Classic Ford Sales

purchase experience Although assistance in obtaining financing was good, the salesperson needs to refine her delivery. In reviewing, not once were questions asked about Although assistance in obtaining financing was good, the salesperson needs to refine her delivery. In reviewing, not once were questions asked about what type of vehicle I actually needed. It seems as though more emphasis was placed on the sale rather than helping the customer make an informed decision. As a result, I have a vehicle that will probably be traded within a short period in order to get one that will help me conduct my business in a safer, more economical manner. I do not believe I will be purchasing that vehicle from Classic. More

Buying experience I had a very pleasurable buying experience at Classic Ford on July 27th, I went on a different day to test drive a 2016 Ford fusion and that is the r I had a very pleasurable buying experience at Classic Ford on July 27th, I went on a different day to test drive a 2016 Ford fusion and that is the reason I we t back to buy the car. I fell in love with the fusion, Jamil stanton the sales manager and Nigual a very nice young man at classic Ford in smithfield were the two who took care of me, I told them what I wanted and could do and they delivered on it. I was so happy with my new car. Those two individuals are what a pleasant buying experience is all about. I will always recommend classic Ford to other people. Jamil also helped me before on an escape and done a great job. In all respect I highly appreciate both jamil and nigual they are great guys. They are good keep them:-) Thank you so much for my new vehicle, Patsy Daniels More

Excellent car-buying experience The team at Classic Ford of Smithfield once again were outstanding. This is my fourth purchase from this dealership and I will continue to buy from t The team at Classic Ford of Smithfield once again were outstanding. This is my fourth purchase from this dealership and I will continue to buy from them in the future. I bought a F-150 truck at a terrific price without the haggling. They know from the moment you come in that you are there to purchase a vehicle at the best price possible with the best service available, and they don't disappoint. The whole buying experience, from start to finish took less than two hours and I was out the door driving my new truck. The staff are warm and personable and make you feel like you are amongst friends. If you are buying a new or used Ford car or truck in the near future, give them a chance to earn your business! More

One of easiest car deals I have ever made! The whole team of people that I worked with at Classic were great! From start to finish they did everything they could to accommodate me and my wife! The whole team of people that I worked with at Classic were great! From start to finish they did everything they could to accommodate me and my wife! Definitely checking them out for my next purchase. More

very much pleased Had a pleasant time with Lewis Allen while purchasing my new car. He was well prepared for the questions I had to offer. When purchasing another vehi Had a pleasant time with Lewis Allen while purchasing my new car. He was well prepared for the questions I had to offer. When purchasing another vehicle I will be in touch with him again. More

A great experience. I have talked with Lewis Allen for the past couple of years when I brought my F150 for service intervals. He has always been friendly and enthusiasti I have talked with Lewis Allen for the past couple of years when I brought my F150 for service intervals. He has always been friendly and enthusiastic about his job as I have for the Ford product line. I saw the 2013 Fusion on Classic's web page and came down to check it out, naturally looking Lewis up. He was very helpful and I bought the car the same afternoon. More

Perfect I never felt so welcome at any dealership as I did here And they worked on what I wanted until They got it done These people all treat u lik I never felt so welcome at any dealership as I did here And they worked on what I wanted until They got it done These people all treat u like they have known u for years More

Great to deal with Dean. I again bought from Classic Ford here in Smithfield NC due to first of all Dean my salesperson is a honest and just a great overall person to talk to I again bought from Classic Ford here in Smithfield NC due to first of all Dean my salesperson is a honest and just a great overall person to talk to even with other subjects other then selling as we both come from the same time with Classic music that we both in joyed and even now. He is also very polite and wants to make sure when you pickup your car you are happy with the purchase. I also have to say for the rest of the staff I bought my 2015 Ford Transit from they are great to deal with and also very polite to deal with and hope them best wishes and I will return some day for another Ford from them. Sorry Not To Soon as 2 this year is quite good for awhile. More

Happy Salesman was instantaneous in greeting me. All questions were thoroughly answered and I was testing the truck within minutes. The experience was smo Salesman was instantaneous in greeting me. All questions were thoroughly answered and I was testing the truck within minutes. The experience was smooth and very quick. I will recommend Classic Ford. More

why does it take over 30 days to fix a truck Bought an used 2013 F150 FX4 in mid April of 2015 they serviced it for 3 days two weeks later warning light came on on dash the truck would skip 5th g Bought an used 2013 F150 FX4 in mid April of 2015 they serviced it for 3 days two weeks later warning light came on on dash the truck would skip 5th gear go from 4th - 6th. Took the truck in the first'thing the next day after a week they had to call Ford tech services to"repair" a valve.Two weeks later it happened again but this time worse it would jerk going from 1st - 2nd then go 4th to 1st to 6th gear took the truck in on June 1st 2015 and after weeks of saying it is a certain part it still is not fixed on June 30 2015. Had several talks with the sales manager service manager and even emailed the main manager which he did not respond. I asked a sales person to order me a new 2015 truck and never heard back. In the month that they have had my truck I was never offered a loaner, and while testing my truck they have put several hundered miles on it. so No i would not buy or recommend doing bussiness with this dealership. More