
Classic Hampton Auto Mall
Hampton, VA

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I am new to the area and I went to Tysinger based on other reviews I read. My experience was completely enjoyable and Jesse was exceptional. From the moment I entered the dealership everyone was frien other reviews I read. My experience was completely enjoyable and Jesse was exceptional. From the moment I entered the dealership everyone was friendly and respectful. I was offered water and coffee and never felt pressured or like I had to be on the defensive. Jesse truly went above and beyond the call of duty. First, the car I selected was purchased by another consumer before I could finalize my purchase so Jesse arranged for a loaner car for me to use until my vehicle arrived from another dealership. Then, my wife could not make it to the dealership to sign the purchase contract so they prepared all of the documents and allowed me to take them home for her to sign. I highly recommend Jesse and Tysinger to anyone looking to purchase a car. Joe D. Yorktown, VA More
Going into this with lowered credit scores due to past unemployment, I was nervous about being able to get a new car. I was taken care of as if I owned the place and drove home in a brand new 2013 Azera! unemployment, I was nervous about being able to get a new car. I was taken care of as if I owned the place and drove home in a brand new 2013 Azera!! I would HIGHLY recommend Tysinger to anyone!! More
We really had a wonderful experience here with this dealership. We bought a 2013 E350. Our salesperson, Ed Burrows, was exceptional both in his knowledge and customer service. Even though we live in R dealership. We bought a 2013 E350. Our salesperson, Ed Burrows, was exceptional both in his knowledge and customer service. Even though we live in Richmond, Virginia, we drove to Hampton just to buy our car from Tysinger Mercedes dealership. They do what they say they are going to do. They value their customer base and do all they can so you will keep coming back. This has been our best experience with any dealership ever. We will keep sending friends and family to them and Ed Burrows. More
I have been buying cars since the age 20. This is my 17th car and the first time the process of buying a car was not stressful and time comsuming appproximately 45 minutes. Mr.Jerome Boyd knew just what to d car and the first time the process of buying a car was not stressful and time comsuming appproximately 45 minutes. Mr.Jerome Boyd knew just what to do. He was honest and treated me with utmost respect. Then Shac had all the paper work in order. The signing of sale papers, finanial papers was less than 45 minutes and explaining all nessecary signed documents with clarity. I am proud to have purchase S430 from Tysinger and most of be an employee here. Melvin More
Mitch was easy to work with, low key, no high pressure. His low key approach made our used vehicle purchase a pleasant, stress free experience. His low key approach made our used vehicle purchase a pleasant, stress free experience. More
I had a great experience in purchasing a new Mercedes Benz at Tysinger. Matt Hein was my salesman, and he was great to work with. He was very informative about the car and never once made me feel press Benz at Tysinger. Matt Hein was my salesman, and he was great to work with. He was very informative about the car and never once made me feel pressured about the purchase. I later met Greg Montie who helped me financed the car at a better rate than my bank. Both Matt and Greg were very professional and made my experience at Tysinger a pleasant one. I would definitely recommend purchasing from Tysinger will continue to do business with them. More
Mike Burgess did a great job assisting me in choosing a Hynudai Certified used vehicle. He spent three (3) hours with me on a Saturday afternoon, answered all of my questions and he let me spend as much t Hynudai Certified used vehicle. He spent three (3) hours with me on a Saturday afternoon, answered all of my questions and he let me spend as much time as I needed choosing between two vehicles. I love my car and I am confident I made the right choice. I would recommend Tysinger and Mike to others. More
I would highly recommend Tysinger & Hadrian to anyone wanting to purchase a Mercedes...very knowledgable & fabulous customer service!!! I will definitely buy another Mercedes from them again!!! wanting to purchase a Mercedes...very knowledgable & fabulous customer service!!! I will definitely buy another Mercedes from them again!!! More
Ladonna Staton is a true "5 Star" Service Manager (Orange Team) who not only cheers me up whenever I speak with her about my car needing service, she always has the right answer...truthful an Manager (Orange Team) who not only cheers me up whenever I speak with her about my car needing service, she always has the right answer...truthful and honest, all with a positive attitude! Refreshing. All the above attributes combine to create Trust...something you cannot buy or force upon a customer relationship. Simple yet effective. For example, my car was detailed while in the shop for service, LaDonna ensured that it was kept clean & dry inside a covered area until the afternoon rain storm had passed before returning the car to my home....(guess I have to add the attribute "Thoughtful" to my list of LaDonna's Professional Qualities) I would sum-up LaDonna's service as "A Touch of Class" ....Well Done! More
First Tysinger is a awesome dealer ship, they first invited us into the dealer ship and offer us drinks and snacks such as water, tea, coffee, chips and fruit this was a plus for me just by itself. Se invited us into the dealer ship and offer us drinks and snacks such as water, tea, coffee, chips and fruit this was a plus for me just by itself. Second Hadrian was our sales advisor who was phenomenal his knowledge of the Mercedes Benz Family was endless he was able to explain the architectural structural of the Mercedes from the hood to the back bumper I was blown away on how he explain the details of this machine. I walked away from him feeling like I just went to school on how to build a Mercedes and how the Mercedes protects and offer safety for its drivers I wanted to buy one for my entire family. Hadrian often would tell us funny stories about him and his family enjoying their Mercedes which was very impressive. Lastly, over all Hadrian was very patient and knowledgable about the Mercedes Family, he answered all of my husband and my questions without us feeling rushed or obligated to buy. The entire staff was very pleasant and welcoming they made us feel like we were at home. Awesome Job Tysinger. More