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Classic Hampton Auto Mall
Hampton, VA
1,430 Reviews
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August 10, 2015
Average Disappointed in the lack of coordination from sales staff with the service department. This was not up to the previous standards I've experienced in t Disappointed in the lack of coordination from sales staff with the service department. This was not up to the previous standards I've experienced in the past...2nd new car purchased in 2 years...not sure I'll go back there. More
by TRAVISINGRODI
Verified CustomerEmployees Worked With
Chris Hicks
August 09, 2015
A Thoroughly Pleasant Experience! It was a pleasure working with Mitch Sears, our salesman. He was thoroughly professional yet very personable, attentive to what we were looking for i It was a pleasure working with Mitch Sears, our salesman. He was thoroughly professional yet very personable, attentive to what we were looking for in a new car, and familiar with the product he was selling. He acted in our best interests and kept us informed throughout the car-buying process. At the same time he showed that he was extremely loyal to Tysinger and proud to be working there. This was the second new car we bought from Tysinger and Mitch, and it was because of the way we were treated by Mitch and the rest of the Tysinger staff the first time that we came back. More
by Eldred 5917
Employees Worked With
Mitch Sears
August 05, 2015
Great salesman I met with Mitch Sears. I wanted to sell my 2006 GMC Envoy. Mitch made sure I was kept informed through the whole process. I would definatelly recomme I met with Mitch Sears. I wanted to sell my 2006 GMC Envoy. Mitch made sure I was kept informed through the whole process. I would definatelly recommend this dealership AND Mitch Sears for being such a fine salesman! More
by Rdnkin33
Employees Worked With
Mitch Sears
August 03, 2015
So happy Right from the start, my car-buying experience was so relaxed and low-pressure. More importantly, Karone was great at really listening as I detailed Right from the start, my car-buying experience was so relaxed and low-pressure. More importantly, Karone was great at really listening as I detailed everything that I was looking for in a vehicle. The whole process actually took several days, giving me time to take home/test drive two different cars and to decide what worked best for me. In the end, Karone matched me up to the perfect CPO vehicle, which met everything on my wish list and at a price that was well within my budget. I could not be happier and so thankful to Karone for taking the time to work with me and give me great guidance throughout the process . You're the best! More
by Badevaney
Employees Worked With
Chris Reynolds, Paul Westcott, Larry Stevenson, Karone Johnson
July 31, 2015
over the top terrific Barry Gary was over the top! He was professional, attentive to my needs and wants in a vehicle, and knowledgable about vehicles in general! This was n Barry Gary was over the top! He was professional, attentive to my needs and wants in a vehicle, and knowledgable about vehicles in general! This was not my first dealership experience but it was by far the very best. At no point did I feel like I was buying from a "car salesman", it was more like I was buying from my dad. Barry made sure that I not only got a vehicle which would suit me and my life, but made sure I understood all the paperwork and vehicle's features. More
by Geneva
July 25, 2015
Great down to earth salesman Today we purchased a 2016 Hyundai Elantra. We actually started our buying experience with Tysinger Hyundai yesterday evening. We came in looking for Today we purchased a 2016 Hyundai Elantra. We actually started our buying experience with Tysinger Hyundai yesterday evening. We came in looking for a used car. Barry met us and addressed our needs and requests. He was friendly and not overbearing or pushy. After looking at a couple used cars Barry suggested we could get into a new car for the same price or cheaper than the used Hyundai's we were looking at. Barry was able to find us a vehicle that met our needs exactly. Barry and Chris Hicks was able to get the price to where we wanted to be and the word no was never in their vocabulary. Barry did not pressure us in any was to make the deal right there and then but allowed us to drive the car overnight. This morning when we returned Barry was ready to get to work. Again he was very friendly and made us feel welcome and comfortable. The entire buying process was wonderful. If the service department lives up to the same high standards of service as Barry Gary and Chris Hicks, Tysinger will be where our next new vehicle is purchased from. The only negative I can say is we paid $1.73 more per month than we wanted to but hey, we got a great deal from a great guy with a very good low term interest rate. More
by Troy&Cris
Employees Worked With
Chris Hicks
July 21, 2015
No dealing after final sale!! The car process was smooth. Tysinger was not willing to budge on the internet price of the car. We received $250 off for military but we had another c The car process was smooth. Tysinger was not willing to budge on the internet price of the car. We received $250 off for military but we had another certificate for another $100 off but Tysinger would only allow one discount. The car we purchase is 5 years old and we noticed stains on the seats inside the car and scratches on the outside of the car. We were told by Mitch Sears, our car sales person, that the car came as is since that is how the price is kept "so low". After asking a couple of times, Mitch did ask the manager about getting the seats cleaned as part of the sale. Once we got home, my husband sat in the back seat so that our daughter, who is learning to drive, could drive. My husband noticed that the car has red stains on the carpet in the back seat. The red stain also goes under the front passenger seat. We had not sat in the back seat. Mitch sat in the back seat. He must have seen the red carpet stains. Once Tysinger called us to schedule the cleaning of the backseat stains, I asked about getting the carpet cleaned as well. The person scheduling the service called Mitch to see if the carpets could be cleaned also. Mitch said "no" so I guess that I am left with red stains in the carpet. My advice, if you buy from this dealership, is to do a through exam of the inside as well as the outside. Be sure to sit in the front and in the back seats. You may or may not get what you request as part of the sale. More
by ABKG
Employees Worked With
Mitch Sears, Paul Westcott
July 20, 2015
More stars for the sales staff than the bottom line Recently had a ver pleasant experience at Tysinger. My wife and I were in the market for a pre owned vehicle which model quickly becoming a very desir Recently had a ver pleasant experience at Tysinger. My wife and I were in the market for a pre owned vehicle which model quickly becoming a very desirable vehicle in terms of bang for your buck. We worked with Barry Gary, and believe me-he gets all 5 stars. Hands down. But like most consumers these days, we needed the incentives (offered), the quality pre owned vehicle (also many available here), and the best pricing(that's where we lost the sale). This is a very nice dealership, and we were taken care of very well, but when it came time to work hard numbers, the sales manager would only come off 300$ from the advertised price. I absolutely understand that this is a business, and things have to bend- but if this team offered a huge deal on this particular vehicle for trade in, it equaled less in savings for the next purchaser. I do recommend this dealer, and will give them an honest second shot when the time comes, but-the same exact vehicle was priced around the corner(down to practically the exact same mileage) for 1700$ less. We just wanted to meet in the middle. The same night we ended up purchasing the same vehicle, 1 model year newer, with only 10k more miles, for the price we wanted to reach at Tysinger. Great dealership, just need to work on the bottom line. More
by Paddleguy
July 20, 2015
excited and impressed turned to let down to bait and switch Very disappointed with the way things went at the dealership. I was put into a vehicle being told financing was in place only to be told a week later Very disappointed with the way things went at the dealership. I was put into a vehicle being told financing was in place only to be told a week later they couldn't get financing for me. I was then told by Lifelock my credit had fallen almost 60pts due to my credit being shot gunned to 14 different banks. This is not a way to due business at all. Myaren't us to buy at Tysinger. Not any more. My salesman Karone Johnson was great and Chris was pleasurable. More
by KUCHINSKY0
Employees Worked With
Chris Reynolds, Larry Stevenson, Karone Johnson
July 15, 2015
Continuing Excellence Mitch Sears was super in his enthusiasm, knowledge and professionalism. His candor was refreshing and his advice valuable. He made the buying experi Mitch Sears was super in his enthusiasm, knowledge and professionalism. His candor was refreshing and his advice valuable. He made the buying experience enjoyable. The condition of the 2010 Santa Fe was remarkable. This was the fourth vehicle we have purchased at Tysinger (three Hyundais and a Smart Car) and we have appreciated the value of them all. The Service department has always been outstanding and we look forward to a continuing relationship. More
by PaulS
Employees Worked With
Mitch Sears
