
Classic Hampton Auto Mall
Hampton, VA

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We purchased a nice luxury sports coupe car from a nice dealer--the Service Department of our previously dealership was the reason we sold our previous vehicle as we could no longer trust their personnel. dealer--the Service Department of our previously dealership was the reason we sold our previous vehicle as we could no longer trust their personnel. We actually looked at the Tysinger Service Department before we decided on the purchase. Delano is simply teriffic. Our car comes out looking like it went in--cannot be said for other dealerships. We will purchase from them again. More
LaDonna Staton has been my service manager since I purchased my Mercedes in 2003. She is always professional, personable, efficient, and accommodating. She has the rare ability to make clients feel purchased my Mercedes in 2003. She is always professional, personable, efficient, and accommodating. She has the rare ability to make clients feel important and that she is happy to see them and be of service. I appreciate the timely manner that she schedules requests for maintenance or check-ups, taking into consideration my schedule. I continue to deal with Tysinger because of staff like LaDonna, the friendly customer service, the quality that goes into work performed, and the satisfaction I feel that my car has been given the best of care. I highly recommend Tysinger, LaDonna, the maintenance staff, and others associated with the dealership. And, I enjoy having the option of being given a "loaner" vehicle to drive while my car is being serviced. It would be very difficult for me to change to another dealership since I've enjoyed Tysinger for the past (almost) 13 years and look forward to continuing the relationship. More
The service at Tysinger was great. Delano was wonderful to work with. He kept me in the loop as to what was happening with my car and what the cost would be. Excellent service! to work with. He kept me in the loop as to what was happening with my car and what the cost would be. Excellent service! More
Over the years I have purchased seven cars from tysinger. Ed and Miles are great to work with.Excellent service from sales to service. Would not think of going to any other car dealer. Mark Friedman Ed and Miles are great to work with.Excellent service from sales to service. Would not think of going to any other car dealer. Mark Friedman More
HADRIAN IS THE PERFECT CAR SALESPERSON. HE IS ENERGETIC, KNOWLEDGEABLE, FRIENDLY, PATIENT, AND KNOWS HOW TO DEAL WITH PEOPLE. HE, ALONG WITH MILES AND SHAK, MADE OUR NEW CAR-BUYING EXPERIENCE BEYOND COMPAR KNOWLEDGEABLE, FRIENDLY, PATIENT, AND KNOWS HOW TO DEAL WITH PEOPLE. HE, ALONG WITH MILES AND SHAK, MADE OUR NEW CAR-BUYING EXPERIENCE BEYOND COMPARE. THEY HAVE SET THE BAR EXTEMELY HIGH FOR ANY OTHER DEALERSHIP THAT I MAY VISIT IN THE FUTURE...AND AS I TOLD HADRIAN, I AM NOT A FAN OF CAR SALESPEOPLE. KEEP UP THE GREAT WORK TEAM TYSINGER! More
Samantha Terepka showed professional salesmanship by listening to what desired & looking for - outstanding! I look forward to the same from the Service whenever that becomes necessary. listening to what desired & looking for - outstanding! I look forward to the same from the Service whenever that becomes necessary. More
I really appreciate Mr. Burrows patience and his time, just so personnel and polite. I think Mr. Tysinger have a outstanding group of people working for him. just so personnel and polite. I think Mr. Tysinger have a outstanding group of people working for him. More
My sales manager at Tysinger Mercedes Benz is the greatest.Delano always looks out for my best interest and treats me as if I am his only customer. I have never experienced such great customer servic greatest.Delano always looks out for my best interest and treats me as if I am his only customer. I have never experienced such great customer service from a service department. When the courtesy vehicle picked me up from work on yesterday, Charles met me at the door in the rain with an umbrella and even my co-workers marvelled at the service I was provided. thank you Tysinger for living up to the reputation that you have established in this whole state. More
My husband and i purchased a new vehicle from Mike on 1/14/2013 he was very, very knowledgeable, he came in on his day off just to answer questions and make sure we were happy,of course i changed the col 1/14/2013 he was very, very knowledgeable, he came in on his day off just to answer questions and make sure we were happy,of course i changed the color of the vehicle 3 times and called him Mark eventually he answered to Mark hahahaha any way Mike is one great asset to your Company he listens and gets exactly what you are trying to tell him even though you do not know yourself.His people skills are great!!!! Thanks Mark oh no Mike More
Mr. Gibbs a extremely courteous and professional throughout the purchasing process, which made our choose a lot easier. He also assisted in expediting the process. throughout the purchasing process, which made our choose a lot easier. He also assisted in expediting the process. More