Classic Ford Sales
Smithfield, NC
Filter Reviews by Keyword
By Type
Showing 659 reviews
We were very happy with our experience with the staff at Smithfield Ford. They worked with us to get a 0% interest rate for 72 months. Highly recommend this company for your ford needs. Glen, the sales and Smithfield Ford. They worked with us to get a 0% interest rate for 72 months. Highly recommend this company for your ford needs. Glen, the sales and leasing consultant was very friendly. He sat with us for 45 minutes on all the features and uses of this truck. He showed us how to use the app as well. He had followed up and told us if we have any questions we could contact him at any time. Fantastic customer service. More
Excellent afternoon for an XLT My old Explorer turned 20 July 1 and had 250,000 miles. It needed some repairs that looked expensive. I had determined I would keep the car 20 years My old Explorer turned 20 July 1 and had 250,000 miles. It needed some repairs that looked expensive. I had determined I would keep the car 20 years and that goal had been achieved with very satisfactory results. Therefore, my first choice (having studied Consumer Reports and discounted their rating for "customer satisfaction, was to check out the Ford Explorer XLT in white that resided at Classic Ford in the nearby town of Smithfield, NC. I was met by Jackie Dickens, who was exceedingly kind and knowledgeable. She tuned me into all the new innovations that my dear car had not even dreamed about. We were able to work out a deal and I soon owned a new Explorer, which I hope behaves as well as the old one did. Here's to a happy 250.000 miles. In twenty years I'll be 97 so I believe this is my last new car. We'll see...…. :>) More
purchase a vehicle my experiences while shopping for a new truck had began to get frustrating. I was browsing the internet and came across classic ford's website. i came my experiences while shopping for a new truck had began to get frustrating. I was browsing the internet and came across classic ford's website. i came across their sales and inventory page and saw their large inventory and decided to call to see if they had the f-150 i was interested in. i called and talked to a very pleasant internet representative named tabatha.she was very nice and i set an appointment to visit the dealership.when my wife and i arrived we were met with a smiling salesman who went to get tabatha. once again she was very pleasent and introduced us to our sales person. his name was tyler.i explained what i was looking and because of his listening skills he said he had the perfect truck for me. he went and drove it to us and he was right on. we drove the vehicle and decided it would serve our purprose. i had a trade and once they appraised it i was presented with their proposed deal. it did not meet my expectation so i explained to tyler my offer.he came back and said they would take my offer. every employee i came in contact with was smiling and i did not hear one complaint about working on saturday or the fact that it was oppressively hot.i made this long because i retired from car sales and very seldom saw a dealership that seemed to operate with every person i met seemed to be customer focused as well as classic kudos to the management team for their contribution. thank you tabatha and tyjer for your great customer service skills. steve perry More
2020 Ford Ranger Had a good experience with Joshua Harrington.Was not pressured. He allowed me to take my time to think about the deal. Would recommend him to my frien Had a good experience with Joshua Harrington.Was not pressured. He allowed me to take my time to think about the deal. Would recommend him to my friends. More
What a wonderful experience. Glen Douse helped me out with a truck purchase. He listens to my needs and desires and made it happen. He is professional, courteous, understanding and a good listener. He with a truck purchase. He listens to my needs and desires and made it happen. He is professional, courteous, understanding and a good listener. He found the truck I wanted and made the deal work. The finance office got me through the paperwork quick and I felt we both won. More
Thanks to Lou Bain! Classic Ford of Smithfield had the car I wanted! My thanks to Lou Bain for all his hard work; he is very personable, and truly knowledgeable about t Classic Ford of Smithfield had the car I wanted! My thanks to Lou Bain for all his hard work; he is very personable, and truly knowledgeable about the vehicles. He is the reason I give 5 stars. More
I thought Josh did an outstanding job in finding the right truck we were looking for. The folks at CLassic Ford have always taken excellent care of our vehicles. Don Alligood right truck we were looking for. The folks at CLassic Ford have always taken excellent care of our vehicles. Don Alligood More
An enjoyable experience - Thank you Abriana Pinedo-Rowland This was the most fluid experience of buying a vehicle that I've ever encountered. Like everyone else stuck indoors, I needed something new in my lif This was the most fluid experience of buying a vehicle that I've ever encountered. Like everyone else stuck indoors, I needed something new in my life and it was a Ford Ranger. I spoke with Tabitha over the phone and she set up my appointment and when I arrived she introduced me to Abriana, my sales person who turned out to be pretty amazing that day. I had my mind set on a Ford Ranger XLT SuperCrew, but I ended up settling on the Ford Ranger XLT Lariat SuperCrew instead. Even though it seemed a bit out of my price range Classic Ford made it happen. I was in and out fairly quick, and it all just seemed like a seamless experience. I highly recommend Classic Ford of Smithfield! Thank you for everything. More
Lou was very helpful in getting us the SUV we needed for a family of 5! He was wonderful and so willing to work with us. Very friendly and went out of his way to ensure we were comfortable and getting the B a family of 5! He was wonderful and so willing to work with us. Very friendly and went out of his way to ensure we were comfortable and getting the BEST for our money. The whole team helped get us into a new vehicle and we couldn’t be more please. We will definitely be back. More
Great experience!!!! Joshua was a fantastic salesman!!! Great experience at Classic Ford! Joshua Harrington was our salesperson and could have not have done a better job for us! Everyone was super nice and Great experience at Classic Ford! Joshua Harrington was our salesperson and could have not have done a better job for us! Everyone was super nice and Joshua was very knowledgeable and easy to work with! We would recommend Classic Ford and especially Joshua to all our family and friends! Look forward to doing more business with Classic Ford in the future!! More