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Classic Ford Mentor
Mentor, OH
222 Reviews
Classic Ford Mentor is proud to serve drivers throughout Mentor, Painesville, Willoughby, Eastlake, Concord, Madison, and the greater Northeast Ohio region with a knowledgeable team, a welcoming atmosphere, and a commitment to customer satisfaction.
Whether you're searching for a new Ford, a certified pre-owned Ford, or a quality used vehicle, our experienced sales staff is here to help you find exactly what you’re looking for. With many years of industry experience, our team understands Ford vehicles inside and out — and we’re dedicated to providing the guidance and support you need throughout the buying process.
Browse our inventory online, request more information, schedule a test drive, or explore financing options — we're here to make your experience smooth and convenient.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 222 reviews
Verified Customer
May 05, 2026
Friendly, efficient helpful and decent pricing. Scheduling was easy. Their service department was very informative . Scheduling was easy. Their service department was very informative . More
by brickken
May 04, 2026
this dealer has the best and fastest service. they've always been on top of any issue i may have with any of my current and past cars and i would not take my car to any other dealer for service. they've always been on top of any issue i may have with any of my current and past cars and i would not take my car to any other dealer for service. More
by zupecc
Employees Worked With
Ron
May 03, 2026
The dealership has always done a great job for me - very helpful and accommodating and keep me informed about the process of repairing my vehicle. helpful and accommodating and keep me informed about the process of repairing my vehicle. More
by malley1285
May 02, 2026
Got an appointment within days. No long wait. Service guy was great, walked me through the process and called me when inspection revealed an issue. Explained everything to me and No long wait. Service guy was great, walked me through the process and called me when inspection revealed an issue. Explained everything to me and agreed to proceed and call when done. Excellent service. In and out by 4 PM! Oh, and he gave me a ride home too!! Can’t beat that. More
by mghardy001
Employees Worked With
Ron Laing wrote up the repair order and followed up all day. Great guy!
April 29, 2026
Always helpful. My car would not start at the gas station after pumping gas. Called Classic, Tom sent out a service car to jump my battery. Drove to the dealership, My car would not start at the gas station after pumping gas. Called Classic, Tom sent out a service car to jump my battery. Drove to the dealership, Ian got me in & out asap. Even was willing to get me a loaner car to get me to my next appt on time. Always such piece of mind to know if I have a car problem, Classic Ford service will help me quickly & efficiently!! More
by todiplacido
Employees Worked With
Service, Tom & Ian
April 29, 2026
Our salesperson Jon was very knowledgeable and professional. He made the vehicle purchase process easy and took time to review the vehicle capabilities with us. professional. He made the vehicle purchase process easy and took time to review the vehicle capabilities with us. More
by stapes123
Employees Worked With
Jonathan Stapel
April 28, 2026
Worked primarily with Josiah and Jeremiah for the service visit for my Mustang. They were fantastic. They kept me up to date on the status while I waited. A couple times Jeremiah pulled me into the shop t visit for my Mustang. They were fantastic. They kept me up to date on the status while I waited. A couple times Jeremiah pulled me into the shop to show me what he found and how the fix would play out. I appreciated their thoroughness and willingness to keep me in the loop. More
by MikeInPerry
Employees Worked With
Josiah and Jeremiah
