Classic Hampton Auto Mall
Hampton, VA
Filter Reviews by Keyword
By Type
Showing 1,428 reviews
Outstanding Experience I am a first time car buyer and most dealerships would try to take advantage of something like this, but Minu was very patient and understanding and m I am a first time car buyer and most dealerships would try to take advantage of something like this, but Minu was very patient and understanding and made sure I was getting everything I wanted within my budget. Minu and Amanda Faubel also made the paperwork a quick and smooth process and I will definitely recommend this dealership to friends and family looking to buy. More
She Lied to my face!! I should have know better than to believe she would do what I asked and only pull my credit from one place! I got an alert saying she pulled from 4 di I should have know better than to believe she would do what I asked and only pull my credit from one place! I got an alert saying she pulled from 4 different places and she pulled my husbands credit numerous times and he NEVER gave permission. Then had the nerve to say God bless you! More
J Gillyard review Really enjoyed the car buying experience at Tysinger. My salesman KJ was awesome. I will return again once I'm in the market for a new vehicle. Really enjoyed the car buying experience at Tysinger. My salesman KJ was awesome. I will return again once I'm in the market for a new vehicle. More
Great The service was great definitely will be come back to shop they're very hopeful they got me exactly what I wanted I love my new car The service was great definitely will be come back to shop they're very hopeful they got me exactly what I wanted I love my new car More
Best sales guy I've delt with Very satisfied with everything Karon and Ms Pamala went far and beyond to make sure I could drive off for the first time in over three months. When o Very satisfied with everything Karon and Ms Pamala went far and beyond to make sure I could drive off for the first time in over three months. When other dealerships made it impossible for me I thank and appreciate everything they did for me. More
My FIRST Leasing experience I will be retiring at the end of this year and I needed to get my expenses lowered and to be rid of the negative equity of my car. I am just so happy! I will be retiring at the end of this year and I needed to get my expenses lowered and to be rid of the negative equity of my car. I am just so happy!! I will finally be out of my up-side-down, negative equity situation at the end of my 3-year lease. I was able to trade in my 2015 Nissan Sentra (with very low mileage, in excellent condition and my credit score was great, too), for a leased 2018 Hyundai Elantra. My monthly payments are slightly less and I can be payment free in three years. Mitch, Pam and Larry were understanding of my situation and made it happen for me; such amazing teamwork. Thank you all so very much! More
No-Pressure Salesman I recently purchased a used S4 from Tysinger. I was greeted by Tim in the lot and after answering a few questions he recognized my interest and immed I recently purchased a used S4 from Tysinger. I was greeted by Tim in the lot and after answering a few questions he recognized my interest and immediately arranged a test drive. I knew this was the car for me but a fair price point was my main concern. Tim took my bottom line to the used car manager but JP wouldn't budge, so I walked away. Tim didn't give up, he called several times with different options to get to my price point and eventually we found a fair compromise. Tim went above and beyond my expectations of a car salesman and even after my purchase he keeps me informed on Audi sales and maintenance specials. When it's time for another vehicle, I'll be looking for Tim at Tysinger's. More
Smooth process The process was very smooth. They understood my car buying process and handled it very well. I will be back on my next car purchase. The process was very smooth. They understood my car buying process and handled it very well. I will be back on my next car purchase. More
From a thrilled customer owner of Scarlet! This is my fourth Hyundai (previous were all Elantra's), all from Tysinger. I would be hard-pressed to change dealers. My husband shopped around but k This is my fourth Hyundai (previous were all Elantra's), all from Tysinger. I would be hard-pressed to change dealers. My husband shopped around but knew I was in favor of Tysinger and they exceeded all the others in cars available on the lot and total customer service. It was a pleasure to deal with Bill Upton. He obviously knows his business and communicates it clearly. Who ever would have thought that I, a 70-year-old woman, would buy a RED car (I have named her "Scarlet")! Actually, it was the new front GRILL design and that TV commercial highlighting it, I have never experience a dealership that has such a customer service orientation that they not only care enough to have a living, lily pad pond, but have also enhanced their already spectacular rock hill vehicle display with a waterfall! BYW, Bill, please e-mail us the photo of Wally and me with Scarlet!!! Thanks for everything. More
Easiest car buying experience I ever had!!! Great experience!!!! James was very thorough and helped my daughter and I fully understand everything about our Hyundai. I feel James went above and b Great experience!!!! James was very thorough and helped my daughter and I fully understand everything about our Hyundai. I feel James went above and beyond. He made it an enjoyable experience. It's my daughters first car and James pointed out all of Hyundais safety features, which helped me feel at ease that I was putting my young driver in a safe reliable vehicle. Thumbs up all around!!!! More