be introduced to the team. It's a beautiful building & received a warm welcome. We ended in the sales waiting area where I was not only offered a snack & beverage, but was introduced to the Sales Mgr, Brian & the GM, Keith. They were all so genuine & made me feel a part of their family. I fell in love w/ the ML350 on a test drive. All incentives were put on the table & was told how I could get the best price. I was offered a very fair trade on my vehicle that I was thrilled with. There was no haggling on the new purchase. I did my homework & knew what a great price would be, so pleasantly surprised when that was offered. Everything was put into writing & there were no surprises. I left the dealership & the vehicle I wanted sold a couple hours later. I did not put down a deposit. I was called immediately & made aware of this. The management team then went to work offering me other options for immediate delivery. They found the exact SUV I wanted in color & options to my surprise the next business day. This time I put a deposit down! I was called when it came off the truck & took delivery on it a few days ago. My salesperson was out on a family emergency & this team truly works as one. Khaled was on the phone with me several times as he headed out of town. I took delivery with Dhruv. You never would have even guessed that he wasn't the person receiving the sales commission. This team is just amazing! He stepped in with a can-do attitude & treated us like gold. He even entertained our daughter & treated her like a Princess when we had to take care of paperwork/financing. 1st class operation! Miles handled our financing & it was a seamless process. Like everyone, a pleasure to work with. No surprises & so many options were presented. Being a business owner & a salesperson, I do want to take a minute to recognize the leadership of this organization. I did not meet M. Tysinger but did interact a lot w/ the GM, Keith. A well run organization is the result of great leadership & it was clear from the beginning that this was a well led team. I will only buy my cars from Tysinger & will refer everyone I know looking for a vehicle. Thank you for a wonderful experience & for making it possible for me to get this beautiful ML! More

buying new car Recently bought my second SUV from Tysinger. The staff are first-rate, caring professionals. I am so impressed with the customer service experience th Recently bought my second SUV from Tysinger. The staff are first-rate, caring professionals. I am so impressed with the customer service experience that's given from sales to service, I plan on purchasing all my future vehicles from Tysinger. If I had to sum up my experience in one sentence it would be "It doesn't get any better than this!" Thanks, Kevin P More