Classic Hampton Auto Mall

Customer Centric It was a pleasure working with Mitch. He provided the information to make my visit quick and efficient. The financial department Mrs Pam was a very we It was a pleasure working with Mitch. He provided the information to make my visit quick and efficient. The financial department Mrs Pam was a very welcoming spirit. More

Enjoyed excellent service when buying my car I bought a 2014 Audi A8L on 3/7/17 the service was outstanding. all of my questions were answered concerning my car. the staff was very professional I bought a 2014 Audi A8L on 3/7/17 the service was outstanding. all of my questions were answered concerning my car. the staff was very professional and knowledgeable. More

Excellent customer service Very pleased with my purchase. Staff was accommodating in every area of my purchase and understood that my time was valuable. They even delivered my n Very pleased with my purchase. Staff was accommodating in every area of my purchase and understood that my time was valuable. They even delivered my new car to my home. More

Customer advisor made all the difference Upon my first visit to Tysinger, I  received quite an extensive maintenance service since I had recently purchaded my vehicle from a private owner and Upon my first visit to Tysinger, I  received quite an extensive maintenance service since I had recently purchaded my vehicle from a private owner and wanted to get it thoroughly checked out. My service date was February 28, 2017 and my appointment was with Michelle Jaynes who was not there the day I arrived. It took a few days do all the work to bring my vehicle to a ready status.  Upon picking up the vehicle I noticed that I had been overcharged for one service and another service that I requested had not been done.  I notified Ms. Jaynes and she along with the help of another service representative worked to resolve the issues.  Ms. Jaynes was apologetic and extremely accommodating.   I was pleased with the results obtained by her. My second visit was yesterday and Ms. Jaynes, remembering what happened on my first visit,  went above and beyond to make sure I was a satisfied customer. Kudos to Ms. Jaynes and Tysinger for having a caring customer service department.  Sincerely,  J. Walker More

Follow Up email Husband and I had horrible experience with the young lady who was trying to sell us a extended warranty. Long story short we didn't buy the car from T Husband and I had horrible experience with the young lady who was trying to sell us a extended warranty. Long story short we didn't buy the car from Tysinger. We get an email from the President of Tysinger, we replied and told him in detail about experience.....NO RESPONSE!! Why bother to ask if you really didn't care!! We live in Hampton, I'd drive an hour to buy a Benz!! Customer Service means everything to us !! More

Excellent customer service I would highly recommend Keith McCullers and his team. Without a doubt the most enjoyable car buying experience we've ever had. We checked out a lot o I would highly recommend Keith McCullers and his team. Without a doubt the most enjoyable car buying experience we've ever had. We checked out a lot of other dealers in town, and they were the best in every way that I can think of. They made us feel like we were buying a car on our own terms, and they didn't try to convince us to spend a lot more money on something we didn't want. Test driving and decision making were a breeze. Can't say enough about Keith, Mitch, and Demetrius, as well as the entire Tysinger family! More

Love my Car!!! This is my third leased car from Tysinger Hyundai. I will definitely return for the next car. The staff goes behind to assist with making your dreams This is my third leased car from Tysinger Hyundai. I will definitely return for the next car. The staff goes behind to assist with making your dreams come true. More

Purchase of Elantra from Tysinger Dealership Mr. Gardner and Mr. Farrants were very good to work with. However, I found the explanations given by Ms. Farmer were never very clearly explained. Mr. Gardner and Mr. Farrants were very good to work with. However, I found the explanations given by Ms. Farmer were never very clearly explained. More

Amazing service with great personality Mr. Wallace was an amazing salesman. I gave him the price range I was looking for, and he did everything with in his power to help me find a car that Mr. Wallace was an amazing salesman. I gave him the price range I was looking for, and he did everything with in his power to help me find a car that suites all of my needs. Not only that but his personality made the day go by in the blink of an eye, because we all knowing finding a buying a car is no easy process. Overall one of the best experiences I have had with a sales person at a dealership. More