Classic Hampton Auto Mall
Hampton, VA
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Beyond HAPPY! I had the best experience I've ever had when going to buy a car before! Michelle Morrisett went above and beyond to make sure I was happy and taken ca I had the best experience I've ever had when going to buy a car before! Michelle Morrisett went above and beyond to make sure I was happy and taken care of .She took her time with me. She searched around to help me find just what I was looking for and found it. She put me in a car that I'm in LOVE with! I'm THRILLED!!Then she brought the car to my home for me,as I have been recovering from surgery. She was very time efficient. She answered all of our questions and it if any time she couldn't she made sure to get the answers and promptly get back to us . She has continued to help us even after everything has been done and purchased by coming to my home and helping me set up the stereo with the Bluetooth as I am technically challenged,and did not have a clue how to do any of that. This was after hours once she was off work. That is what I call customer service at its best !!! I would absolutely refer Tysinger to anybody and definitely be giving Michelle's name !!! Thank you so much! I am 100% satisfied ! More
Amazing! They worked with me and my budget and got me in the car of my dreams! Would definitely recommend to anyone who wants a good car for a good deal with t They worked with me and my budget and got me in the car of my dreams! Would definitely recommend to anyone who wants a good car for a good deal with the bonus of great customer service. More
Tysinger's already had great reviews so I received the same. My original pone contact regarding a potential re-leasing of my Smart Car was with Wendy Stradford. After my explanation relative my inquiry she took My original pone contact regarding a potential re-leasing of my Smart Car was with Wendy Stradford. After my explanation relative my inquiry she took my contact info and scheduled a meeting time. Within minutes she had texted a photo of the info I had requested. When I arrived she was ready with all the info I needed in order to make a decision. I was pampered from the time I entered until the time I left, (asking if I would like something to drink or snack and noticed I was walking slowly and immediately found a comfortable seat for me). We discussed the inventory, pricing, etc. and was ready to expedite the negotiating then sales paperwork once my manager drove our car onto the lot. In the meantime she made sure I was comfortable and occupied, never leaving me unattended while discussing a little about herself, hobbies, etc. then asked me about mine. She was obviously a proud member of the Tysinger team and bragged about the ownership and leadership at the dealership. Bottom line, it was a very pleasurable experience. As a business owner I would be proud to have someone of her caliber representing my organization. Bill M. Taylor CEO Tandem, Inc. PO 709 Elizabeth City, NC 27907 billmtaylor.com More
Best Ever New Car Purchase Experience I have previously purchased several new cars from various other dealerships. My latest, and best experience, was purchasing a Smart Car from Tysinger I have previously purchased several new cars from various other dealerships. My latest, and best experience, was purchasing a Smart Car from Tysinger Motors. Simply, in my experiences during and after the purchase, the people and process was very personable, efficient, and accommodating. A very positive experience. More
Three Times a Charm This was my third Hyundai purchase from Tysinger. As before, the experience was exceptional. No pressure, professional and friendly staff, great pri This was my third Hyundai purchase from Tysinger. As before, the experience was exceptional. No pressure, professional and friendly staff, great price. I wouldn't consider going anywhere else to buy a car. More
Everyone we met was both courteous and professional. Mitch Sears was the salesperson I personally dealt with and he made the experience as pleasant as possible. He went to bat twice for me on the SUV I Mitch Sears was the salesperson I personally dealt with and he made the experience as pleasant as possible. He went to bat twice for me on the SUV I picked to get it to a price we could both be happy with. Larry Stevenson allowed us to park the car we made the trip with in their car park so we didn't have to drive two vehicles to the beach. Both of these guys went the extra mile for us and made our visit to Tysinger a very friendly one, thanks to them both! More
Second to none! I had previously purchased two vehicles from Tysinger Motor Company. My first was a new 2009 Hyundai Elantra sedan which I loved. When it got totale I had previously purchased two vehicles from Tysinger Motor Company. My first was a new 2009 Hyundai Elantra sedan which I loved. When it got totaled in an accident, the insurance company would not give me enough to get a comparable car. I went back to Tysinger and worked with Mitch Sears. With his help, we found a very nice used vehicle without having to exceed the amount the insurance provided. I drove the car for a few years and decided to find a later model used vehicle. I went back to Tysinger and Mitch Sears to find my next car. I told him the amount I was able to pay and Mitch went to work to find a vehicle for me. The car I bought exceeded my expectations. I know I have Mitch Sears and Tysinger to thank for finding the perfect car for me! I would highly recommend Tysinger Motor Company to anyone looking for a good new or used vehicle!. More
Very accommodating Because I was leaving the state in a couple days, Tysinger staff made sure that I had the car as quickly as possible. To speed the process, they also Because I was leaving the state in a couple days, Tysinger staff made sure that I had the car as quickly as possible. To speed the process, they also allowed me to get the title and registration myself. They were very accommodating. More
2015 Sonata Purchase overall experience was good, but the wait time to speak with financial advisor was too long. I arrived at 9 a.m. and didn't leave until after 1 p.m. w overall experience was good, but the wait time to speak with financial advisor was too long. I arrived at 9 a.m. and didn't leave until after 1 p.m. when my salesperson had completed his assign task along with the test drive @ 11 a.m. This should be reviewed. More
Misdiagnosed, misdirected, mishandled My Dad's vehicle was misdiagnosed! He paid over $700 for a repair to his Benz truck, arrived to pick it up and didn't make it off the lot! The technic My Dad's vehicle was misdiagnosed! He paid over $700 for a repair to his Benz truck, arrived to pick it up and didn't make it off the lot! The technician and service advisor said there was a second issue that required another $600 to resolve. He was not convinced but agreed to the repair because he wanted the vehicle. Besides, what choice did he have tow it away to still pay someone else? After the second repair he tried to resolve the misdiagnosis & overcharge through an in-law familiar with the dealership, but she was given the run around. The advisor agreed that mistakes were made, but REFUSED to make the repair without additional cost. The interim manager didn't appropriately respond to calls & emails to resolve via our in-law. Ultimately, my Dad just went to pick up the truck and was given a discount on the bill. Unfortunately, that discount will not erase the distrust he now has in a company that he's used for over a decade. My Dad is almost eighty, a retired veteran on a fixed income. It's terrible that he was taken advantage of; he will likely not return there for service. More