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Classic Ford of Madison
Madison, OH
134 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 134 reviews
April 03, 2026
I had a recall for my Explorer and Brad was the technician. He sent a video of the car being serviced with an update on what he accomplished, etc. The waiting area was fine with refreshments and technician. He sent a video of the car being serviced with an update on what he accomplished, etc. The waiting area was fine with refreshments and fruit. The entire process was quick and I was out in no time. I felt the experience was great and Brad's update and video were a nice touch. More
by WOJO209
Verified CustomerEmployees Worked With
Jacob, Brad
March 31, 2026
For the second time, my appointment was lost. Because of this, they did not have the parts ordered to fix an issue that I mentioned while making the appointment. Everything they did do was excell Because of this, they did not have the parts ordered to fix an issue that I mentioned while making the appointment. Everything they did do was excellent. I'm not upset. I had to make an appointment with Classic Hyundai to have my transmission looked at, and they can do the stuff Ford missed. More
by btruelsch
Employees Worked With
I don't remember names.
March 23, 2026
Service was responsive to my needs and addressed all my concerns with my vehicle. Jake has always made me feel as though I was important and not just trying to sell me services. concerns with my vehicle. Jake has always made me feel as though I was important and not just trying to sell me services. More
by tobin.hawes
Employees Worked With
Jake
March 22, 2026
Great place everyone is so friendly the young man at the service desk was exceptional very friendly and pleasant answered Al my questions. I have forgotten his name it was Saturday morning 3/21/26 service desk was exceptional very friendly and pleasant answered Al my questions. I have forgotten his name it was Saturday morning 3/21/26 More
by traingerman
Employees Worked With
Don’t remember his name Saturday 3/21 exceptional friendly
