Classic Hampton Auto Mall
Hampton, VA
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Larry and Mike were great! As a first time car buyer, they gave me all the information I needed and patiently answered all of my questions. I didn't feel pressured or unsure of my decision. The level of they gave me all the information I needed and patiently answered all of my questions. I didn't feel pressured or unsure of my decision. The level of service was fantastic. Mike even drove my new car to me in Richmond when I couldn't make it to Hampton. I would recommend this dealership to anyone looking for a car. More
Highly respectful, truly professional and sensitive to the specific needs of the customer. Active listener who provided expert advice/options when engaging the consumer in a conversation centered around the specific needs of the customer. Active listener who provided expert advice/options when engaging the consumer in a conversation centered around theuir car buying experiences. No pressure however assurance that a quality product and experience will occur. Indeed it was. Very Pleased. More
This is my first Mercedes Benz and my first car that I leased. I saw a car and was interested. I googled it and Tysinger came up. I called and left a voicemail. Mike called me back instantly. I told him I leased. I saw a car and was interested. I googled it and Tysinger came up. I called and left a voicemail. Mike called me back instantly. I told him I was coming over as soon as possible. Mike met me as I was walking up. He was polite and he welcomed me. He asked me what I was looking for and gave me some options about the cars and he explained to me what a lease was. I was totally lost and confused. He made sure that I understood everything. In the end leasing was a good choice for me. I am glad that I met Mike and took the drive to Hampton. My experience at Tysinger and with Mike was great and I will recommend them and I will be back in the future. More
My service experience was exceptional in every way. The My service experience was exceptional in every way. The personal touch & service could not have been better. I am very pleased to have my Smart car My service experience was exceptional in every way. The personal touch & service could not have been better. I am very pleased to have my Smart car serviced at Tysingers. More
I would recommend Tysinger to anyone looking to purchase a new vehicle. Everyone on staff was courteous and knowledgeable. The process was fast and easy. We were able to get exactly what we wanted for the p a new vehicle. Everyone on staff was courteous and knowledgeable. The process was fast and easy. We were able to get exactly what we wanted for the price we were looking for! More
Ed Burrows really did a fantastic job in everything. He answered all of our questions on several vehicles - he really knows his stuff. He answered all of our questions concerning the lease option vs the b answered all of our questions on several vehicles - he really knows his stuff. He answered all of our questions concerning the lease option vs the buy option. He explained everything about the cars we have chosen and what the dealership offers in everything, including taking us to see the service area. His whole manner of working with us was very pleasant, professional and upfront -- he is a very bright young man, being both honest and true to a good upbringing. We will surely be recommending both Ed and the dealership to our friends and family members. More
I have been a Tysinger Smart customer for about a year now and I am always amazed with the attention to detail and the quality of work. I have never been treated so well by a dealership in my life. I now and I am always amazed with the attention to detail and the quality of work. I have never been treated so well by a dealership in my life. I recently took my vehicle in for an oil change and the experience was FANTASTIC. Amazing waiting area, friendly people. Just a very pleasant experience. Definitely not your typical dealership. HIGHLY recommend and I will never purchase a car anywhere else ever again! More
My entire buying experience at Tysinger was outstanding. Mitch Sears is a great salesman who really knows his job inside and out. He found the exact car I needed and was very fair in the negotiated price. Mitch Sears is a great salesman who really knows his job inside and out. He found the exact car I needed and was very fair in the negotiated price. I will highly recommend to my friends when they are shopping for a new or used car to make sure they include Tysinger in their search and ask for Mitch Sears by name. More
I started car shopping over a year ago and decided I wanted a Veloster. When I heard that a Turbo version would be available in 2013 model year I decided to wait. During the entire wait Mitch kept me wanted a Veloster. When I heard that a Turbo version would be available in 2013 model year I decided to wait. During the entire wait Mitch kept me in informed, and worked to get me what I wanted. Never once did he try and sell me something I didn't want. More
I bought my Elantra in 2011 and my car was just total due to flood. I have had a great experience with Mitch from the day I first walked on the lot. He has great follow ups with you after you buy and is very to flood. I have had a great experience with Mitch from the day I first walked on the lot. He has great follow ups with you after you buy and is very honest and professional. I am deffently going back to get another. More