Classic Ford Sales

I put Good on price opposed to Great because I am a consumer. In my mind there is no such thing as a Great price on a new vehicle since dealerships are in the job to make money. I will say that Class consumer. In my mind there is no such thing as a Great price on a new vehicle since dealerships are in the job to make money. I will say that Classic gave me a deal I was pleased with. Classic Ford and especially Yolanda is a class act. I visited 6 dealerships (3 GM and 3 Ford). The other two Ford dealers were not even close in the professionalism and low sales pressure exibited by Ms. Robinson. The other two dealerships were also inside of 30 miles away opposed to the 60 miles (1 way) Classsic Ford is from where we live. Prices for the other two dealers were close but the service and professionalism was not. Don't know if or when we will buy again, don't even know if it will be a Ford. If it is a Ford, we will buy from Yolanda and if she is not there, Classic will still be first on our list. Great job. More

Yolanda is an exceptional person and an extremely customer service oriented person. She put forth lots of friendly extra-ordinary effort to get me the vehicle I wanted at the price that I wanted. She customer service oriented person. She put forth lots of friendly extra-ordinary effort to get me the vehicle I wanted at the price that I wanted. She was at all times very pleasant and did smile with every step that we took and always made me feel I was the most important part of the sale. She took me on a test drive and, of course asked me to drive the Focus I was looking at. I talked with the Sales Manager and the Finance Manager who both were very friendly and a plus to your company. Thanks fr giving me the opportunity to commend the sales staff. Luther W. Stephens More

I wanted to wait and respond to this survey after I had made my trip to Atlanta, Ga. Upon having the vehicle checked out today (3-12) before I was to go on my trip I was told that engine air filter is ve made my trip to Atlanta, Ga. Upon having the vehicle checked out today (3-12) before I was to go on my trip I was told that engine air filter is very dirty, shocks leaking oil and needs to be replace and front engine crank seal is leaking oil badly. I know that I bought the vehicle as is. I just wasn't expecting this kind of costly repairs this soon after purchasing it. Overall my experience with Jamil was good and I would recommend this dealership as my Aunt did who recommended you to me. But I am a little disappointed now that I have found out these additional problems. I can't imagine that this just happen after I purchased the vehicle which I only had less than a month. More

The most pleasurable car buying experience ever for my wife and I! Jacqueline gave us the best price of five dealerships I talked with, so we got the 2012 Explorer we looked so hard for. Jacqueline also wife and I! Jacqueline gave us the best price of five dealerships I talked with, so we got the 2012 Explorer we looked so hard for. Jacqueline also gave us exactly what we wanted on our trade in. Britton in their Finance Department beat my banks finance rate, which was super low to begin with. Jacqueline also took time to show my wife how to use the Sync system and go over all the knobs and switches inside, which ther are many on this wonderful SUV. Very patient and kind during the entire process. Top notch Ford dealer!! A must go to dealer if you want respect, a great deal, and fast service. Thanks again to Classic Ford of Smithfield!!! You guys rock!!! More

I have bought two vehicles from this dealership in the past year and I have never been to a dealership that works so hard to get you what you want. They are very courteous and try to take care of you whi past year and I have never been to a dealership that works so hard to get you what you want. They are very courteous and try to take care of you while you are going through the process of purchasing your vehicle. The salesman was a straight no xx kind of guy and I really like that and look forward to doing business with this dealership in the future. More

We had an excellent experience working with Yolanda and Classic Ford in pricing and finding our 2012 Escape Ltd. We used TrueCar.com to price our vehicle and all 3 of the dealers who contacted us were ver Classic Ford in pricing and finding our 2012 Escape Ltd. We used TrueCar.com to price our vehicle and all 3 of the dealers who contacted us were very prompt in getting back to us. But Yolanda called shortly after we had input the information into the system and was even more prompt locating an Escape with the features we wanted. The entire staff were pleasant and well informed when we took delivery. This buying experience was painless, professional and very rewarding. We can recommend Classic Ford without reservation. More

I CERTAINLY GIVE THE CLASSIC FORD TEAM A BIG THUMBS UP & RATE THEM A 10. I WAS PREPARED TO WALK AWAY WHEN ALL OF A SUDDEN TODD OFFERED ME A DEAL I COULDN'T REFUSE. IN FACT, HIS EXACT WORDS WERE "IT JUST F & RATE THEM A 10. I WAS PREPARED TO WALK AWAY WHEN ALL OF A SUDDEN TODD OFFERED ME A DEAL I COULDN'T REFUSE. IN FACT, HIS EXACT WORDS WERE "IT JUST FEELS NICE TO DO THE RIGHT THING FOR SOMEONE."I WOULD HIGHLY RECOMMEND CLASSIC FORD TO EVERYONE. GO SEE TIM DAVIS & TODD & TELL THEM MICHAEL CAULK SENT YOU!!YOU WON'T BE SORRY!! More

Service writer was pleasant and speedy to get to the matter at hand. The work was done on time and completly. The wait was not long and the waiting aera was comfortable. matter at hand. The work was done on time and completly. The wait was not long and the waiting aera was comfortable. More

Yolanda was outstanding in every respect. She answered all my questions and even went so far as to set up my phone with the cars SYNC feature then sat in the car with me and demonstrated how all the high all my questions and even went so far as to set up my phone with the cars SYNC feature then sat in the car with me and demonstrated how all the high tech features operated even though it was an hour past closing I never felt rushed. She made the buying experience an absolute pleasure! More

I had the USAA finance pricing and this dealership had the vehicle I wanted. The vihicle didn't have keyless entry and Yolanda had it put in for the dealer cost of $295, Also Yolanda did most of the work the vehicle I wanted. The vihicle didn't have keyless entry and Yolanda had it put in for the dealer cost of $295, Also Yolanda did most of the work through telephone and via E-mail. I scanned my DL and Insurance card and Registration of my old SUV and she had most of the paper work ready for me when I walked into the dealership. More