Classic Hampton Auto Mall
Hampton, VA
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The thing I liked best about Mike is I did not feel like I was being talked into buying a car, I felt like I was learning about my options. He was very honest and gave me great insight about things that wo I was being talked into buying a car, I felt like I was learning about my options. He was very honest and gave me great insight about things that would work for me and not just get a bigger sale! That to me was worth every penny because he knew that I did not need all the thrills and that I was shopping on a budget. He also was able to explain so many things about the different cars such as safety features and perks. He did not mind that I did not sit down to buy the car the first day but came back multiple days. He remained very friendly and never rushed. Mike even tried to hunt down the exact color I wanted so desperately to see in the crossover I wanted. Hint hint, Hyundai make more Aurora Blue Tucson! Thanks MIKE, aka Emily's Dad! More
OUTSTANDING! That encompasses the quality of sales professionalism and total follow through regarding the purchase of our new Sonata. Mitch Sears changes the perception of a car salesman. He is prof professionalism and total follow through regarding the purchase of our new Sonata. Mitch Sears changes the perception of a car salesman. He is professional, courteous and an advocate for the client. His follow-up after the sale continues to build buyer confidence. Mitch is on our #1 list of recommendations. More
Hadrian Apoderado was very personable and wonderful to work with. I believe he had our best interest at heart. He is a GREAT guy in general. work with. I believe he had our best interest at heart. He is a GREAT guy in general. More
I owned a 1999 Mercedes that I brought in for service at Tysinger for 9 years. Because of my excellent service and treatment from LaDonna Staton, it was no question that I would purchase a new car from Tysi Tysinger for 9 years. Because of my excellent service and treatment from LaDonna Staton, it was no question that I would purchase a new car from Tysinger. I met with Jerome Boyd, whom I found to be knowledgeable, personable and trustworthy. The purchase experience with Jerome was excellent. No pressure and straight forward. I also worked with Greg Montie, who was able to secure a better interest rate than the low rate that I had already found. I am thrilled with my new car, and moreover, with my Tysinger experience. I recommend Tysinger to everybody looking to purchase a new car, and I recommend Tysinger for service, as well. More
This was by far the most pleasant and memorable experience I have had at any dealer whether purchasing or not! Jeff's customer service is best in the industry! He goes the extra mile (literally) experience I have had at any dealer whether purchasing or not! Jeff's customer service is best in the industry! He goes the extra mile (literally) to please the customer. He has been in constant communication with me even though the transaction is complete. I would and have recommended he and Tysinger to all of my friends. My opinion of Jeff and Tysinger is the highest I can possibly formulate. More
I began my car search online. Once deciding on a vehicle, I was referred to the area dealerships carrying the model I wanted. I was actively working via internet with three dealerships, two very lo vehicle, I was referred to the area dealerships carrying the model I wanted. I was actively working via internet with three dealerships, two very local and one approx. 50 miles away. I began working more closely with Summer Stowell at Tysinger Motors because she responded appropriately to my search quickly. I had requested a specific vehicle with specific options, in a specific color. The other dealerships sent me welcome emails with questions that I had already answered in my initial search message. It was as if they never even read my request. Summer responded back to me with the vehicles in her stock that fit my needs and wants. She asked new questions about my flexibility on options and if I had researched any other like-brands of vehicles. Summer is personable, kind, sincere and very knowledgeable, and that's just via email. She was patient with all my questions and quick to respond. We were negotiating price while one dealership was still asking me what color I wanted for the second and third times. The dealership 50 miles away rarely communicated with me at all. They simply sent me emails stating that once I found exactly what I wanted, I was to contact them and they would beat anyone's price and bring the car to me. They wanted the sale, but really weren't offering to do any of the work. I never met Summer face-to-face until I was ready to test drive. Once I met her and her sales manager Shak, I knew I didn't want anyone else to have my business. They earned my business with diligent work and sealed the deal with their wonderful personalities. Additionally, my business stays right here in my neighborhood, where the Tysinger family is famous for taking great care of their clients and their cars. After meeting Summer and Shak, I sent an email to the other dealerships letting them know that I was grateful for their time and effort, but that I had decided on another dealership. They really started emailing me then. Summer and the Tysinger team gave me a very fair deal on the vehicle I wanted, only differing from the one dealership by $11.00. They also gave me a very fair price for my trade. Everyone I met at Tysinger, even if only for a moment in passing, was friendly, courteous and seemed to be enjoying where they were. Some people you encounter exude the feeling that they would rather be anywhere else. I never saw anyone at Tysinger with that look or attitude. It is a pleasure to shop there. More
I use Tysinger for both sales and service purposes. My recent visit was service related. I have been going there for over three years now and work with Delano Bowens for the most part. The service experie recent visit was service related. I have been going there for over three years now and work with Delano Bowens for the most part. The service experience is excellent and Delano is a consumate professional in every sense of the term. I would highly recommend Tysinger Mercedes as they will take good care of you on both the "sales" and the "service" side of things. Sincerely, Curtis F. Corl More
The service received at Tysinger was exceptional - we felt welcomed and we felt they did their best to make our experience one that we will not regret. They made the entire transaction as seamless as po felt welcomed and we felt they did their best to make our experience one that we will not regret. They made the entire transaction as seamless as possible and catered to our needs. More
AWESOME customer service. Everybody was courteous, friendly and helpful. I would highly recommend Tysinger Mercedes Benz for all your car needs with special mention to Mr.Hadrian Apolerado as your sal friendly and helpful. I would highly recommend Tysinger Mercedes Benz for all your car needs with special mention to Mr.Hadrian Apolerado as your salesman, outstanding service from Mr. Delano Bowens of the Green team, and lastly, Mr.Charlie Harris , who will clean and detailed your car the best.>>>WORLD CLASS DEALER<<<< More