
Classic Ford Lincoln of Columbia
Columbia, SC
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Very friendly staff! Extremely helpful! Very knowledgeable of inventory and specific vehicle that I purchased! Great attitude and personality! Will definitely recommend people to purchase a vehi knowledgeable of inventory and specific vehicle that I purchased! Great attitude and personality! Will definitely recommend people to purchase a vehicle from them! More
The folks at Classic Ford Lincoln of Columbia made our buying experience an easy and enjoyable one. The staff was very friendly, helpful and not pushy. I will be recommending this dealership and the sal buying experience an easy and enjoyable one. The staff was very friendly, helpful and not pushy. I will be recommending this dealership and the sales associate I dealt with to all of my friends when they decide to look for a new vehicle. More
The customer service that I received at Classic Lincoln of Columbia was bar none. The staff was extremely friendly and attentive throughout my entire process. Raymond Jenkins never treated my mother and I of Columbia was bar none. The staff was extremely friendly and attentive throughout my entire process. Raymond Jenkins never treated my mother and I like a number but as family. My mother had to have food to take her medication and he offered her pizza that was purchased for the employees so that she was able to keep her schedule. They take an active interest in the satisfaction of the customer and dot every "I" and cross every "t". It is refreshing to not just be a number or to have salesmen chasing you around a car lot for a sale. More
The sales team went out of their way to earn my business and treat me fair. I had some concerns and they were quick to address and correct them and get me on my way. Thank you. and treat me fair. I had some concerns and they were quick to address and correct them and get me on my way. Thank you. More
An excellent place to do business. Helpful friendly service ,very knowledgeable. Excellent price on their vehicles. The staff went out of their way to ensure that I received a vehicle I desired service ,very knowledgeable. Excellent price on their vehicles. The staff went out of their way to ensure that I received a vehicle I desired More
This dealership was great- easy to work with, and Raymond Jenkins was patient and informative about the SUV of interest. The finance department exceeded my expectations as well. Jenkins was patient and informative about the SUV of interest. The finance department exceeded my expectations as well. More
Went in to purchase a truck. Listen to them add all these extra fees and after doing research and finding a good value to negotiate the sales rep didn't try. Just told me they sold the truck. Funny it's stil extra fees and after doing research and finding a good value to negotiate the sales rep didn't try. Just told me they sold the truck. Funny it's still sitting on the lot. They tried over charging for title and registration. Way high on doc fees almost 500$ when most are between 150 -290$ and then wanted a to add a 600$ millennium package that is just a ploy to get more money out of you. Do not waste your time shop around there are better dealerships that will work with you. Classic ford you have lost your touch. My family bought plenty of cars from you but no longer. More
We had some issues getting the vehicle that we (Church) wanted to purchase within our budget. The dealership stayed in constant communication with us and we were able to work out a great deal. Our congrega wanted to purchase within our budget. The dealership stayed in constant communication with us and we were able to work out a great deal. Our congregation is very pleased with the results. Our salesman Justin Green was great also. We contacted the dealership on line. I received a phone call immediately to set up a visit and test drive. We contacted many dealerships and none was as hospitable as Classic Ford of Columbia. More
I leased a car in April 2013, Nicole Rountree was the sales associate who helped me with my purchase. She and her manager informed me that my lease was 24 months or 24,000 miles, whichever one I came to sales associate who helped me with my purchase. She and her manager informed me that my lease was 24 months or 24,000 miles, whichever one I came to first. They told me and my father that once I had reached either or I could turn the car back in and proceed from there. I am 4,000 miles away from my mileage and called to verify the process of dropping off my car. I spoke with Hope in leasing who informed me that I would have to pay the last year of my lease if I returned the car before it was up. I set an appointment to come in with her and discuss some options. When I got to Classic Ford I was told that Hope handles online sales and a salesman approached me to see what I was interested in. When I told him I was there about my lease he got his manager. His manager informed me that I would have to pay the amount to end the lease, without any payment options, I can get another lease however my monthly payments would definitely increase or I could keep the car and drive it until the end of the lease and pay for the extra mileage ($0.25/mile) which by next year would increase to $6,000. No apology was offered for the the misinformation given by their previous coworkers, I was not given the courtesy of seeing how my situation would play out when entering my information or given the courtesy of speaking with the person I booked my appointment with. Classic Ford will never see me in their dealership again. More
Overall I would grade at a higher level if possible. OUTSTANDING should be a category, as great doesn't quite capture my experience with Classic Ford. Specifically, my sales specialist Jason Belton was OUTSTANDING should be a category, as great doesn't quite capture my experience with Classic Ford. Specifically, my sales specialist Jason Belton was exceptional in every regard, from test drive to first drive home in my new car. His attention to detail and professional yet friendly demeanor made me feel comfortable with the entire process, and I felt blessed to have him with my purchase. I will, without a doubt, recommend Classic Ford to my family and friends and also ensure they ask specifically for Jason Belton. More