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Classic Ford Lincoln of Columbia

Columbia, SC

4.2
723 Reviews

177 Greystone Boulevard

Columbia, SC

29210

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Showing 723 reviews

February 24, 2013

The customer service experience I had should be used as the model for any industry! Mr. Jenkins was uniquely accomodating, informative, friendly and professional. He had experienced a very troublesome pe More

by slyltc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Price
February 23, 2013

I work in management for a large Pharmacuetical company who is a Ford X-Plan partner (our fleet contract is with Ford). Theoritically, this makes me a preferred customer. I've recently been promoted so m More

by jerrygray8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bob Eason, Mike Humphrey
Feb 15, 2014 -

Classic Ford Lincoln of Columbia responded

Classic Ford Lincoln of Columbia wrote on 2/24/2013 9:11:36 AM: Classic Ford allowed the customer to void the original contract when he expressed displeasure, a practice most dealerships will not do. Classic Ford did not void the terms or price they agreed upon with the customer. Classic Ford will honor , at any time, the agreed upon price with the customer, February 22nd or March 14th. One sale is not worth negative anxiety, the customer agreed to all terms and signed paperwork willingly. Customer satisfaction is Classic Ford's #1 goal and we feel when a customer is not satisfied with the terms they agree to, we simply allow them to void the transaction. I am available at any time to discuss the transaction with this customer.

February 22, 2013

My experience at Classic Ford was an awesome experience. I was a little hesitant about purchasing a new car. I thought that I would not qualify until I met Rico Gibson. He is an excellent employee who repre More

by holyghost
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Rico Gibson and Mr. Mike Humphrey
February 19, 2013

Classic Ford met all my expectations. The price was great, they gave me a very generous price for my trade in and also didn't waste any of my time. They didn't have the vehicle that I wanted on their l More

by MelindaDeese
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JB Benjamin
February 08, 2013

I can honestly say that I have NEVER received the type of customer service that I received at Classic Ford. My husband and I were looking for vehicles online and what I was looking for was there. I test drov More

by busymom160
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Hand and Andrew Moore
February 03, 2013

I was very pleased with my experience at Classic Ford. I went there expecting to purchase a vehicle I saw on Autotrader, but to my disappointment, it was already sold. I didn't find that out until Robert l More

by trentenp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Eason
January 15, 2013

Completely satisfied with the overall experience and would definitely recommend to other. Justin was knowledgeable and helpful and the financing went as smoothly as possible. More

by jssexton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Green
January 07, 2013

The overall experience at the dealership rating was given because of how the sales person was willing to do whatever he could to make the purchase easy as possible. I would recommend this dealership to someo More

by tstoddard2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Boyles
January 06, 2013

Hope,Rico, and Aaron were all courteous and professional. They were knowledgeable of their product and answered all questions I had. I believe I received a great deal. Rico was willing to work with me in fin More

by bishopca
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hope Carter(internet sales), Rico Gibson (sales), & Aaron Parks(finance)
January 02, 2013

Ryan was more than helpful with putting my wife in a new vehicle. From the moment we walked in, he was not only helpful but extremely open to finding the vehicle that best fit my wifes needs. We ended up More

by mhogancu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Smith
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