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Classic Hampton Auto Mall
Hampton, VA
1,428 Reviews
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May 18, 2012
This is the second new car we have purchased and overall we have been pleased with the service. Last year I had an issue with the service department, however that was corrected. Overall we have been pleased we have been pleased with the service. Last year I had an issue with the service department, however that was corrected. Overall we have been pleased with service. Gay McNeish More
by Gary McNeish
Employees Worked With
Mike Collins and Miles
May 18, 2012
Summer was very knowledgeable on all vehicles and provided excellent customer service. The Finance manager was also very knowledgeable and helpful. I would absolutely purchase another vehicle from provided excellent customer service. The Finance manager was also very knowledgeable and helpful. I would absolutely purchase another vehicle from that dealership. More
by tatyanam21
May 18, 2012
Car took longer than expected to service apparently because of back log. Costs are always too high. Wheels bend too easily, complaints on this are all over the internet. Mercedes should do something because of back log. Costs are always too high. Wheels bend too easily, complaints on this are all over the internet. Mercedes should do something about this. Programming the time in the GPS system after time changes is a hassle. More
by jlfraley
May 16, 2012
Ed Burrows worked with us from the time that we ordered our mercedex benz S-550, 2012 and we were so impressed. Today he delivered our new car and he was fantastic. Very professional, well dressed, knowle our mercedex benz S-550, 2012 and we were so impressed. Today he delivered our new car and he was fantastic. Very professional, well dressed, knowledgable and explained everything to us so that we understood it. It is a pleasure to work with such a guy. He is TOPS........ My experience with Tysinger has always been great and it nice to have such a dealership that we can count on. E. E. Callis, III More
by ecallis
Employees Worked With
Ed. Burrows
May 16, 2012
I have purchased many vehicles from Tysinger Motor Co. Working with Rick Smith.. My experience has been one of exceptional service with a quality product. Mr. smith is a pleasure to deal with in that he Working with Rick Smith.. My experience has been one of exceptional service with a quality product. Mr. smith is a pleasure to deal with in that he is efficient, knowledgeable, and accommodating to the customer both before and after the sale. Rick Smith is reflective of a Motor company that puts its customers needs first. More
by Ryatlee
Employees Worked With
Rick Smith, Rick Smith
May 15, 2012
The staff was courteous, never forceful, and attentive to my needs. I was given a fair assessment and offer on my trade-in vehicle. I was also given a fair price on the vehicle I purchased, making this trans my needs. I was given a fair assessment and offer on my trade-in vehicle. I was also given a fair price on the vehicle I purchased, making this transaction a pleasantly easy one. I would definitely return for future business and recommend this dealership to my friends, family, and colleagues. More
by finesse1
May 14, 2012
Service continues to be excellent. I have had other Mercedes's serviced at Tysinger. I have always been satisfied. I will bring my car back for its next scheduled servicing. Mercedes's serviced at Tysinger. I have always been satisfied. I will bring my car back for its next scheduled servicing. More
by dcavey1
May 13, 2012
I would recommend this dealership because I never felt pressured to purchase a car. After Mr. Walters determined the use of the car, he just explained the qualities of the car, how everything worked and e pressured to purchase a car. After Mr. Walters determined the use of the car, he just explained the qualities of the car, how everything worked and even compared the car to some of the other cars I had reseached for possible purchase. He wanted me to drive the car but since it was raining, I declined. He took me for a ride in a car that right "in front of the door" and we talked about the features which gave me addtional time to ask questions. when returning from the ride, I felt that I could discuss the price of the car. After completing the paperwork, I agreed to call/return the next day to let Mr. walters know if I wanted to purchase a car. During the entire time of my first visit, Mr. Walters kept his friendly smile, did not rush me with information, and made sure all my questions were answered. The next day, I decided to purchase the car that was "right in front of the door" because Mr. Walters convinced me that it was there just for me. I also would like to commend the dealership on the cleanliness of the buildings, bathrooms and offices. More
by Asiamia99
Employees Worked With
Bobby Walters, Bobby Walters
