Classic Hampton Auto Mall
Hampton, VA
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Thomas was absolutely phenomenal ...great attention to detail and made the whole transaction seamless. By far the best experience I have ever had since I started purchasing cars twenty five years ago. K detail and made the whole transaction seamless. By far the best experience I have ever had since I started purchasing cars twenty five years ago. Keith was also very pleasant and added to the overall successful experience. Thanks for everything. w/r-Maurice More
Did what they said they were going to do, in a outstanding manner, in an expeditious manner & in a businesslike but friendly manner. Great experience. outstanding manner, in an expeditious manner & in a businesslike but friendly manner. Great experience. More
Extremely nice dealership. Very nice people. We are from out of state on vacation but needed service. I wish we had this dealership where we live. from out of state on vacation but needed service. I wish we had this dealership where we live. More
On April 20, 2012 I visited with Rick Smith as my 2010 lease was due. Rick is a professional, hands down. I turned in my 2010 E350, and leased a brand new E350, he made the numbers work as always. This wa lease was due. Rick is a professional, hands down. I turned in my 2010 E350, and leased a brand new E350, he made the numbers work as always. This was my third car deal with Tysinger and all with Rick Smith. He even made sure I was still being serviced by Andy's team. Rick synced my phone and Ipod to the new car, all in a matter of a few minutes. If you are looking for an honest professional Mercedes Benz dealer, Tysinger and Rick Smith are the way to go. Lou Strom, Virginia Beach, Virginia. More
Andy did not waist time, I set the expectations and Andy & Michael Delivered. Felt like everyone made money and my goals where accomplished. Sales people from Andy to Mike where not pushy or the typical "c & Michael Delivered. Felt like everyone made money and my goals where accomplished. Sales people from Andy to Mike where not pushy or the typical "car salesman". I would highly recommend anyone I know to either one of them for services. I also would highly consider purchasing another vehicle from either one of them. More
Impressed by everyone I came into contact with from the service manager to the van driver to technicians. All were friendly and willing to help. Especially liked the service of taking me to work and picki service manager to the van driver to technicians. All were friendly and willing to help. Especially liked the service of taking me to work and picking me up when my car was ready! Top notch service ! I have recently purchased a new Santa Fe from Tysinger in addition to my Sonata. Will have them service both vehicles from now on! More
This was our second car buying experience with Tysinger and both were exceptional. Car buying should be a pleasurable experience and with Tysinger it is. Tysinger is an obvious role model for other dealer and both were exceptional. Car buying should be a pleasurable experience and with Tysinger it is. Tysinger is an obvious role model for other dealerships in and around the Tidewater area. It is refreshing in this day and time to find a business model like Tysinger, that consistantly goes above and beyond to ensure customer satisfaction at ever turn (from sales manager to advisors and financing, which enhances the overall experience. It is apparent that Tysinger has put together a team of people oriented professionals that truely care about the needs and concerns of the customer. More
This is my fourth mercedes lease/purchase with Tysinger Motors. I purchased my first mercedes from them approximately 20 years ago. I have always received courteous and friendly service and everyone asso Motors. I purchased my first mercedes from them approximately 20 years ago. I have always received courteous and friendly service and everyone associated with servicing my needs have gone above and beyond what you would expect from a dealership. My latest new car is a 2012 350 Bluetec. We took delivery of it on April 16, 2012. My husband and I were very pleased with our 2008 and did not think we would be as happy with the 2012. Rick called me to explain that Mercedes Benz was offering a deal we might be interested in. We were not looking for a new car but thought what the heck so we decided to go by and check out the offer. After reviewing his offer we decided to order the new 2012 E350 and give it a try. Rick ordered exactly what we wanted and in the process we aquired a newer car and will be putting out less money a month. Our new car is gorgeous and rides and drives like a dream. We have a car with all the latest equipment and conveniences and saved money. The dealership took care of everything and we were on our way in no time. Kudos to Tysinger for exceeding our expectations again. They have never disappointed me. If you want value for your money and good service give them a try, you will not be disappointed. Ask for Rick Smith you will be glad you did. More
My husband, daughter and myself all purchased Mercedes from Bob and he was very professional as well as accommodating to our needs. Ask for Bob Smith if you want to experience EXCELLENT customer service!! from Bob and he was very professional as well as accommodating to our needs. Ask for Bob Smith if you want to experience EXCELLENT customer service!!! More
I have sent many customers to Rick Smith and I always get a call back from the person saying what a great experience it was buying from him. I am always happy with his service. also thanks to the great crew a call back from the person saying what a great experience it was buying from him. I am always happy with his service. also thanks to the great crew!!!I will keep on recommending him!!!!!Thanks Ed Kelley More