Classic Hampton Auto Mall

5 STARS I was very pleased when I left the dealership.I have already recommended a friend of mines to the dealership. I am very happy with the car I purchased I was very pleased when I left the dealership.I have already recommended a friend of mines to the dealership. I am very happy with the car I purchased and the serviced that came along with it More

No call back on appointment Called and went on line to schedule an appointment for my Mercedes. Spoke to several people, left phone and email, even chatted on line with Stephen g Called and went on line to schedule an appointment for my Mercedes. Spoke to several people, left phone and email, even chatted on line with Stephen giving all our contact information to all 3 individuals we spoke to. It's been 4 business days and still no calls. Could it be that customer service representatives lost all of our information ? Very disappointed. More

Excellent service again Mitch Sears is awesome and I will be back for another car....everybody involved in the sale was exceptional. Mitch is straight forward and fosters a Mitch Sears is awesome and I will be back for another car....everybody involved in the sale was exceptional. Mitch is straight forward and fosters a trusting environment. More

Great Service From Mr Tysinger the Owner, Lloyd Francis the Sales associate, who was great, all the Staff was very helpful and Professional. Definitely the best car From Mr Tysinger the Owner, Lloyd Francis the Sales associate, who was great, all the Staff was very helpful and Professional. Definitely the best car buying experience for me. Thank you very much. Stan Dennis More

Great service Every body was very friendly. Fast service. Every thing was fast and quick. I liked your large inventory of cars. I hope to do business with Tysinger Every body was very friendly. Fast service. Every thing was fast and quick. I liked your large inventory of cars. I hope to do business with Tysinger again More

1st Time Car Buyer I chose Tysinger as 1 of 2 available options for Audi dealers in Hampton Roads after reading positive reviews and hearing of their Valet Service. As a I chose Tysinger as 1 of 2 available options for Audi dealers in Hampton Roads after reading positive reviews and hearing of their Valet Service. As a first time car buyer and going in solo, I was very cautious and guarded in my approach. The "Tysinger Campus" is as impressive as the auto manufacturers that they represent. The facility is comfortable, clean, and visually stunning. I was offered coffee, water, and snacks as I lounged in a modern, leather chair and watched HGTV. John Privett walked me through my test drive of a 2016 Audi A3, highlighting the features and luxuries, while sharing experiences of his own Audi. Rashan Taliaferro provided assurance and empathy while I deliberated "the numbers" and the implications of buying a new car. They allowed me to focus on my target vehicle purchase price rather than my "goal payment" or how much I could put down. Finance Manager Ray Durham was endlessly patient as we went over financing, warranties, service options, and more for several hours and in great detail. I felt that everyone involved in my experience was transparent and truly genuine - both in their enthusiasm for the brand and in their desire to achieve my satisfaction. Going in, I knew that it was more important to leave with the right car at the wrong price, than to leave with the wrong car at the "right" price. But I'm very glad to say that I got an awesome car at a price that I am still bragging about. Looking forward to when Tysinger valet picks up my car for its 5,000 mile service appointment. More

Awesome! Looking for a car is not a fun event for me but Brian made it easy! His helpfulness was very appreciated. I will definitely be back when it is time to Looking for a car is not a fun event for me but Brian made it easy! His helpfulness was very appreciated. I will definitely be back when it is time to look for a new car. More

Excellent Service It was a pleasure working with the personnel Made purchasing a car a painless process. This was my second experience in purchasing a car from Tysinge It was a pleasure working with the personnel Made purchasing a car a painless process. This was my second experience in purchasing a car from Tysingers. More

Very Satisfied Just purchased a car at Tysinger. Salesman was very helpful, answered all my questions and showed me other vehicles I was interested in seeing. No r Just purchased a car at Tysinger. Salesman was very helpful, answered all my questions and showed me other vehicles I was interested in seeing. No rushing, no pushing, and made the experience very pleasant. More

Treated like a criminal by Nathan Cummings Nathan Cummings wanted me to sign paper work with the finance manager before I could test drive the car . When I asked him for the vehicle key, his ex Nathan Cummings wanted me to sign paper work with the finance manager before I could test drive the car . When I asked him for the vehicle key, his exact quote to me was "they want me to hold on to the key" as if I would steal a car with no tags and drive back three hours because that is how long it took me to get there. I will never go back to the dealership again. Nathan Cummings gives the company a bad name and for the Mercedes brand. His manager offered no kind of soulution after l called to complain . All he told me was to come back and buy the car because another customer was interested in the vehicle . Classic cheap salesman line. Your appearance sends a statement Tysinger manager, please take better care of diet and physical image . You are a disgrace to mankind . Sloppy in every way . When a customer complains, they are giving you a second chance to rectify your wrong. These people still have not called to apologize for the poor treatment . More