Classic Hampton Auto Mall

Easy One stop shopping Tysinger has an automobile class selection like no other dealership in the area. The staff at this dealership are professional and seemingly a team t Tysinger has an automobile class selection like no other dealership in the area. The staff at this dealership are professional and seemingly a team that works well together. I believe they will do whatever it takes to have a satisfied customer. There are no pressure sales or salesman trying to back you into a corner, leaving one with a great shopping experience. More

Quick and Easy My experience with Mr. Gary was nothing less than awesome. He made the process quick and painless. I'd recommend him to anyone, even friends and famil My experience with Mr. Gary was nothing less than awesome. He made the process quick and painless. I'd recommend him to anyone, even friends and family. More

Wasn't "The best or nothing" Shame on me for not discovering “DealerRater” prior to my purchase in April 2015. Nevertheless, I have my dream car and Tysinger's poor customer se Shame on me for not discovering “DealerRater” prior to my purchase in April 2015. Nevertheless, I have my dream car and Tysinger's poor customer service will not overshadow my joy! I have purposely left out specific details of my dispute in order to stay focused on their poor customer support after the purchase. There was a breakdown in Tysinger's process which began at my delivery and still has not been resolved after 45 days. My salesman apologized several times, but nothing has changed ...but the calendar! My one and only experience with the dealership's management was a jolt to my 30+ years of sociology studies and human resource background. Whether incompetent or willfully ignorant, these people could easily be accused of stereotypical “profiling.” I believe I was given the service they thought I deserved. The service I was given would not be acceptable for them of their family members. In the future, I will definitely consider this type of website as a tool or guide in my purchase. It is clear that some of the Hampton location salesmen (K. Johnson, Sears, Gary) names are regulars and repeats as they are highly praised by their customers. In all fairness, I have not found any (positive or negative) reviews on my salesman. My false expectations and assumptions about making purchases from a Fortune 500 Company have turned this into a real learning experience. I've spoken with several polite and courteous Mercedes corporate staff members; seeking their assistance in resolving these matters, to no avail. Their sincere loyalty to their employer and brand is evident. They did not trivialize my issues. Unfortunately, Mercedes has limited control over individual dealerships. As far as my next Mercedes, I will have to drop the top on my beautiful white SLK 250 and drive to a different dealership. I shared my experience with my neighbors and they chose to make their purchase in Virginia Beach (which also belongs to the Tysinger Group). Of course, my meager payments to the Tysinger Group will not be missed . However, I will feel better knowing the income for which I wore my combat boots for 21+ years will not be credited to people who don't even live up to their own corporation's standard. More

The day I fell in love with smart cars! Karone Johnson! I can't thank this man enough! Out of all the dealerships we visited Tysinger is by far the best! Karone took all the stress away and Karone Johnson! I can't thank this man enough! Out of all the dealerships we visited Tysinger is by far the best! Karone took all the stress away and handled everything perfectly. He was honest and strait forward about everything. Buying a car isn't an easy process and can be very stressful but Karone took us in and made us feel at home the entire time. We were able to do each step at our own pace and all of our questions were answered. The staff here have the best work ethic! Everyone was super professional and took care of everything we needed. While we were there the staff always offered snacks, tea coffee and water to make us feel comfortable, it was overall an amazing experience. I personally will be a customer for life and even received a call a few days after purchasing my car from Karone to check up on the vehicle! I've been telling everyone about Tysinger! I absolutely love my art car and would do it all over again! Thank you a million times Karone Johnson, your the best!!! More

An easy car buying experience Karone Johnson was a joy to work with. He made the experience very easy with no pressure and I left with a great deal on my car. Karone Johnson was a joy to work with. He made the experience very easy with no pressure and I left with a great deal on my car. More

Barry to The Rescue I was very pleased with Mr. Gary's professionalism, patience, and most importantly, his knowledge of the process and product. My need for a new car w I was very pleased with Mr. Gary's professionalism, patience, and most importantly, his knowledge of the process and product. My need for a new car was quite unexpected so I hadn't given much thought to my ability to finance one and at what rate. Mr. Gary was very reassuring. He proceeded with my best interest in mind and I left with a beautiful automobile, a terrific rate, and a huge smile on my face. Kudos to Karone, Bobby W., and Mike B. for their help along the way. More

Very Good Experience We had a great experience with the purchase of our new vehicle. Our sales person Mr.Barry Gary was really helpful in getting us the car we wanted and We had a great experience with the purchase of our new vehicle. Our sales person Mr.Barry Gary was really helpful in getting us the car we wanted and within our price range. He was friendly and easy to communicate with, no pressure about anything. I would strongly recommend his service any visiting customer. More

An absolute pleasure I just purchased my car at Tysinger last week! The entire process was very smooth and efficient. Karone Johnson was a delight to work with. He was mos I just purchased my car at Tysinger last week! The entire process was very smooth and efficient. Karone Johnson was a delight to work with. He was most helpful from beginning to end and attended to all our needs. The dealership gave us the deal we were looking for and worked with us without any pressure tactics frequently employed by countless other dealerships. I would come back to Tysinger for the rare car shopping experience they provide. More

Thank You for Your Excellent Customer Service, Karone! I was not prepared to have to finance a car. The Brand Specialist, Karone Johnson, was very friendly and engaging, making the decision and process ver I was not prepared to have to finance a car. The Brand Specialist, Karone Johnson, was very friendly and engaging, making the decision and process very positive. He very professional and engaging and assisted me with choosing an affordable, new vehicle. I was very pleased with my purchase and the excellent customer service I received. More

Outstanding service and customer relationtionship. Happened to be riding around in the rain on a Sunday afternoon, no salesman to pressure you!! I spotted the car of my dreams, took down the informatio Happened to be riding around in the rain on a Sunday afternoon, no salesman to pressure you!! I spotted the car of my dreams, took down the information and began calling the numbers to the Dealership and leaving messages for anyone I could get. The next morning at a very early hour I recieved a call from the most well spoken, curtious gentleman who identified himself as Mitch Sears and from there it went like a DREAM. Mr. Sears asked me for a credit card Number for a deposit because there were several other poeple intrested in the vehicle(may sound like a sales tactic) but I had no doubt he was telling me true. Mr. Sears must have arrived early to get any leads and good for me he did. By 2:00 p.m. that afternoon the car was mine, we had already arranged for financing through LFCU but he put us with Tysinger Finance Officers and they did even better. I have never been more trilled with the service I recieved from purchasing a vehicle. I have lived on the Peninsula my entire life and the Tysinger Family and their reputation are top drawer!! Second to none. Will come back over and over. LOVE MY NEW CAR More