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Classic Hampton Auto Mall
Hampton, VA
1,428 Reviews
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June 16, 2017
elantra purchase Jarrel was very friendly & this is the second car I brought from him within 2 months. Pam Farmer is so sweet & also very friendly. I was very pleased Jarrel was very friendly & this is the second car I brought from him within 2 months. Pam Farmer is so sweet & also very friendly. I was very pleased that the process took less than 30 minutes. I'll be back when my old honda dies. More
by stevecathy
Verified CustomerEmployees Worked With
Jarrel Sturgis
June 16, 2017
STAY AWAY I bought a used car from Tysinger on August, 2016. They presented me with a clean CarFax and swore up and down it wasn't in an accident. Flash forward I bought a used car from Tysinger on August, 2016. They presented me with a clean CarFax and swore up and down it wasn't in an accident. Flash forward to two weeks ago, I was rear-ended by someone. I went through my insurance to get the car fixed, and the collision center called me and informed me that my vehicle has been in a previous accident and the whole back left quarter panel had been replaced before..and very poorly. On top of that, they told me that there were no screws in the latch of the back driver-side door.. which is a HUGE safety issue. The collision center added the screws in the door because they said he could not let the car come off the lot without them inserted because it is extremely unsafe and the car should have never passed a safety check when the car was sold to me. Because my vehicle was in an accident before my incident a few weeks ago, and it wasn't fixed even remotely correct, my car is rusting from the inside-out. I took my car to Tysinger yesterday with all the proper paperwork, pictures and proof of the PREVIOUS accident, with hopes that they would make was is completely wrong, right. That cockroach of a GM dodged the previous accident by saying "if it's not on the CarFax, we have no way of knowing it's been in an accident." When I addressed the screws not being in the latch... that latches the xxxx door shut, safely... he responded with "well did the door lock?" And "I don't know if it's a law that the screws have the be in there when we sell you a car" and "we don't check for screws in doors." Last time I checked, screws and bolts hold the door in place and closed, buddy. Moral of the story- Tysinger would not stand by what they advertise. I lost my xxx by buying this car because I paid $24,000 for and "accident free" car, and me and everyone who entered my car, were unsafe because the door was not latched correctly. What Tysinger offered to do for me was "we can help you trade it in if you would like a different vehicle." The issue with that- I owe wayyyyy more than it's worth. They informed me that buying my car from me for what I owe "is not an option." The GM claims that they know nothing about each car on the lot, only what's on the CarFax. So ladies and gentleman, you can print out a CarFax for $49.00 on the internet and be as knowledgeable as each "car salesman" and even the "general manager" and maybe even Mr Tysinger himself. According to the GM, without the CarFax, they're completely negligent. Don't go to Tysinger. They sell you unsafe cars and they don't know what the law requirements are for safety checks. All they're worried about is selling their cars, and wiping their hands clean of you. See you in court, Tysinger. More
by Mcandrb1
Employees Worked With
Paul Westcott, Larry Stevenson
June 15, 2017
Great service I would like Lloyd Francis for his professionalism while listening to my needs for a vehicle with the options within my budget. I would also like to t I would like Lloyd Francis for his professionalism while listening to my needs for a vehicle with the options within my budget. I would also like to thank Pam Farmer for her insight on the financial products offered to help finance my vehicle. More
by jenkinsfm
Employees Worked With
Lloyd Francis, Pam Farmer
June 15, 2017
Another great experience I have bought several Hyundai vehicles and I love the value of these cars. Mitch Sears has always been my sales person and I don't know how would I fe I have bought several Hyundai vehicles and I love the value of these cars. Mitch Sears has always been my sales person and I don't know how would I feel about buying a car from somebody else. Very happy with the purchase process and Tysinger's service department More
by echogg
Employees Worked With
Mitch Sears, Mitch Sears, Pam Farmer
June 11, 2017
They know their stuff! I was very impressed with the profesionalism and expertise of my salesman Brian Goff. He listened to my needs and provided several choice vehicles he I was very impressed with the profesionalism and expertise of my salesman Brian Goff. He listened to my needs and provided several choice vehicles he thought I would enjoy.. I was able to test drive several vehicles without pressure before I made my final decision. I thought this was great. He allowed me plenty of ime to ask questions and just feel comfortable about my decision. I appreciate people like Brian, Pam Farmer and Demetrius. The whole atmosphere of Tysinger was a great experience.. More
by ajohnsd
Employees Worked With
Pam Farmer, Brian Goff, Demetrius Alexander
June 11, 2017
Fantastic experience!!! I wanted surprise my fiancé with a new car for her birthday, and the team here helped make that into reality! I came in with an out the door price in I wanted surprise my fiancé with a new car for her birthday, and the team here helped make that into reality! I came in with an out the door price in mind, and it ended up coming out lower than expected, so I was able to purchase more of the care packages than I had originally planned! Very accommodating and knowledgeable staff; we had a fantastic experience! More
by fpilar23
Employees Worked With
Mitch Sears, Pam Farmer
June 10, 2017
Great and professional service Tysinger Automotives is pure class and knows how to do customer service. I was impressed at how collected, knowledgeable, and accommodating the staff Tysinger Automotives is pure class and knows how to do customer service. I was impressed at how collected, knowledgeable, and accommodating the staff were. Every employee I interacted with were professional in conduct and friendly. More
by blkao925
Employees Worked With
Mitch Sears, Mitch Sears
June 09, 2017
Thanks to Pam Farmer and Rodney Waites LAGayle Many thanks to Pam Farmer in Finance for making the buying of my 2014 Hyundai Sonata on June 8, 2017 a great experience. I give her a rating LAGayle Many thanks to Pam Farmer in Finance for making the buying of my 2014 Hyundai Sonata on June 8, 2017 a great experience. I give her a rating of 5 (Excellent) for her patience, thorough explanations of any questions I had and her vast knowledge and confidence in doing her job. She put me at ease and I would definitely recommend Tysinger for buying a new or used car and having the pleasure of having Pam assist you. Great job, Pam! For sales, Rodney Waites was an excellent salesperson with a "no hassle" approach and took time to take me on a test drive and also answered all questions and concerns. Great job Rodney. Go to Tysinger and ask for Rodney, he'll put you in the car you want and will give you that great deal. More
by LAGayle
Employees Worked With
Pam Farmer, Rodney Waites
May 30, 2017
JOKE 8 hour cash deal Two months to get tags. You were pissed I protected my kids from you preying on him. 8+ hours for an all cash deal. Not even offered a drink. Two months to get tags. You were pissed I protected my kids from you preying on him. 8+ hours for an all cash deal. Not even offered a drink. More
by Never again
Employees Worked With
Lloyd Francis, Demetrius Alexander
May 27, 2017
A Most Pleasant Experience! I purchased a Hyundai Ioniq Hybrid Limited and it was a most pleasant experience. I was met initially by Joe Gardner, sales manager, and I found him I purchased a Hyundai Ioniq Hybrid Limited and it was a most pleasant experience. I was met initially by Joe Gardner, sales manager, and I found him to be very accommodating. He worked with me to ensure that the sale went smoothly. Demetrius Alexander, the finance manager, was very efficient and made sure I understood all of the paper work. His answers to my questions were thorough and he was very professional. Our salesman, Fili Ramirez, is a CLASS ACT! Fili is one of the very few salesman that I have ever dealt with in my lifetime that really knows his product. He was able to answer every question that I asked him, which was many, and he has a fabulous personality and attitude! I have been back twice to see Fili, and it is always a pleasure. This young man is an exceptional salesman and a really great asset for Tysinger Motors. I had purchased a car for my grandson a few years ago from Tysinger, and I also had the opportunity to re-visit Larry Stevenson, the General Manager for Hyundai at Tysinger, who had worked with me on that sale. Larry was on vacation the week that I purchased the Ioniq, but I ran across him this week, and we had an opportunity to chat for a while. I know a lot of people "dread" buying a new car because some dealerships put pressure on you. I can tell you, this was not the case with me in dealing with these individuals mentioned. I will certainly give all of them 5+ stars, and say again, "thank you for making this purchase a most pleasant experience!" More
by RickThom1
Employees Worked With
Larry Stevenson, Fili Ramirez, Demetrius Alexander, Joseph Gardner
