Classic Ford Lincoln of Columbia

Dealership was extremely pleasant surroundings and all staff with whom we dealt were proficient and effective. Car was ready and waiting. Minimal time spent taking care of business staff with whom we dealt were proficient and effective. Car was ready and waiting. Minimal time spent taking care of business More

We were on a time limit when we bought our new car. We were able to do some of the paperwork from home and then on the day of delivery they expedited the process. Salesperson was great at taking us throug were able to do some of the paperwork from home and then on the day of delivery they expedited the process. Salesperson was great at taking us through the car and all its special points. Chris Kline excellent salesperson. More

Needed to get a new backup camera installed in my Lincoln. Took a few tries to get through to the service department, but once Xavier got involved, all went smoothly. The car was ready earlier than Lincoln. Took a few tries to get through to the service department, but once Xavier got involved, all went smoothly. The car was ready earlier than they expected and pickup was easy. More

Classic Ford Lincoln Dealership of Columbia was wonderful to work with as we purchased a new Ford Explorer. Our sales associate Carson, was informative, friendly and patient. He went above and beyond to mee to work with as we purchased a new Ford Explorer. Our sales associate Carson, was informative, friendly and patient. He went above and beyond to meet our needs. We highly recommend this dealership and sales associate. More

They worked very hard to get my truck in due to the chip shortage and the virus Very friendly people. You need to give them a reward for their efforts. THANK YOU shortage and the virus Very friendly people. You need to give them a reward for their efforts. THANK YOU More

Dropped my car off a day before my appointment. Car was fully serviced and I had a wash done and it looked brand new again. fully serviced and I had a wash done and it looked brand new again. More

Was very pleased with the overall service and the time it took to drive off in my new car. This would be my third vehicle that I purchased and always gotten great service. took to drive off in my new car. This would be my third vehicle that I purchased and always gotten great service. More

Great service! Great people! Always committed to pleasing the customers and try their best to accommodate any needs. I pass two other dealerships just to come here. pleasing the customers and try their best to accommodate any needs. I pass two other dealerships just to come here. More

Very pleased with this transaction. Carson Smith was knowledgeable and did not use pressure to get me to buy. Kendra Ali also was knowledgeable and friendly. Both were a joy to work with. knowledgeable and did not use pressure to get me to buy. Kendra Ali also was knowledgeable and friendly. Both were a joy to work with. More

Received a recall notice about about the roof rail covers. So i called and explained that i receive the recall notice and schedule an appointment. At no time did anyone tell me that the parts will tak covers. So i called and explained that i receive the recall notice and schedule an appointment. At no time did anyone tell me that the parts will take a couple of months. I received the letter in January, and my appointment was for May 11th. I called twice to verify if my appointment was still good and what it was for, and both times was told “yes”! First call i made was at the end of April, they verified it and said i was good to go. Second call was made a few days before the appointment to verify everything was good! Once again i was told “yes,we will see you then”. Here i am, the day of the appointment! I take the day off, drive my car all that way, just for them to tell me I don’t have an appointment today because the parts are not in! Wow! First of all, as soon as i walked in, I was greeted by no one. The woman in the office to right was just hanging out her window watching people come in, with her arms crossed , resting on the window sill. Another woman at the computer never lifted her head to say “someone will be with you shortly”. I got none of that from no one. I spoke to the manager and he apologized and said when the parts come in he will come pick up my car, give me a loaner, and then bring my car right back after it has been completed! I’m NOT going to hold my breath. This is not the first time I have had issues with this dealer. I will be sure to never purchase anything from here again. More