![](https://dealerrater.com/ncdn/s/12.20240619.137/Graphics/icons/close-x-orange.png)
Classic Ford Sales
Smithfield, NC
Filter Reviews by Keyword
By Type
Showing 653 reviews
I have purchased 3 new cars over the years and this was by far, the absolute best experience I have had. Yolanda was very reponsive from the very first contact she made. She was very enthusiastic and pos by far, the absolute best experience I have had. Yolanda was very reponsive from the very first contact she made. She was very enthusiastic and positive. I actually looked forward to meeting her after speaking with her on the phone. She provided superior customer service and surpassed my expectations on every level. My husband and I actually laughed and enjoyed the car buying experience, which often is not the case. We left feeling we had been given the best the dealership had to offer. My next vehicle purchase will be at Classic and I will ask for Yolanda personally. More
Yolanda and the team at Classic Ford were professional, prompt and accomondating. I utilized the ZAG internet service offered by my insurance company to secure a no hassel price for our new car. Within 2 h prompt and accomondating. I utilized the ZAG internet service offered by my insurance company to secure a no hassel price for our new car. Within 2 hours at the dealership, we completed the entire transaction! Thank you for making it easy! More
I would recommend this Dealership, because they showed good courtesy, they was very profesonial& very frendly. They answered all of our questions & they made it a good exspereance to buy a car. I would re good courtesy, they was very profesonial& very frendly. They answered all of our questions & they made it a good exspereance to buy a car. I would recommend this dealership very highly to any of my friends . Mr&MRS Garry & Pamela Clay More
Service was incredible. We walked in there to test drive a 2011 ford Explorer 2wd with sunroof, and walked out with keys to a 2011 XLT 4 wd with Nav. Yolanda Taylor was great. We had planned to go test driv a 2011 ford Explorer 2wd with sunroof, and walked out with keys to a 2011 XLT 4 wd with Nav. Yolanda Taylor was great. We had planned to go test drive a Honda pilot, Ford Explorer and lastly a toyota 4 runner. We had test drove the pilot prior to arriving at Classic, just because the dealer was closer. Needless to say we didn't go to the other dealer to test drive the 4 runner. Yolanda let test drive one of the used 4runners on the lot. Even though it was a great vehicle, we were able to realize even the newer one wouldn't compete with the Explorer. I would differently recommend Any of my friends to do business with Yolanda at Classic Ford. Because of Yolanda Taylor and Mike Rowe I too have Swapped my Ride, and couldn't be happier. Thank You. More
Yolanda was prompt and corteous with her initial response to my query for a qoute. She went and found for me a rebate I didn't even know I qualified for. I had been a Capital Ford customer for 13 years and h to my query for a qoute. She went and found for me a rebate I didn't even know I qualified for. I had been a Capital Ford customer for 13 years and had purchased 4 vehicles from them. But because of price and taking care of me the way Yolanda did I will buy from Classic Ford from now on. Thanks again for the wonderful service, Joey Gomez. More
Online experience was fast, professional and transparant. Even though the model I wanted was in short supply, they located it complete with exactly the options that I had specified. Experience at the dealers Even though the model I wanted was in short supply, they located it complete with exactly the options that I had specified. Experience at the dealership was equally efficient. More
Yolanda was very friendly and communicative through out the entire new car factory order process. The upfront price was great and was the same price when it came down to sign the contract. She called wit the entire new car factory order process. The upfront price was great and was the same price when it came down to sign the contract. She called within minutes of the car being delivered to the dealer, and when I picked it up the same day, it was detailed and ready with just a short time needed to sign the paperwork. Again, very fast and friendly car buying experience. Would not hesitate to recommend to others... More
Jackie was very friendly when we pulled up on the lot. Not pushy, but wanted to be sure that she was there to help. Once we decided on a vehicle, she really worked with us to be sure it was the one we wan Not pushy, but wanted to be sure that she was there to help. Once we decided on a vehicle, she really worked with us to be sure it was the one we wanted and at the price we were looking for. More
I dealt and am dealing with Ms. Yolanda Taylor...my initial contact was via the internet and subsequently via telephone. I found Ms. Taylor to be very knowledgeable and informative both from a persona initial contact was via the internet and subsequently via telephone. I found Ms. Taylor to be very knowledgeable and informative both from a personality and auto information level. I have been very pleased with my interaction with Ms. Taylor...My questions have all been answered to my satisfaction.......I visited two show rooms in person with my wife at other dealerships and several via internet/cell conversation and none have been more impressive then Ms. Taylor.......I will not hesitate to recommend Ms. Taylor to anyone desiring to purchase a vehicle. More
After applying online through USAA for a price quote on a brand new ford fusion, I recieved a call from Yolanda Taylor asking me about what kind of car I wanted. I was so suprised by the dedication and frien brand new ford fusion, I recieved a call from Yolanda Taylor asking me about what kind of car I wanted. I was so suprised by the dedication and friendliness I told her I would drive the 50 miles to Smithfield and take a look at their selection at the dealership. Upon arrival at the dealership she went straight to work helpping me with all the paper work and the different cars they had avaliable. During this time she continued to be friendly and showed me what the cars had and what they had avaliable. Once I decided what I wanted to purchase, she helped me get the best deal possible. For example, she told me she can get me a loan for 0.0 interest with 1000 rebate but the 1.9 interest with 2500 rebate is alot better so I took that one. Throughout my whole stay at the Ford Dealership in Smithfield, NC every employee was friendly and did their best to get me the best deal. I reccommend this location for any USAA card holder and regular citizen. More