Classic Hampton Auto Mall

Lack of professionalism I ordered a custom build Mercedes S-550 in early May. I was told that Tysinger had a delivery date for a new order of June 30. two weeks after the ord I ordered a custom build Mercedes S-550 in early May. I was told that Tysinger had a delivery date for a new order of June 30. two weeks after the order was input I called the salesman, Nathan Cummings and confirmed that the order was accepted by MB and that we had no problems with the order. Two weeks before the scheduled delivery date I call the "Finance Manager", Melissa Gary to request some financing options, she said i would hear back from her in an hour or so, I never heard from her again. I did not hear from the dealership until July 2, when I called to ask when I could pick up my car. The salesman said that he would have to check on it, because the order did not show a delivery date??? Not hearing back from the salesperson by the next day, I called the sales manager, Keith McCullers and left a message for a callback, nothing. That evening I received a call from the salesman informing me that my order had been canceled because a color I ordered would not be available until September! Mercedes updates their order stream daily with information about custom builds, my order was never accepted, obviously. I would not buy a car from the Tysinger Group if they were the only dealer in Virginia. More

Easy and satisfying experience. Mitch Sears was very helpful from the beginning. He was able to provide answers about a vehicle that was used and not a make that Tysinger sells. He Mitch Sears was very helpful from the beginning. He was able to provide answers about a vehicle that was used and not a make that Tysinger sells. He also worked to get us the best deal on the vehicle knowing that it would eventually belong to my daughter who would begin making payments once she finishes school. I would not hesitate to do business with any of the sales staff at Tysinger as all I met there seemed genuinely interested in providing us with the best service possible. More

Great experience I had a great experience and will be going back to Tysinger Hyundai in the future for my next cars. Mr. Francis was a great help and was very knowledg I had a great experience and will be going back to Tysinger Hyundai in the future for my next cars. Mr. Francis was a great help and was very knowledgeable about Hyundais. More

A Professional Experience at Tysinger Hyundai My experience with Tysinger Hyundai was outstanding. My salesperson, Lloyd Francis, was very knowledgeable. He was also very patient as I asked many, My experience with Tysinger Hyundai was outstanding. My salesperson, Lloyd Francis, was very knowledgeable. He was also very patient as I asked many, many questions before deciding to make a purchase. If you want a wonderful vehicle purchasing experience, choose Tysinger Hyundai! More

Good Customer Service Very good experience, Mr Lloyd Francis was very helpful. I feel very confident that Tysinger will take care of me and my purchase for years to come. I Very good experience, Mr Lloyd Francis was very helpful. I feel very confident that Tysinger will take care of me and my purchase for years to come. I will recommend Tysinger and Mr. Fransice service to my friends. More

Rough start great finish I will honestly say that at first we started off a tad rough but Karone and the rest of the team made the rest of my experience pleasurable. Thank Ty I will honestly say that at first we started off a tad rough but Karone and the rest of the team made the rest of my experience pleasurable. Thank Tysinger Hyundai for helping me all the way around. More

The Best He greeted us at our car door.He was polite and friendly. He was very informative and knowledgeable of the car we were interested in. We were very ple He greeted us at our car door.He was polite and friendly. He was very informative and knowledgeable of the car we were interested in. We were very pleased with our purchase and will return. More

Excellent overall experience!! good customer service, good with negotiation on prices. Mr. Barry made sure i found the right car by allowing me to test drive 3 different cars which good customer service, good with negotiation on prices. Mr. Barry made sure i found the right car by allowing me to test drive 3 different cars which helped with my choice. More

Fantastic customer service I worked with Logan Tysinger and he is the best salesman ever. Even though I am out of state, Logan bent over backwards to accommodate me with my int I worked with Logan Tysinger and he is the best salesman ever. Even though I am out of state, Logan bent over backwards to accommodate me with my internet purchase. I was qualified quickly and good to go. Great job Logan!!!!! More

Great experience! Outstanding experience with Sales Manager, Bobby Walters and Melissa Gary, Finance Manager! A real "Team" effort, including the General manager. Prof Outstanding experience with Sales Manager, Bobby Walters and Melissa Gary, Finance Manager! A real "Team" effort, including the General manager. Professionalism at every stage of the process. More