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Classic Ford Lincoln of Columbia

Columbia, SC

4.2
723 Reviews

177 Greystone Boulevard

Columbia, SC

29210

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Showing 723 reviews

June 15, 2013

This is our second new car purchase from Classic Ford/Lincoln of Columbia, and the reason we returned was not only the great Ford products but the exceptional service we received from our first purc More

by hopkinsscdoc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
salesman, new car salesman, general manager, finance manager
June 11, 2013

Proir to purchasing the vehicle that my wife and i purchased,i takled with Jason Belton on a couple of occasions.Jason was and is very informative about the the vehicle that we ended up purchasing.I h More

by kwakw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Belton
June 10, 2013

The service department has been great. I get a loaner car if the service will take a long time. Costs are reasonable and everyone is friendly. My experience with my sales representative, Dayle Davis, was More

by CarlosSmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dayle Davis
June 07, 2013

I decided to purchase a new ford truck because I've had excellent service from Ford trucks over the years. I met my sales associate ( Andrew Moore ) on Monday and as I looked over various trucks I was More

by clg471855
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Moore
June 06, 2013

This was my first car buying experience, and I have to say that I don't think it could have gone any better. I started working with Mr. Jenkins via phone throughout the day and I felt confident enough to More

by lpclarkson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Jenkins, Mike Humphrey, Anthony Hicks
June 02, 2013

Justin is a great sales associate at classic ford. He helped me in purchasing my first brand new vehicle. We did everything over the phone and all I had to do was go to the dealership and sign the paper More

by Msalmond
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Greene
June 02, 2013

I would like to thank Classic Ford of Columbia for my new Ford F-150 STX and my wife's new Ford Fusion Titanium, especially Jimmy Dozier and Mike Humphrey, for one of my best car buying experiences to date. More

by Bumbazoid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Dozier and Mike Humphrey
June 01, 2013

Rico was great. He seemed to be the only salesperson doing anything for anyone, I am fortunate to have been linked up with him as this was my first time shopping at Ford. Due to his "bedside manner", I More

by mikejaydee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rico Gibson
May 30, 2013

Salesman was very good and the dealership overall was good to deal with. Price was Ok and the dealer did all they said they would. More

by ELTEXUSINC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BRIAN DAVIS
May 13, 2013

This review has such a low rating because I wasn not satisfied with the service nor the competence of the sale associateor the way I was treated by some of the other employees at this dealership. My More

by Rajack78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
unknown
May 13, 2013 -

Classic Ford Lincoln of Columbia responded

Personal Property taxes were due on the trade when the vehicle was traded to us. When the New vehicle she purchased tags were applied for she had to pay the tax bill at that time on the New Car or the state of South Carolina would not process hers tags. This customer thought this was in the dealerships control. We do not know the status of one's personal property tax when they trade with us. She blamed us for her tax bill having to be paid. She told us she had 4 degrees and that she wasn't stupid! Classic Ford does not give tax advice, nor do we inquire.

Jun 06, 2013 -

Classic Ford Lincoln of Columbia responded

The error for which the customer is speaking was caught and corrected. It was simply a mistake, there was no malicious intent. This customer became upset because of a personal property tax issue. This customer traded their car in when personal property taxes were due unbeknownst to Classic Ford. When the tags were applied for the bill had to be paid. Classic Ford does not know when a customers property taxes are due , personal property tax is between the customer and the state. Personal property taxes were due and the taxes were higher on the new vehicle. The customer became upset with Classic Ford and thought we should have given them advice.

Jun 06, 2013 -

Rajack78 responded

As you can see they are incompetent and as usual dancing around the situation. Car taxes and having 4 degrees have nothing to do with the drama that my fiance and i went through with this dealership. The 846.00 for the car taxes was paid with no problem. So i dont know what that response was all about. Breaking privacy laws and me having full access of the young ladies information that happen to live in the same area as I do has everything to do with this post. I wonder if I contact her and let her be aware that her credit was pulled by Clasdic Ford of Columbia on my behalf, without my consent and WAS attached to my truck which she almost owned would feel. Oh, but it was not done with amy malicious intent by the dealership.....But the lady was almost stuck with a 30000 truck that she didnt know anything about. This issue was at signing which means that this paperwork went through many hands and supposedly read by many eyes. I smell another law suit and I have proof because the conversation was recorded. They only wanted to sale a vehicle. They do not care about loyalty, customer service, or the individuals that make sure they even have a job by purchasing a vehicle.6 This post was also about how rude the general manager was to me, a paying customer. Now clearly this is not somewhere I would want anyone to go to even if I dont know you. I wish it had not taken me to have this expeience to have to help someone else.DO NOT GO TO CLASSIC FORD OF COLUMBIA!!!!

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