Classic Hampton Auto Mall

Mitch went the extra mile for me and my family. We had an unusual circumstance--we wanted to sell him a car, not buy one! Mitch pitched right in and worked with me to make the purchase as smooth and fast an unusual circumstance--we wanted to sell him a car, not buy one! Mitch pitched right in and worked with me to make the purchase as smooth and fast as possible. He worked just as hard to buy my car (with no commission) as if he was selling me one (and getting a commission). Thanks, Mitch, I'll send everyone I know that needs a car in the Hampton Roads area your way. More

Tysinger has been taking care of my automotive needs for over 25 years. With people like Hadrian Apoderado in sales and LaDonna Staton and Danny Jones in service, I am always treated with respect and courte over 25 years. With people like Hadrian Apoderado in sales and LaDonna Staton and Danny Jones in service, I am always treated with respect and courtesy, with particular attention to my time. Cars are a passion of mine, and I have owned other high line cars. The current inventory of Mercedes really does have something for every need or want, but it's the people that bring you back, not just the technology. I was once told to treat my patients like family, and they will return. Well, at Tysinger they do, and I have returned. Actually, I never left. Thanks for all that you do. Jack Mrazik More

Bad: We were told that we were getting the car detailed when we brought it back, they washed and vacuumed it, no detail was done. They were supposed to fill the tank, they didn't fill it completely. Go when we brought it back, they washed and vacuumed it, no detail was done. They were supposed to fill the tank, they didn't fill it completely. Good: James Barge is a great asset to your team. Evan Helms is also a professional. Shak did a great job and without him the deal would have fallen through.His working with teh lender and with buying down the rate really helped us out. More

All the personnel I met were friendly and helpful. The process of buying took longer than I had anticipated but it was probably the least stressful negotiation I've had in a very long time. Andy Feltham l process of buying took longer than I had anticipated but it was probably the least stressful negotiation I've had in a very long time. Andy Feltham listened to my concerns and worked with me toward a reasonable deal. Dhruv Barot, finance manager, offered advice but never pressured me to buy any other extras (pressure is something I have often faced at other dealerships in California and Oregon). More

We have been customers for many years and have purchased three mercedes; Jerome was our sales advisor for the last two sales. LaDonna has always been our service advisor, and we would have it no other w three mercedes; Jerome was our sales advisor for the last two sales. LaDonna has always been our service advisor, and we would have it no other way. Jerome and LaDonna have a special gift exemplifying outstanding customer service. More

Andy gave us a great and fair price on a 2012 Hyundai Azera. They did not have one in stock that had the Tech package on it, but found one at a dealer ship in South Carolina. We waited until they recei Azera. They did not have one in stock that had the Tech package on it, but found one at a dealer ship in South Carolina. We waited until they received one at Tysinger that they could trade for the one we wanted in SC. They were even able to get the exact colors we wanted which was Smoke Gray W/ Black interior. They even made arrangements for their car to be transported to SC and our car being transported back to Hampton. We only shared in a small portion of this additional cost. I would also like to mention that my wife and I went to four other dealerships before deciding to buy at Tysinger. One of these dealerships is less than one mile from our house in Virginia Beach and they would not discount one penny off of the MSRP. We will happy to travel to Tysinger again to buy another car at a later time because of the wonderful treatment we received. Mike Roberts was the person who did all the final paperwork and he also was a wonderful person to work with. He did not waste any time and had us out of the dealership in less than an hour time with him. He had called me at my home the day before and had explained every thing to me so there would not be any surprises when we picked the car up. We are now looking forward to working with the service department when our normal services are due. I have already called and ordered an extra item that we want for the car and was pleasantly surprised when they gave us a discount on the item. I will be telling all of our friends of the great deal and treatment we received at Tysinger. More

Yesterday, my wife and purchased a 2006 BMW 325i from Tysinger Motors, and we could not have been more pleased with the entire visit! From the moment my wife contacted them to as about the car to the mom Tysinger Motors, and we could not have been more pleased with the entire visit! From the moment my wife contacted them to as about the car to the moment I pulled off the lot with our car we were amazed. When we pulled up, Ed Burrows and Miles came out, well dressed, professional and courteous, to greet us, and they had the car sitting out front, ready for us to test drive. They where even nice enough to let me drive the car to test it while my wife staid with the children, then Ed took my wife for a ride while I watched the kids. They where all very kid friendly and played with our kids, never letting them bother them. They respected the fact that we came in with all the numbers, prices and loan ready to go, and they worked with us and got it where we wanted it and never pressured us at any moment. This was by far the best and easiest car buying experience we have ever had. All-in-all we where there maybe two and a half hours and out the door with the car purchased and ready for the pick-up after the the final touches where made. Ed, Miles and the entire staff at Tysinger were awesome and we would highly recommend this dealership to all of our family and friends! Thanks Ed! Love this car! More

Mitch got me the best deal ever on a 2007 Suzuki XL-7. The day Mitch sold me the SUV he was very busy assisting other customers. He still checked his customers to make them feel comfortable. I'm really lo The day Mitch sold me the SUV he was very busy assisting other customers. He still checked his customers to make them feel comfortable. I'm really love with my SUV More

My name is Susan Fraser and I went to the Tysinger Dealership from the start, from talking on the Phone first with Mitch Sears, I knew this was a Good place to go for my car, I could tell. When I firs Dealership from the start, from talking on the Phone first with Mitch Sears, I knew this was a Good place to go for my car, I could tell. When I first went there, I had the door held open for me by Jesse Guiseppe and he was very polite and asked me if he could help me. I went to go get some water and I asked Jesse if he was a Sales Representative and he said yes! I actually gravitated to Jesse because "he first held the door open for me when I entered the Dealership" and I remembered that!! A huge plus for me in seeking help with buying a car! I test drove the Sanota and Jesse was so patient and kind in explaining everyhing about the car, I felt like Jesse knew the car completely, and answered all of my questions! As a Lady I felt very comfortable when Jesse explained all of the features to me, I felt he was selling me the first car of my dreams, because the Sonata is a Wonderfull car. This was truly the first time ever that I received the Quality and Expertise in Salemanship and Showmanship. The price that I was shown for the car was a much more reasonable price that a different dealership that I called. Thank You Greatly!! Sincerely, Susan Fraser More

The above mentioned folks provided my wife and I with exceptional sevice and we look forward to working with them in the future! We did not have the opportunity to meet with Mr. Delano Bowens as he was t exceptional sevice and we look forward to working with them in the future! We did not have the opportunity to meet with Mr. Delano Bowens as he was tied up with another customer. The only problem we had, which in no way detract from the high opinion we have of these gentelmen, occurred when we were driving home with our new car. Approximately five miles from the dealership, we noticed the icon symbolizing low tire pressure was on.In addition a red outline of the car appeared with four red boxes. Inside the boxes were the tire pressures, which ranged 37 to 39 pounds pressure. Thinking these pressures were more than adequate, we pressed on and arrived home without incident. However, when we looked at the tire pressure label in the door jam, it said the pressures should have been 45 pounds in the front and 48 pounds in the rear. Using my compressor, I inflated the tires to the correct pressures and the warning icons went away. We bring this up to point out that there apparently was a glich in the cars preparation. This in no way detracts from our love for vehicle. Regards, Peg and Mike Jones More