Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Classic Ford Mentor
Mentor, OH
222 Reviews
Classic Ford Mentor is proud to serve drivers throughout Mentor, Painesville, Willoughby, Eastlake, Concord, Madison, and the greater Northeast Ohio region with a knowledgeable team, a welcoming atmosphere, and a commitment to customer satisfaction.
Whether you're searching for a new Ford, a certified pre-owned Ford, or a quality used vehicle, our experienced sales staff is here to help you find exactly what you’re looking for. With many years of industry experience, our team understands Ford vehicles inside and out — and we’re dedicated to providing the guidance and support you need throughout the buying process.
Browse our inventory online, request more information, schedule a test drive, or explore financing options — we're here to make your experience smooth and convenient.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 222 reviews
May 18, 2026
Service was performed as schedules; video review of my recently purchase Explorer was excellent, it identified areas that will need additional service. recently purchase Explorer was excellent, it identified areas that will need additional service. More
by itecgraphix
Verified CustomerEmployees Worked With
Steve Lisak in Service
May 13, 2026
Tom Bowens, the service manager, was phenomenal in dealing with my issues with Blue Cruise. He was extremely knowledgeable about this valuable tool in my new car. I truly believe he is the one who mak dealing with my issues with Blue Cruise. He was extremely knowledgeable about this valuable tool in my new car. I truly believe he is the one who makes that service department excellent. More
by MMLDDS
Employees Worked With
Thomas Bowens Service Department Manager
May 13, 2026
Good customer service, staffs are well trained and provide the needed information to their clients. Classics Ford is awesome. Nice having business with them. provide the needed information to their clients. Classics Ford is awesome. Nice having business with them. More
by zainabramoni
Employees Worked With
May 13, 2026
You heave to be able to talk to certain people the get the job done. the job done. More
by MSS.KIMBERLY
May 13, 2026
Smooth process, all appointments on time, in and out quickly. Overall, a positive experience. However, as I mentioned to Ryan and Todd (who were my salespeople), I was not a fan of the email communicati quickly. Overall, a positive experience. However, as I mentioned to Ryan and Todd (who were my salespeople), I was not a fan of the email communications and automated messages I received along the way. I'm sure Classic does analytics that prove that these messages and follow-ups from internet and sales managers are beneficial and lead to more sales...but they're a turn off. THAT BEING SAID, Classic was the least pushy of the dealers with whom I communicated and that is why they got my business. More
by ...
Employees Worked With
Ryan Clark, Todd Hagedorn
May 10, 2026
when i arrived at my appointment time all were on the phone, i waited 10 minutes then i dropped my keys at one of the service clerks , i think that got their attention, another 10 minutes and i rece phone, i waited 10 minutes then i dropped my keys at one of the service clerks , i think that got their attention, another 10 minutes and i received a text More
by KLONW
Employees Worked With
service
May 10, 2026
The dealership is absolutely wonderful. The staff was friendly and courteous. Ryan Clark was amazing. He displayed exceptional customer service skills and he was very knowledgeable while a The staff was friendly and courteous. Ryan Clark was amazing. He displayed exceptional customer service skills and he was very knowledgeable while answeringevery questionI had duringthe purchase. Ryan made my experience easy, simple and pain-free. I will definitely be a return customer. And, I will be referring family and friends to them. More
by shrewd2u
Employees Worked With
Ryan Clark
