Classic Hampton Auto Mall

Horrible experience after purchasing our vehicle Initial we had a great experience with Tysinger. Our salesman was helpful and the staff was quick and courteous. However, after signing on the dotte Initial we had a great experience with Tysinger. Our salesman was helpful and the staff was quick and courteous. However, after signing on the dotted line the difficulties have been unlimited. We have been mislead, misinformed and straight lied to on multiple occasions. Currently they are holding almost $600 of our money ransom because their financial person filled out our paperwork wrong and as a result we have had to make an additional car payment on a supposedly paid off car. We have also had to make multiple trips from Williamsburg to attempt to rectify the situation. Completely unacceptable business practices and I will never be returning to this establishment. More

Enjoyable no-pressure car buying experience I recently bought a new truck from the certified pre-owned department at Tysinger. I had sent an interest form in online and within about 30 minutes t I recently bought a new truck from the certified pre-owned department at Tysinger. I had sent an interest form in online and within about 30 minutes the salesman Karone called me to set up a time for me to come look at the truck. When I got there he was very respectful and worked with me for about two and half hours while I tried to decide whether I wanted the vehicle or not. I had been searching for quite some time before I found this truck at Tysinger and I had dealt with several other dealerships and salesman and I did not have any good experiences. At Tysinger with Karone it was a great experience. He did not pressure me at all to purchase the vehicle he told me everything he knew about it then left it up to me to decide. Also I asked him several questions about the truck and the very few he did not know the answer to he researched for me and found an answer instead of just making something up. I have a degree in mechanical engineering so I had a good idea about the mechanical status of this truck and would know if he was making something up like so many other salesman at other dealerships had done before. Instead he told me what he did and did not know and found the honest answers to everything I asked. It was nice to see that he was putting in the effort and giving me honest answers. There were a few minor stains in the seats that I told I had a problem with and he placed sticky notes where they were and had the detailing shop get them out. He was also a very social-able guy and could relate to my hesitations on certain things about the purchase because of our closeness in age. A few days later he followed up with me checking on the truck also. Overall a great buying experience and a great salesman Tysinger is very lucky to have. More

Great dealership! The staff tried to do what made it easier for me, and always tried to make me feel comfortable. Was able to do all the DMV and insurance paperwork at The staff tried to do what made it easier for me, and always tried to make me feel comfortable. Was able to do all the DMV and insurance paperwork at the dealership to make it easy for me. More

No pressure Found a vehicle online that looked suitable to our needs. We met Mitch when we went to look at the car and he simply educated my wife and I about the Found a vehicle online that looked suitable to our needs. We met Mitch when we went to look at the car and he simply educated my wife and I about the features of the car. Having come from a high pressure dealership just a few hours before, it was a very relaxed, stress free time at Tysinger. We were able to interact with Mitch on an almost friend basis, while maintaining professionalism and that took the stress out of the equation. We were also able to take the car to our mechanic, which is a big selling point to me, especially for a used vehicle. I very highly recommend both Tysinger and Mitch Sears for your car shopping needs. More

I got a car I love! Mr. Johnson delivered everything he said he would. I'm very pleased with my purchase would recommend family and friends to Karone because I know they Mr. Johnson delivered everything he said he would. I'm very pleased with my purchase would recommend family and friends to Karone because I know they would get a car they absolutely love. More

best auto purchase experience yet Karone did exactly what I asked him to do and made the experience very pleasant. He is friendly, helpful, and easy to work with. He follows up after Karone did exactly what I asked him to do and made the experience very pleasant. He is friendly, helpful, and easy to work with. He follows up after the sale to make sure his customers are satisfied. He goes the extra mile. All car buying experiences should be this easy & fun! More

great experience My salesperson was very friendly and knowledgeable. He's took great care of me and made sure I left with the car I wanted at the price I needed. My salesperson was very friendly and knowledgeable. He's took great care of me and made sure I left with the car I wanted at the price I needed. More

The Old Shoe Yes, that's right, doing business with Tysinger is like the old shoe--always a pleasure to wear because of its comfort, reliability, and no pressure. Yes, that's right, doing business with Tysinger is like the old shoe--always a pleasure to wear because of its comfort, reliability, and no pressure. All the people I have come in contact with there have always been willing to satisfy. Mr. Khaled Abi-Saab was most gracious during our phone conversations and our face to face meetings, and like the old shoe, our conversations were always comfortable and soothing, and best of all no pressure. The Tysinger group takes the "scary" out of buying an automobile and replaces it with genuine reassurance and--dare I say it--pleasure. Thank you all for your professional manner and courtesies. More

I had a good experience for the most part. i have had a pretty positive experience in purchasing my cars from Tysinger. I think the purchase of my third car means I must think the dealership is i have had a pretty positive experience in purchasing my cars from Tysinger. I think the purchase of my third car means I must think the dealership is pretty good. I enjoy the friendly atmosphere. I won't say I have encountered any minor problems over the years but nothing that would deter me from returning. More

Barry Gary IS the Best! Through AutoTrader we sold our car to Tysinger Auto Co. Barry Gary was the salesrep that handled this transaction. The AutoTrader quote was fair, but Through AutoTrader we sold our car to Tysinger Auto Co. Barry Gary was the salesrep that handled this transaction. The AutoTrader quote was fair, but Mr. Gary made sure everything was handled quickly, smoothly, and easily. The weather was bad after our car was evaluated. That delayed our bringing it in to sign documents and close the deal. Yet Mr. Gary was attentive to my wife's and my needs, keeping in touch and assuring us that we would still receive the full market value for our vehicle in spite of our delay. We have received our check and my wife and I are extremely happy. We are not in the market for another car just yet, but when we are ready to buy we will surely contact Barry Gary about one of the beautiful Hyundai Sonatas that he showed us. Thanks again, Mr. Gary! Anthony D. Antz More