Classic Hampton Auto Mall

This must of been the most open and straight forward vehicle purchase I've ever made. I did an exceptional amount of research prior to visiting the dealership. I was offered more for my trade then I act vehicle purchase I've ever made. I did an exceptional amount of research prior to visiting the dealership. I was offered more for my trade then I actually expected and was still able to get a little more with minimal haggling. The price of the vehicle was fair right off the cuff and all information was provided quickly and in an open and friendly manner. I had some questions regarding leasing and Shak (new car sale manager) was able to contact the Hyundai representative to answer questions that he could not answer with confidence. I was taken to the service center to meet the service manager and was able to get fast friendly and detailed information that I wanted. I asked an extreme amount questions, nothing was hidden from me and they were all always courteous. If Mike (sales man) couldn't answer my question he found someone who could. Ultimately I left the dealership happy and confident with a new vehicle. I'd recommend Tysinger and am so happy with the experience I'm glad to have a Tysinger license plate frame, which I'd normally never where advertisement. More

I was generally pleased with the competent, courteous and positive demeanor of the employees I came in contact with. I was especially pleased with Keith McCullers who went out of his way to accommodate me. positive demeanor of the employees I came in contact with. I was especially pleased with Keith McCullers who went out of his way to accommodate me. He was credible,forthright and replied in a timely and thorough manner to my inquiries. I also found Dhruv Barot to be an honest and hard working salesman. He was knowledgeable and congenial. Most importantly, I found these individuals to be trustworthy in their overall dealings with me. Based on these initial interactions, I wouldn't hesitate to recommend your dealership to others. More

The only thing I am upset about is that my old car hasn't been paid off yet and I'm still paying on the vehicle I traded in for the new vehicle I got through and all it is doing is hurting my credit, other t been paid off yet and I'm still paying on the vehicle I traded in for the new vehicle I got through and all it is doing is hurting my credit, other than that they are awesome in everything else! More

All sales persons, managers in the sales department, and all persons associated with the service department were polite, helpful and very friendly. Even the vehicle prep person was very nice and did a great all persons associated with the service department were polite, helpful and very friendly. Even the vehicle prep person was very nice and did a great job. When I came back a week later to obtain a 2nd key for my car, 6 sales persons/ managers shook hands to greet my wife and me. I would recommend this dealership to anyone based on my experiance. More

My husband and I visited the dealership intending to purchase a certified/preowned Mercedes. I had intended to upgrade and trade in my 2002 ML320. Keith McCullers politely met us at the door and provi purchase a certified/preowned Mercedes. I had intended to upgrade and trade in my 2002 ML320. Keith McCullers politely met us at the door and provided us with THE BEST Certified Advisor!! John Atkinson was friendly, polite, and most of all HONEST. He had a profound knowledge of the vehicles and was able to provide historical information regarding the difference in the various models from year to year. He KNOWS his stuff!! We ended up with a new ML350. John was not overbearing or pushy at all (which we very much appreciated). He sincerely answered our questions, patiently waited,allowed us time to think/discuss the information and to arrive at our own decisions. Even the business/paperwork aspect was smooth and professional. Mr. Atkinson also took the time to patiently review the different options inside and outside of the vehicle and offered to refresh our memories and reteach different technical functions to us later. He made a follow-up telephone call to us a few days after the purchase and assisted with even more questions. I've purchased many vehicles but have never received such courteous and professonal service as I recently received while visiting Tysinger! Thank you so much for ensuring your staff has the skills, patience, knowledge, and wisdom to know when to allow customers to breath and digest information provided in order to make sound rational decisions. More

No one likes to wait and it did take about 5 hours to go through the whole process. There were quite a few people standing around and a lot of customers waiting as there was only one finance manager. Howeve through the whole process. There were quite a few people standing around and a lot of customers waiting as there was only one finance manager. However, Bobby was great...and he worked hard to get me the car I wanted. I wish it had some more features, but that is not their fault. Bobby is an excellent representative, and I would work with him again. More

I went in for an engine service light. I had had a recent oil change elsewhere, and the incorrect amount was put in. So that was an easy fix. The technician, also reported bad tires, bad battery, bad cam sha oil change elsewhere, and the incorrect amount was put in. So that was an easy fix. The technician, also reported bad tires, bad battery, bad cam shaft, and a bad computer that controls the instruments. It took over 3 hours to give me that very expensive estimate. Now for the good part; the tires have about 5000 miles on them and more than 80% of the tread. If the cam was bad, the car would not be drivable. Same goes for the battery. I have never had any issues with the instruments. I did not have the work done, and have put over 1200 miles on the car since with no issues at all. I did ask for the B service light to be reset, but the technician reset the A, starting the timer back to zero miles. So I assume either the technician had no clue as to how to read the diagnostic computer, or has a habit of overstating issues to earn more money, and no follow up was done by the service manager to see if indeed the service was done incorrectly. I am trading the car in for a different manufacture, and will not have to use Tysinger again! More

My salesperson and the manager were very friendly when I walked in. I went for a test drive, left, and made contact a few days later with an offer. That offer was met. Neither of us had to haggle back and f walked in. I went for a test drive, left, and made contact a few days later with an offer. That offer was met. Neither of us had to haggle back and forth, which was nice. I was told that my car would be in the following day. It was not. It was not available the next day either. In fact, it took a week and a day for my car to get in. Every time a asked when my car would be in, no one could tell me when it would arrive or where it was in the delivery phase. I emailed the manager 'Shak' describing the compensation that I wanted. He replied shortly thereafter to let me know that my car was in and would be the priority to be prepped for me. His compensation was more than I asked for. I wanted a third key and a cargo mat. He went above and beyond by giving me the third key, a second tank of gas on them and instead of a mat, he had the Homelink system installed. I was floored when I realized this. He was truly concerned about keeping me as a customer and sorry for the delay in my car delivery. I am very happy, overall, with the service and people of Tysinger Hyundai. I would highly recommend them for anyone looking to purchase a vehicle. More

Sales representative contacted was exremely courteous & professional. Bobby Lee Walters was knowledgeable of product line, and not overly aggressive, let the quality of the vehicles speak for themselves. professional. Bobby Lee Walters was knowledgeable of product line, and not overly aggressive, let the quality of the vehicles speak for themselves. Gave a indepth explanation of the vehicle and acessories prior to departing. Finanace manager Mike Roberts was insrumental in handling the finance side. Drove off the lot in a quality automoblie with the satisfaction of having been treated fairly. More

The service provided was superb. Having been stationed in many places throughout my 20 years in the military, Tysinger Auto Service is by far the most professional, trustworthy, and quality provider I hav in many places throughout my 20 years in the military, Tysinger Auto Service is by far the most professional, trustworthy, and quality provider I have ever experienced. As such, my family now brings their vehicles to Tysinger Auto Service for all maintenance service. Thank you to the entire team for their outstanding work! More