Classic Ford Sales

Best Buying Experience I've Ever Had! This was the best experience I have had in a long time. Our sales person was very personable. He took the time to get to know me and learn all about w This was the best experience I have had in a long time. Our sales person was very personable. He took the time to get to know me and learn all about what I wanted in a new vehicle and delivered. This was my first time buying a car from Classic Ford but I know it won't be my last. More

Great experience We were able to find a new affordable car without hassle. Our experience began with a quick response from the Internet inquiry we initiated with foll We were able to find a new affordable car without hassle. Our experience began with a quick response from the Internet inquiry we initiated with follow ups to ensure we had an appt to meet with a salesperson. Our salesperson was very knowledgeable and patient and worked dilegently on our behalf with the managers to make sure we achieved our financial goals in purchasing a new Ford Fusion. More

BUYING A NEW VEHICLE MY EXPERIENCE AT CLASSIC FORD WAS AN EXCELLENT ONE . EVERYONE WAS VERY PROFESSIONAL , KIND AND FRIENDLY .I WAS TREATED WITH THE UP MOST RESPECT AND I MY EXPERIENCE AT CLASSIC FORD WAS AN EXCELLENT ONE . EVERYONE WAS VERY PROFESSIONAL , KIND AND FRIENDLY .I WAS TREATED WITH THE UP MOST RESPECT AND I HAD AN AWESOME SALES PERSON. JACKIE IS ONE OF THE KIND. I WILL REFER ALL MY FRIEND TO ASK FOR HER WHEN THEY VISIT CLASSIC FORDS. T5HANK YOU ALL FOR EVERYTHING. More

Thank you Jacque I was very happy with my experience buying a new car. I have bought several cars from Classic Ford and I have never been disappointed . Jacque wa I was very happy with my experience buying a new car. I have bought several cars from Classic Ford and I have never been disappointed . Jacque was so easy to talk to, understood budget restraints and found me the best deal. She didn't give up even when I didn't think we could make a deal. Thank you Jacque for a wonderful afternoon. More

salesman Monty hall suoerb but if your credit history shakyt Upset driving on expired plates dealership not designed for people with less standard credit history wouldn't recommend to anyone with bad credit very Upset driving on expired plates dealership not designed for people with less standard credit history wouldn't recommend to anyone with bad credit very frustrating More

Buying a new vehicle The reason I gave Classic Ford a 5 star is the friendly service and disclosed all information in each step. The sales lady went over every option of t The reason I gave Classic Ford a 5 star is the friendly service and disclosed all information in each step. The sales lady went over every option of the vehicle I was interested in and found the vehicle I wanted. The finance lady went over all information and answered all questions. We were introduced to all the people involved in the process. More

Jacque was awesome We had a great experience at Classic Ford this weekend. Jacque was committed to helping us get the car we wanted and never gave up! She and the who We had a great experience at Classic Ford this weekend. Jacque was committed to helping us get the car we wanted and never gave up! She and the whole team were friendly and went out of their way to make sure we were satisfied. I would definitely recommend Jacque and Classic Ford to anyone. More

Lewis Allen is the best salesman I have ever had the pleasure of working with he is the reason I will be coming back to buy a truck next year salesman I have ever had the pleasure of working with he is the reason I will be coming back to buy a truck next year More

Goes back on word I went in to trade in my truck at the end of october for a 2014 jeep compass. My husband is overseas so I had to do everything while I had our 2 year I went in to trade in my truck at the end of october for a 2014 jeep compass. My husband is overseas so I had to do everything while I had our 2 year old daughter with us which is fine because this is part of life. Anyways, they wouldn't budge on the price of the jeep, which is also fine but it just wouldn't fit in our price range. My husband and I finally decided if they could get us to $315/month payments for 5 years, we would sign. I called the salesman and told him that and I specifically said "out the door, tags, tax, title, and fees" as well. He said okay. I drive 30 miles to the dealership and its a whole different story. "No this isnt including tax, title, fees, etc". I get up to walk out because I am just annoyed at this point. The manager comes over and we agree... $315/month for 5 years. It came to $316.55, okay cool. Well the jeep needed a new battery and the side panel on the drivers side seat needed replacing. I signed off on these conditions BEFORE agreeing to buy. Car is ready and I get in and wouldnt you know, the side panel is still broken. The salesman rigged it and I went home. I get out and it BROKE AGAIN. I called and schedule a day to come back in. THEY WANTED TO CHARGE ME FOR IT. So I asked for my paperwork where I signed to the agreement that it would be fixed and after an hour of arguing back and forth, they agree to fix it. (after I decided to call my lawyer). Fast forward to a month and a half later and its time for scheduled maintenance..It still has under 36000 miles on it. I called them to make an appointment for "whatever the warranty covers" because it is about to be shipped overseas where the warranty will be voided. The guy says "okay we can do things like the oil change and tire rotation here but anything else will have to be done at a chrystler dealership" (this is because there are two different warranties, the one at the dealership i bought it at and another for the actual vehicle itself for being under 36000 miles). Okay, so I go in today... They tried to sell me $40 wiper blades but I said no thanks because I dont want to give this place any money. So they get done and tell me my total is $45. I politely told the guy that I only came to get what was covered by the warranty. HE then told me I didnt have one! WHAT?! I confirmed when I bought it and again when I called to schedule the appointment. Do you really think I would have driven all the way to smithfield if it wasnt covered? So we go back and forth and I get pissed. I told them they are the most backwards dealership I have ever dealt with. My father was a mechanic, I know how they work. I am so tired of this place telling me one thing on the phone and another when I go in. I didnt pay for the services today. They said it would be taken care of. Friends, do NOT go to classic ford of smithfield. Spare yourself the headache. More

Great Experience My wife and I hand an amazing experience from beginning to end. Salethea, Jennifer, and TIm made us feel welcome and kept us updated throughout the w My wife and I hand an amazing experience from beginning to end. Salethea, Jennifer, and TIm made us feel welcome and kept us updated throughout the whole car buying process. More